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CB Auto Parts and Repair Stores Valvoline Instant Oil Change [VIOC] 1491 Vandalia St, Collinsville, IL, 62234, US
Valvoline Instant Oil Change [VIOC] company logo
Valvoline Instant Oil Change [VIOC]
reviews & complaints
Valvoline Instant Oil Change [VIOC] company logo

Valvoline Instant Oil Change [VIOC]

1491 Vandalia St, Collinsville, IL, 62234, US
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1 complaint
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Website
www.vioc.com
www.valvoline.com
Phone number
+1 (618) 346-4858
Category
Auto Parts and Repair Stores
Working hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 5:00 pm

Valvoline Instant Oil Change [VIOC] reviews and complaints 1

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2:20 pm EDT
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Valvoline Instant Oil Change [VIOC] - Oil change errors caused my car engine to seize

My car had no problems prior to Valvoline changing my oil. Within 30 miles of leaving their shop my engine seized up. The report that was printed from the car states that it was starved of oil. I verbally explained this to the manager and area manager of Valvoline. The area manager asked me to send him the report for review and said he would call the repair shop. Valvoline declined my claim the same day which was prior to speaking with the repair shop and prior to reading the written report. They will not review any documents to show cause.

I am now without a vehicle and it will cost me over $10,000 for a new engine and installation.

Desired outcome: I would like for Valvoline to replace my engine

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