Newegg International reviews and complaints 1
View all complaintsNewegg - Did not receive product purchased - they refused return & refund
On 5/11/23 I bought a 1 year subscription to Adobe Photoshop and Lightroom, but received a key for a Lightroom ONLY subscription. The title & product listing for the web page said: "Adobe Photoshop Lightroom CC (1 Year Subscription)". A review that Newegg promoted towards the top of the page talks about both Photoshop & Lightroom, and other than the title, nowhere did their product listing specify what was included. The only way to contact Newegg is via chat, where they refused a return & refund of the unused subscription.
Desired outcome: Please refund -- I'll delete email with registration key immediately.
Newegg emailed me [returns@service.newegg.com] & provided a full refund.
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