JC Penney reviews and complaints 1
View all 1385 complaintsJC Penney - unethical behaviour
1-24-20 I went to JCP in Castleton, Indianapolis for an Optical Appointment. I arrived early and the optical office was closed. I went and did some shopping for my grandson. At check out everything was fine until I used my jcp card, for some reason the clerk gave me a mean look after he looked at the monitor screen as if he had seen something terrible. He didn't mention my 20$ worth of rewards and didn't remove the anti theft tag on one item.
I went to my appointment and all was fine. Until the clerk looked at the screen and gave me the same look. She did ask if I was part of the rewards program. I replied that I was. She said I had been removed somehow, I expected her to reenter my information. She just finshed the transaction and I still didn't receive the reward. She gave me my reciept and turned away ignoring me. She didn't tell me when my glasses would be ready. I left and wrote this the next morning 1-25-20. I'm really upset and would like to known what is going on. Thank You for your time and assistance.
Sincerely,
Laura J. Allen
[protected]@outlook.com and [protected]@gmail.com
Latest JC Penney Reviews
Mixed Experiences - Approach with Caution The best manager ever jcp.com ROCKS! Great deals, great return policy, great selection! Denise Abell master stylistGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!