Great Expressions Dental Centers reviews and complaints 1
View all 105 complaintsGreat Expressions Dental Centers - billing
I was told that I owed 345.00 dollars (6) MONTHS LATER for having my wisdom tooth removed. The day of the appointment I was told I owed 60 dollars, THATS IT. Now I'm getting FREQUENT phone calls from a collection agency saying fork over the money or else, now letters. I've been in contact with the Dental Office for a month in a half, Amy and Faith kept saying "We've resubmitted the Fee code" over and over again, when in reality if they would have submitted the proper code in the first place, I wouldn't have a bill for almost 400 dollars WITH INSURANCE for ONE tooth. This company lacks training and customer service. When asked, if you would have submitted the correct fee code to begin with would I be going through this...NO RESPONSE. In this recession owing 400.00 for someone CLERICAL ERROR is ridiculous! That’s taking food off the table of others and this company is a scam with no character.
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The worse in regards to customer service and billing!! No reply and poor billing practices. A metal infused crown Front desk totally not helpful and rudest response refusing to assist Dental Office DDSGiving a Voice to Consumers
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Great Expressions waited almost 2 years to bill us for a replacement denture the dentist said would be a courtesy write off since the first one did not fit. When I tried to explain why it was a courtesy write off and asked them to contact the dentist they refused. I paid 390.00 rather than have them screw up my credit rating.