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CB Retail Stores Goodwill Industries 21 S Broadway, Denver, CO, 80209, US
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Goodwill Industries
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Goodwill Industries

21 S Broadway, Denver, CO, 80209, US
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1 complaint
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Website
www.goodwill.org
Phone number
+1 (303) 722-1440
Category
Retail Stores
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
9:00 am - 7:00 pm

Goodwill Industries reviews and complaints 1

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7:16 pm EST

Goodwill Industries - Insulting service by employee

This is a customer service complaint about an Employee named John. I asked about a return policy regarding store credit that was issued after I changed my mind in the store about a vacuum purchase. I hadn’t left the store and the vacuum did not leave the register area. When I said I changed my mind He issued a store credit. I asked for cash back because I hadn’t left the store. When I asked for a manager, He said “you are a pain in the [censored]”. Then walked away to get the manager.

There wasn’t a negative incident before this and I was being nice. Until he said I was a pain in the [censored].

The manager did not provide me with a last name and was unable to resolve the issue.

This happened at 5 pm on Feb 20th, 2024

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