Fry's Food reviews and complaints 2
View all 88 complaintsFry's Food - REF: # 627 78496 - REFUND $16.00
I am still waiting to receive $16.00 for an Instacart Home Delivery Order (Kroger's red grapes) I bought around November 8, 2023. Fry's ignored to send the promised refund of $16.00 within the same day of the purchase. Fry's said it takes 7-10 days for my Bank to post the $16.00 back to my account which is incorrect.
I called Fry's customer services many times and sent an email, but, I was told I have to wait now till December 5, 2023, to receive this refund, which is unacceptable.
Claimed loss: $16.00 plus 3 times calling Kroger customer services and sending emails.
Desired outcome: I expect Fry's to understand the inconvenient time that has caused me delayingthe $16.00 and compensate for their failure to provide a good service.
Fry's Food - Staff
Since October 2016, I have been looking for housing and travelling around the country. I have shopped at Fry's randomly throughout the months on housing leads/shelter needs. It is now September 2021. Suddenly, staff has developed a problem with me even though I HAVE NEVER STOLEN. In fact, they started harassing me through the loud speaker every day. I think it's because they know I come from another city with nothing and they are afraid of being implicated in a crime, or it could be because I know a lot of their staff use drugs (since I stay in the shelter/w their drug dealers). Whatever. I got thrown out for telling the manager that she was allowing her employees to harass me. I tried to get them to call the police but they wouldn't. I reported it to the police myself. B.S. To suddenly, after all these years, develop such a problem. Lies/cover ups.
Desired outcome: I will no longer shop at Fry's then
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