Midas reviews and complaints 1
View all 310 complaintsMidas - Leaking valve covers
I’d like to start this off by saying I was finally given a partial refund after one hell of a run around. Our vehicle was taken for some basic repairs. Exhaust, AC issue and leaking valves covers. We were lied to, they advised both valve covers were leaking, only one was actually leaking. They never touched the other side but charged us for both to be “repaired” The side that they did “repair” was leaking worse after they worked on it. The wire looms were all broken, they weren’t like that prior to their “repairs” The differential lock wasn’t broken when we brought the vehicle up to them, but it is now and they refused any and all possibilities that their tech did it. We took the vehicle back to them a second time for a refund of one side they never touched and to correct the now severe leak. After the SECOND “repair” it’s still leaking. At this point we’re over it and requested a refund ABSOLUTELY NOT doing this a third time.
They denied a refund initially, after several days of calling the store, arguing, calling the district manager and being spoken to in a condescending manner by him, arguing some more and threatening to contact the BBB they finally agreed to give a.. STORE CREDIT!? after more calls and arguments they FINALLY agreed to full refund of the failed repairs… or so we thought. Once we arrived home we realized they only gave us the cost of labor back. They still charged us for the parts, the parts we’ll have to pay for again because the valves are still leaking. Good ol Steveo, yet again deceived us.
This was a complete unnecessary mess. I wouldn’t trust Midas to touch ANYTHING of mine and urge everyone else to find somewhere else this place is SHADY imagine a non-mechanical person in this situation… taking advantage of people isn’t a good look Midas Unfortunately, we’re still out 153.00 for the parts they never reimbursed us for. Another 200.00+ for the differential lock and who knows what the broken wire looms costs.
Desired outcome: FULL REFUND plus the cost of the broken differential lock
Confidential Information Hidden: This section contains confidential information visible to verified Midas representatives only. If you are affiliated with Midas, please claim your business to access these details.
Latest Midas Reviews
Charged for work not done properly almost causing a fatal accident Did not do the work I requested, did not have parts after 8 days of waiting for appointment Mixed Experiences at Midas Auto Centers-Sterling Shoddy workmanship Service AC rechargeGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!