PetSmart reviews and complaints 1
View all 641 complaintsPetSmart - groomer did incomplete haircut.
We made an appointment to get our two dogs name Coco & Yuki a hair cut Coco's hair cut went fine but Yuki a malteese had a incomplete hair cut half of his body and legs were cut but the other half was left alone long. The groomers came back to me with Yuki and said we can't continue his hair cut because we THINK yuki has ringworms . I ask the groomerrs if they could at least finish the hair cut they refuse. I had to take
Yuki out in the public how embarassing.I feel like they should have finish the hair cut because the groomers said they we'nt sure if it's was ringworms and they should have check Yuki out before they even start to cut his hair. This is a major complaint and thinking of consulting an attorney.
We have received your comment. Thank you!