Safeway reviews and complaints 1
View all 1082 complaintsSafeway - Use of ebt - food benefit card being not accepted on laptop
I've been trying to order for 8 days. My EBT card is being Read as CASH, I only have FOOD benefits.
I have been communicating with Customer Service, both stores in my area of Pleasant Hill, California (94523). I have a ticket number from - Customer Support Team #[protected] and NOW a Second ticket number [protected] with the promise it will be solve?
NO ONE IS LISTING TO ME. I have called CalFresh with the state of California, to find out if I have cash on my EBT card, they have verified I do not and that the issue is with your system reading my EBT card as cash and NOT as FOOD only and ask me to relay the issue to your IT department, WHICH I have done for 8 days now and still I can't complete my online order.
I am so upset that this issue has been going on for 8 days and yet to be FIXED?
Sincerely,
Elise Dal Bianco
phone # - [protected]
email address - [protected]@hotmail.com
Desired outcome: My EBT card is being Read as CASH, I only have FOOD benefits. Fix the issue.
Latest Safeway Reviews
Loss prevention Extremely negative customer at three different locations Check out cashier Pharmacy Customer Service SecurityGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!