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CB Banks Navy Federal Credit Union [NFCU] 4212 E Juanita Ave, Mesa, AZ, 85206, US
Navy Federal Credit Union [NFCU] company logo
Navy Federal Credit Union [NFCU]
reviews & complaints
Navy Federal Credit Union [NFCU] company logo

Navy Federal Credit Union [NFCU]

4212 E Juanita Ave, Mesa, AZ, 85206, US
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1 complaint
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Website
www.navyfederal.org
Category
Banks
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 2:00 pm
Sun
Closed

Navy Federal Credit Union [NFCU] reviews and complaints 1

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K
8:31 pm EDT

Navy Federal Credit Union [NFCU] - sba ppp loan application

I stopped into a NFCU location a couple of weeks ago and filled out a form for PPP because I am a small business owner and am need help. I was handed a paperform - which I filled out and returned to the Associate who was very helpful. On 4/30 I received an electronic note asking for more information to upload. I don't have all of the information required because I just opened my business last fall and it started on 1/1/2020.

So, I called NFCU today (5/4/2020) and as of writing this compalaint, I have been on hold 5 hours, 29 minutes and 17 seconds. There is not an option to hang-up and have someone call you back. Now, I lost another day trying to make my business work because I have to stay on hold. This is not acceptable and I will be putting some notes on FaceBook now.

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