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CB Fast Food Chains Captain D's 2629 Red Wolf Blvd, Jonesboro, AR, 72401, US
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Captain D's
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Captain D's company logo

Captain D's

2629 Red Wolf Blvd, Jonesboro, AR, 72401, US
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1 complaint
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Working hours
Mon
10:45 am - 10:00 pm
Tue
10:45 am - 10:00 pm
Wed
10:45 am - 10:00 pm
Thu
10:45 am - 10:00 pm
Fri
10:45 am - 11:00 pm
Sat
10:45 am - 10:00 pm
Sun
10:45 am - 10:00 pm
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A
9:15 pm EDT
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Captain D's - Store

I placed a order on the website today. I was called from a restricted number right after the order was placed and was told that it was the local store here in Jonesboro, AR. I was told by Malika that they were out of chicken and butterfly shrimp. She said they would replace the shrimp with popcorn shrimp and the 6 pieces of chicken with corn. I told them that the shrimp replacement was fine, but the chicken for corn was not. I requested the chicken be replaced with fish. I was told that they could give me 4 pieces of fish for the 6 pieces of chicken ordered. I told them to just cancel and refund my $57.00. I was told they couldn't refund or cancel online orders and didn't know what I needed to do to cancel or get a refund. The website has no way of canceling. I searched for a customer service number on Google and called. I was told that they would log a complaint and someone would email me a response, but they have no idea when that response would come.

Claimed loss: 57.00

Desired outcome: Refund

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