CVS reviews and complaints 1
View all 3327 complaintsCVS - Prescription refill
01/22/2024, Primary care Dr ordered a 90 day AstraZenica Farxiga, cost $25 per 30 day. It was filled with Prasco DapagliflozinTabs for only 30 days at a cost of $50. When questioned, was told Insurance problem. I contacted my ins co - Cigna, and they assured me Farxiga was on the approved list for 90 day at $25 per 39 days. Who authorized the switch? Why was "insurance" blamed?
Also, my wife Diane Laria, a diabetic, never paid for Accu-Chek strips. The wanted to charge her for them. Again when questioned, "Insurance" was blamed. Her medication increased as follows from the prior refills to currently: Omeprazole DR 20 MG Capsule (90) $2.45 to $12.69; Prevastatin Sodium 40 MG Tab (90) $4.29 to $21.72; Levothyroxine 75 MCG Tablet $4.98 to $21.15.
These are not the first time we experienced issues with this CVS however these are the proverbial straw that broke the camel's back.
Claimed loss: See increased costs outlined above
Desired outcome: Reimbursement and response to questions at the end of Para 1 above.
Confidential Information Hidden: This section contains confidential information visible to verified CVS representatives only. If you are affiliated with CVS, please claim your business to access these details.
Latest CVS Reviews
Pharmacy Despicable customer service Mixed Experiences at CVS - A Customer's Perspective cvs pharmacy BEST Customer Service Ever by Katie at Ruckersville, Va, CVSGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!