Menu
CB Fast Food Chains Carl's Jr. 1070 E Bastanchury Rd, Fullerton, CA, 92835, US
Carl's Jr. company logo
Carl's Jr.
reviews & complaints
Carl's Jr. company logo

Carl's Jr.

1070 E Bastanchury Rd, Fullerton, CA, 92835, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
M
12:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Carl's Jr. - Extra ridiculous fee for beyond patty

I received a coupon in the mail to lure me back into Carl’s Jr. It is so expensive that’s the only way I will go. The coupon was for $3.49 off a breakfast burger. I had the patty replaced with a Beyond patty. We got some other items and paid. While waiting, I looked at the receipt because it was way too expensive even with the coupon. When checking the order with the receipt, I was charged an additional $4.99 for the Beyond patty. There was no discussion about an extra fee. The cashier explained that he just pushes the buttons, and that for him, was a good enough excuse. This place is way too expensive and so deceiving with their phoney specials that you need to jump through hoops to get, and then it still doesn’t work. After giving it another shot, you’ve screwed me over for the last time. You’ve definitely lost a customer. And believe me, I will voice my opinions to anyone and everyone. So disappointed. It’s a good thing I waited for a few days to calm down before writing this.

Desired outcome: I would like coupons to be valid on Beyond items and cashiers to be fully trained and taught customer service skills. “I just push the buttons” is NOT the correct response to ANY issue. I’d like a response [protected]@yahoo.com

Read full review of Carl's Jr.
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.