Rent-A-Center

Good afternoon,

I'm writing to complain about an employee by the name of Justin at the Dothan, Al Rent A Center. He does not deserve to be part of the Rent A Center team. He doesn't follow protocol when calling customers about their bill. He called my job without calling my cellphone first. He was rude as hell and very disrespectful. Now, I see my bill was paid with my debit card without my permission. I have not enrolled in autopay yet so there was no way he had the authorization to use my debit card. I have been a Rent A Center customer for a very long time. No one calls your phone, whether job or cellphone, and talk to people like he talked to me.