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CB Drug Store CVS 2320 Cunningham Rd, Indianapolis, IN, 46224, US
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CVS

2320 Cunningham Rd, Indianapolis, IN, 46224, US
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CVS - cvs health digital and one step pregnancy test kit

I took a pregnancy test this morning that had a faint blue positive for pregnancy. I used the CVS brand Advanced Early One Step Test in the pink box. Due to the line being faint I wanted to go ahead and confirm if it was positive by buying a digital test/one step test. These both came in one box labeled- Digital & One Step Test Kit (in the blue box). After taking those two tests, the digital test had the booklet symbol in the window which meant it was invalid. I thought that maybe I just did it wrong so I took the second one step test and nothing popped up in either window (no result and no control), therefore making that test invalid as well. It is very frustrating knowing I wasted my money on TWO tests. It would be one thing if I did the test wrong, but the fact that both tests were invalid shows me how faulty your product is.

Claimed loss: $16.79

Desired outcome: Please refund me the money or send me another test that will actually work.

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