US Fidelis review: Rip Off 127

I purchased a warrantee for 2, 500.00 when I took my car in for a waterpump I was denied, I said OK refund my $ . At first they said no problem, then later came back and said, No we are not going to cover you or refund you, I guess the next step is court Hope fully I will be able to file in my home state of California. I am open to sugesstions

The founder of this company is currently constructing a 20, ooo square foot mansion in st. charles, mo read it and weep

http://www.stltoday.com/stltoday/news/stories.nsf/stlouiscitycounty/story/8DFA55008D06B2888625759D00078E30?OpenDocument

I am completely satisfied with my warranty with US Fidelis. I have had two claims since purchasing this warranty a year ago and both of them have been paid in full. The repairs were over $2, 000. So, it's easy for people to jump on the bandwagon and complain, but it's really just a bunch of people blowing smoke up each other's skirts because they have nothing better to do with themselves. Don't knock it, if you haven't tried it.

To be quite honest, they shouldnt even offer coverage on all your piece of ### cars...early 1990s with 200k on them..be happy that they will even offer coverage for you..

Check this article out from the St. Louis Post Dispatch. These people are totally scamming the public.

http://www.stltoday.com/stltoday/news/stories.nsf/stlouiscitycounty/story/8DFA55008D06B2888625759D00078E30?OpenDocument

The facts are this when it comes to us fidelis, they have had some trouble in the beginning just like with any insurance company.When you call the BBB all they tell you is the complaints not how many people have signed up with us fidelis which has been aroun for 5 1/2 years and in the time they have to this date only 12 unresolved issues with the BBB.The BBB only gives you bad things on any one, call them up and ask about Wal-Mart you would be shocked by their answer. The fact is us fidelis is an insurance broker they sell warranties for other companies just like geico or progressive and i have personally looked into the companies that accually deal with the warranty and every one of these warranty companies have an A or better rating with the BBB, and they are backed by A+ insurance companies. So in short i am not disputing the fact that this lady at the top might have been screwed over (she might have or might not have) but saying that this company is a SCAM is completely out of proportion, Look people it is an INSURANCE company so of course they are gonna get a lot of guff from people and they were the FIRST warranty company to go on the television so of course people are going to say its a bad thing.Look all I'm saying is that you should not listen to what everyone says to you you should make your on assesment on this and go from there.

It looks to me like this outfit is far from legit and that's too bad because I'm a NASCAR fanatic and we don't need negative publicity like this. I respect Rusty a lot and hate for him to pick losers for sponsers...it's already hard to get sponsers these days. But I have a better idea. Buy Toyota and you won't need extended warranty! I have a 1990 Corolla and a 1998 Camry between them 880, 000 KMS...that's 546, 000 American. I haven't spent as much on these two cars for repairs in twenty years as you guys are being quoted for warranty on one car. In 34 years of owning Toyotas, I haven't once made a warranty claim. I'm well aware this isn't the experience of everyone that owns Toyota but just look at who's running to the taxpayers for handouts and I think one gets a clue as to who is doing it right.

I just called today, and not only the salesperson was as pushy as one could get, they told me after 20 minutes they can't insure me. if this is the way they 'play' people they are definetely a SCAM. So, people beware. Hopefully that lawsuit they're in will bring them down.

my dumb ### went and bought a warranty from them, a day later i talked to my father in law and was told to cancell. when i called to cancell the guy asked me y? i said i just don't want it. he gave me 2 options to pick from stating why i wanted to cancell and i still said that i didn't want it then he says u do u not want warranty coverage on your care? do you want tp pay full price for repairs. he was not hearing me and i wanted to curse his ### out. sorry guys but i'm mad as hell. they have a down payment of 200 dollars. it's ok cause i'm cancelling my card. but how do i get my money back? never again will i make such a stupid mistake.

Look if you are having a problem with this company it would be best for you to get in contact with your states Attorney General. This company kept calling me under all kinds of phone numbers but when I would call them back minutes later the phone was disconnected or not in service. So like many of you I had to go digging and searching because they continued to call my number and before I could say do not call me...they would hang up the phone and we would start the process all over again. So after I read posts under the reverse number look up and saw there were current employees pretending their company was legitimate I contacted the attorney general for my state provided them with all the info that I had found on the company and received a letter from US Fidelis stating they will be removing my number from their call lists due to the letter they have received from the Attorney General's office. Used your public servants that is what they are they for-to protect you the consumer from unscrupulous characters such as Fidelis. I have used that office some years ago and as long as you have your supporting documentation then you have the law on your side.

Wow, I have read almost every complaint about this company. I went to the BBB and seen the big FAT "F"...I didn't research FIRST, I called this morning just to get a quote and the conversation went exactly how I've read in other complaints. I was on hold briefly and VOILA a better price was available. And here I thought i was going to get a great deal for a good warranty. I told the Thomas guy to call me back around 4pm so I could do some research of my own. He was very pushy but polite. I didn't give any payment info but if or when he DOES call back, I'll give him an ear full and tell him where he can stick the dreaded "black list". I'm glad I looked around. I think I just saved ALOT of money and heartache..oh, my deal went from $395 down and $100 a month for 24 months to $195 down $99 per month on "interest free" financing...and the car rental was 7 days per occurance. They are such a JOKE

I was intrigued by the commercials I had seen for US Fidelis, and knowing well enough to do my homework, I checked the internets first. Some of the ex employee comments are spot on, down to the pre-sales script verbatim. My vehicle, an 8 year old US-Built sedan with 110K miles (Well within the advertised

ok there has been alot of "bad complaints" with this company, are there any good qualitities at all? well luckily im glad i came across this site because i decided to get my warrenty extended. when i called a woman picked up and switched me over to chris. he then told me that i would be covered in full within 24 months. my D.P. would only be $130.00 and monthly payment would be $101.00. so right when i decided to go ahead get the warrenty, he asked for my card information. luckily i did not have enough to cover the D.P. amount and that i have a prepaid debit card ontop of that. so he was not able to take any money out. i believe i will call US fidelis back and cancel it. thanks to everyone who complained about this company, if it wasn't for you all i would have been ripped off as well.

To all, thanks for posting all of your comments, I almost bought their warranty yesterday, and I am so happy that I did not. The customer service rep offer me "their best policy..powertrain warranty, 5yr or 100, 000 miles." I asked him if there were any other option and he repeated the same thing and I asked him what part of "other option" does he not understand. He told me that was the only option and best option, and yeah they also gave me the same sale tactic pressure about "buy now or never" and also the entire you just went over your mileage. Also come to think about it which company will still be in business by taking you at your word that your car is in good shape. I have a 1999 car and we are in 2009...a ten year old car..hmm..would you take my word.

To all stay away from US Fidelis...I guarantee you in the next years they are going to be on 60 Minutes, or Primetime.

William

weve been fans of rusty wallace's for a long time and we were really surprised that his team would take us fidelis as a sponsor. write him and tell him what u think about us fidelis http://www.rustywallace.com/contact_us.html

Samuel You must work for them because here is what comes up when you google this company
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US Fidelis - Extended Auto Warranties - Home
US Fidelis™is committed to providing every customer with true peace of mind protection from high auto repair costs. Request a free quote and find out more ...
www.usfidelis.com/ - 8k - Cached - Similar pages
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US Fidelis - Extended Auto Warranties - Request Quote
US Fidelis™is committed to providing every customer with true peace of mind protection from high auto repair costs. Request a free quote and find out more ...
www.usfidelis.com/compare.php - 13k - Cached - Similar pages
More results from www.usfidelis.com »
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Rip-off: US Fidelis misleads the clients into believing ...
Jul 15, 2008 ... US Fidelis misleads the clients into believing there getting a good warranty but there not! They scam us! Wentzville Missouri.
/URL removed/?id=351696 - 76k - Cached - Similar pages
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Rip-off: US FIDELIS CAR WARRANTIES BIG RIP OFF WENTZVILLE ...
Jan 12, 2009 ... US Fidelis is NOT a Rip Off- Extended Warranties are DIFFERENT from ... “Darain and Cory Atkinson own US Fidelis in Wentzville, Missouri. ...
/URL removed/ - 59k - Cached - Similar pages
More results from /link removed/ »
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US Fidelis Complaints - Rip Off
Nov 7, 2008 ... US Fidelis Complaints: Rip Off. Cars, Parts & Vehicles.
US Fidelis — Rip Off - 87k - Cached - Similar pages
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Toolmonger » Blog Archive » Hot or Not? US Fidelis Extended Warranties
US Fidelis has seen fit to blast their extended auto warranties all over the tube, and we wonder if it’s just a new spin on the old gotcha. ...
toolmonger.com/2008/09/05/hot-or-not-us-fidelis-extended-warranties/ - 215k - Cached - Similar pages
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Is us fidelis a rip off? - Yahoo! Answers
Because all they did was change their Name to US Fidelis. ... Google search: NAWS aka. National Auto Warranty Services aka. US Fidelis. 6 months ago ...
answers.yahoo.com/question/index?qid=20080909170713AAoWBNL - 46k -

So how many of those say ripoff oh yeah almost all say it in the title. Just another pushy company trying to screw people

I just finished talking to USFidelis on the phone. I was asking many questions and asking the "salesman" to repeat what he had said. All of a sudden the call was disconnected. They had confirmed my phone number early in the conversion "in case we get disconnected". While I was waiting for them to call back, I Googled USFidelis and was able to confirm what I suspected while talking to them. They are a bunch of conartists. When I mentioned a phone call I received recently from someone trying to sell me an extended warranty, he immediately told me to be careful about anyone that contacts me and wants to sell me an extended warranty. He said there were a lot of dishonest people out there trying to rip off the public. Isn't that what he was doing? That was not a very bright thing to say. After many questions to him about the warranty and service they provide, I guess he knew that he was not going to get very far with me and he hungup the phone. That's good. He saved me the effort of doing the same to him. Beware of these guys, and Rusty Wallace, shame on you. I do not want you or any other racers or fans to get hurt, but I hope you blow an engine or crash on the first lap of every race you enter.

Contract opened in 2005, paid up in 2007, but not able to get my money back. Only received $1179.58 of the $2568.00 invested. Never used the warrenty, so I was to get the complete amout of money back. I was short changed $1388.42. Better Busineess already hs the bad reoprt, but they acan advertise on TV, Sponsor Nascar driver, and have at lest 4- toll free lines, which they pa for. They can't supply any paperwork, showing that I am taking a lost.

I am so glad you people posted what a scam this company because I was seriously going to buy from them. THANK YOU SO MUCH ALL OF YOU

I can not think of any reason that a satisfied customer would even be looking at this. What would they be looking for? This page came up for me when I googled us fidelius scam. Samuel you must work for the company. If the people reading this are smart enough to look into this BS company then we are also not buying your BS.

This seems strange I am a very happy customer they paid in full for my transmission overhaul$1850 ! In the begining I did feel skeptical but they did come though after the 60 days though as they state. My transsmission died 6 months later after I had purchased this warranty. Do more research there is many happy customers just google it. Yes there selling practice does seems skeptical when they pressure you ! If they were a scam trust me they would have been shut down by now !

WOW!
I just got off the phone with U.S. Fidelis 30 minutes ago. I am looking for some bumper to bumper coverage for my 07 Dodge Ram Diesel with 37500 on it. They other day it was going to cost me 2250 with 150 down. "Today only" I could get it for 1950 with 100 down! It sounded good but like others, I wanted a brochure. According to the lady the only thing they send is an obligated contract that I cant recieve untill I put down the initial 100. Well thank everyone for this information. You all saved me a bundle!

Did you contact your attorney general? Did you know that there is a Class Action Lawsuit against US Fidelis?

http://www.caseydevoti.com/news.php#9

go there and get email and phone information

I called these guys last night after hearing an ad on TV. They sounded super legit, and it seemed to make sense. I'm buying a used Ford Expedition and thought that it would make sense to get some additional coverage, and I just wanted to get some info before I took delivery on the car. The plan was to buy the car then start the policy. Everything happened exactly the same as these complaints allege. The price for a policy which covered everything--and I mean everything--under the sun was $2, 795, with $250 down. When I balked the first time, the rep said that although the car had over 110, 000 miles he wanted to chat with his manager. He did, and came back saying that they'd give me a break and I'd get the under 100K rate, which was only $2, 295, with $125 down. I thought that was fair, but since I don't actually own the car yet, said I'd call back in week when I took posession. At that point, I was still honestly planning on buying the policy. So I asked in the mean time if they could send me something--e-mail, brochure, PDF, anything--to look at in the interim and was told no, they'd read me the policy. (Who has time for that useless exercise.) This is when the high pressure stuff started. Magically the price dropped to $1, 795, but I needed to give my payment info right then. (I of course didn't.) As we were discsussing my reason, the call was dropped--I assumed the rep realized the sale wasn't going to happen. Two minutes later he called me back, saying "somehow we got disconnected." As soon as this occurred I realized that my ph0ne number had just been validated in their system. His final ploy was to lower the down payment to $80 and he would simply take the payment info but not actually run the card until next week. By now it was a game for me since there was no way I was going along with any of this. I told him that under no circumstances was a "deal" happening until I actually bought the car. Despite all of this, I still thought about maybe calling them when the car arrives and signing up.

Until I found this website. Thank God for that, because I respond very badly to being blatantly ripped off. Which is what this obviously is.

I emailed CNN to tell them that since it seems they run an ad for this company during every break, that they should look into all the complaints. I am disappointed to say that they did not respond. Maybe if a lot of people emailed them, they may check it out. Go to CNN.com and there will be a link to contact them

Yes, Thanks for everyone's comments I was looking into this company for my 2004 KIA. Is there a fair Warranty co. out there?

Thank you everyone now I know I won't be buying from this company!

Dennis Sun City AZ

I just got off the phone with this company, after a long talk and after reading all the notes here. I would like to say thank you to everyone for your comments and the time everyone did in researching. You saved me time and money for I too did not spend any of my hard earned money with them. Of course they were not happy, but i think they'll get over it.

I work for this company. I quit my job at the wrong time and this is the only place that hired me, so i have to stick with it, only been there a short time and already see how they are ripping people off. The sales people tell you that you have to take it now or no deal, but then another department calls you back and tells you we can offer you a better rate? WHAT! Makes no sense. If your just shopping for quotes, give them a fake number, like rejectionhotline.com. The phone does have caller ID, buts sometimes the whole number doesn't show. But they will ask for your number if your a first time caller, GIVE THEM A PHONY NUMBER! That way they won't bother you if your not interested. Very sorry to anyone who gets blasted with calls. I do my best to put customers on the "do not call lists" when they say there not interested! When you get what you want to hear from the sales people don't listen to them when they tell you "you have to take it now or your done" just call back when your ready. But hopefully you won't end up buying from this company. SCAM! SCAM! SCAM! When customers ask us about being sued, were suppose to tell them "thats all been taken care of" NOT! They have to spoil employees with basketball courts, video games, ping pong, and an exercising room..just so they will stay there. DON'T BUY FROM THIS COMPANY! Have a great day!

I wonder if these people had anything to deal with Warranty Gold? I purchased a policy with them back in 2000 and they went out of business a year later and declared bankrupt with nothing to show for my $2300 I spent with them. I would never purchase another car warranty unless it is with the dealer and it is with the manufacture. You may pay more but get what you pay for.

Tom R. Wharton, TX

I don't want to repeat what has been said many times, but I do want to let others know that they really need to do research on this company. I unknowingly purchased a contract from this company on Thursday. and feeling uneasy ( I didn't do any research, which is not like me ) I did an internet search, and my feelings were confirmed! I felt like a fool. I called them this evening ( Monday ; within 3 business days ) to cancel, and sure enough I get the sales pitch again! I said repeatedly to the girl " are you not hearing me, I just want to cancel" then the same reply " I am aware of your concerns, ...regardless of our F rating, you are insured by an A rated Co. I proceed to tell the girl I want out, and her rebuttal was" as a courtesy for your concern I will give you the $400 employee discount" . I said Melanie are you not hearing me? She says I am, then I say " if I go to Macy's and return a pair of jeans, and the employee asks why I am returning, and I respond they don't fit. I said do you think the salesperson argues with me as to why I should keep these jeans, NO, they return them, and credit my account. Now thats what I am asking you to do, do you understand now? Finally after this analogy she says fine we will credit your credit card in 3-5 business days. I say can I have an authorization # and she says " we dont have one". I said you claim to be this big company in business for x amount of years and this is your authorization process, your word? She says yes I am the only Melanie here, and I am taking care of it. I said your company is a joke, call any other co. telephone, cable, cell, and if you cancel they give you an authorization #. I will be calling back within 5 days if I don't have a credit. Also as a precaution I have canceled the CC I originally gave them so as not to have any future problems with them if they don't cancel the policy. What a JOKE this co. is!

I just called them today looking for a quote on my 2005 Ford Focus with about 40k miles. They immediately told me the cutoff is 36k miles, but they were going to "do me a favor" by allowing me to get the 36k bumper to bumper warranty for my car which will be good for 5 years or 100k miles.

As soon as I told them what car and I had and the mileage, I was transferred to someone who said, "Thanks for calling Mr. B, the warranty we're pleased to offer you has a down payment of $395, which major credit card would you like to put this on?" I know nothing of the warranty, what makes you think I'll pay for it?

Here are some of the notes I took while on the phone with them:

$100 deductible for all repairs.

$466 per year, $395 down and offered 18 months of no interest or finance charges for "under $100 a month." Sales rep said he could "work with me" by extending the finance period from 18, 24, or 26 months. Math didn't add up, $466 x 5 years = $2, 330, not $2, 382 I was told.

Warranty covered parts and labor at any Ford dealer in the US as well as "certified shops" such as Goodyear and Firestone. Mechanical and electrical components are covered under the warranty. Sales rep gave me a big speech about how ECU modules on Focus' are failing all over FL due to the humidity.

75 miles of towing, road-side assistance, and rental car assistance.

Sales guy was VERY pushy. I told him that I needed some time to make a decision, he became angry and asked what I need to think about. Excuse me? I don't need to discuss my business plans with a SALES PERSON.

He told me that he was doing me a favor by allowing me to get the bumper to bumper warranty, even though I was past the cutoff mileage. He said if I tried to call back, I would only be allowed to purchase "powertrain only" warranty, which Ford covers anyway up to 100k.

Glad I didn't go through with this, I knew something didn't feel right about this. After reviewing their history on the BBB website, my thoughts were confirmed.

I called to ask about a warranty and to get a quote. When I asked if they had a sample contract online or could email me one the lady actually told me that I was making a big deal out of it. Hello? When you agree to a contract in exchange for your hard earned money you want to see it. And know the terms. Then she told me she had never seen a contract. Then how can she tell me what is in the contract? Say again, Sheri? That was dumb of you to say. I wont go on and on but long story short these people are bad con artists. They can't even keep their own stories straight. Thank God I asked questions. And I still have my money.

PS- to the jerk, Greg Thompson who took over the call how dare you tell me you are doing me a favor? Where I come from favors do not include the exchange of money or a contract. It is called doing business. And you do a poor job of doing business. So I will do you a favor and keep my money. You're welcome, little man.

Before you do business with US FIDELIS, I BEG YOU TO READ THIS…………I USED TO WORK THERE! I could go into so much more about this company but I am praying that you will read this entire post and it will be enough information to trust that I am doing this in hopes of saving people from being scammed.

**** US FIDELIS is now advertising
their CAR WARRANTIES on
TELEVISION COMMERCIALS****

Please notice that I have backed up this content with
web sites from government websites and organizations that protect consumers. I also have links from media sources.

PEOPLE DO YOUR HOMEWORK! DO A SEARCH AT THE BETTER BUSINESS BUREAU for DEALER SERVICES…THEY ARE NOW US FIDELIS and they HAVE A GRADE OF ** F ** A+ is the highest, F is the lowest; just like an academic report card.

Don't believe me? Go to the Better Business Bureau's website and do a search. If you need to narrow down your search, go to the St. Louis area of the BBB site. Wentzville is on the outskirts of the St. Louis Metro area. They are at 100 Mall Parkway and also 200 Mall Parkway in WENTZVILLE, MO.
http://stlouis.bbb.org/WWWRoot/Report.aspx?site=142&bbb=0734&firm=310016763

“The BBB has received numerous complaints regarding this extended vehicle service contract broker. Complainants primarily allege difficulty cancelling policies and obtaining refunds, misleading advertisements, misleading, high pressure or improper sales tactics, poor customer service, failure to pay for vehicle repairs, difficulty contacting the company, misrepresentation of coverage, harassing phone calls and failure to remove names from mailing lists. These complaint patterns are reflected in the complaint statistics below."

Scroll down to Business Contact and Profile and you will see all the names this company uses. http://stlouis.app.bbb.org/report/310016763?noskin&fax=Y

I was shocked when I found out that US Fidelis will be sponsoring Rusty Wallace racing for 35 NASCAR races. Steve Wallace, Rusty's son will be driving the US Fidelis car. I cannot imagine why his business …Rusty Wallace Racing…would do business with US Fidelis when they are under investigation by several state Attorney General's; most notably the one in their own state…Missouri. See the link below.

Rusty--- go to the Missouri Attorney General Website and to the Better Business Bureau of the St. Louis Area and look who you are dealing with!

http://www.consumer.ago.mo.gov/Know_MO/

You will see that they are also US FIDELIS and NAWS and NATIONAL AUTO WARRANTY SERVICES; and THE ATKINSON GROUP OF COMPANIES. The company changed its name to US FIDELIS because Of bad publicity. They have been investigated and fined by the MISSOURI ATTORNEY GENERAL'S office as well as ARIZONA'S and no doubt several others.

http://ago.mo.gov/newsreleases/2008/030608.htm
The name of the company at that time…..National Auto Warranty Services of Wentzville, MO

Postcards sent out from Dealer Services/NAWS/US Fidelis can be seen in the links below.They had a special group of employees that worked calls that came in as a result of these cards. 90% of the people who called were under the impression that these cards were from their car manufacturer. I know; as I worked in this group for about 3 months.

Channel 13 News in Jefferson City, MO:
http://www.connectmidmissouri.com/news/news_story.aspx?id=87338

Florida Attorney General investigating…Here is a report on Channel 6 in
Miami, FL
http://www.nbc6.net/ciu/18211518/detail.html

Reports from MSNBC---the first link has been aired on MSNBC during the last few weeks of December 2008:
http://www.nbcconnecticut.com/traffic_autos/autos/Bogus_Car_Warranty_Offers_Invading_Mailboxes_All__National_.html

http://www.msnbc.msn.com/id/23147777/

ALL OF THE ABOVE ARE reports on the company who has changed their name to US FIDELIS…Notice the cards are all the same.

Here is a document on the Missouri Secretary of State's website to prove that
this company is in fact owned by the Atkinson brother's:
http://www.sos.mo.gov/imaging/18755163.pdf
Notice the 100 Mall Parkway address; sometimes the address will be 200 Mall Parkway; depending on the correspondence and if they are using National Auto Warranty Services or US Fidelis.

Here is something else…..the building that NAWS/DEALER SERVICES/US FIDELIS is in …the owners also opened an alcohol free nightclub called EXODUS. Funded no doubt by the money they have made using unethical and possibly illegal business practices.

“Darain and Cory Atkinson own US Fidelis in Wentzville, Missouri. Out of the blessings from their business, it was their desire to do something significant that would honor God and be purposeful to the community. From this desire, the EXODUS concept was formed." http://exodusstl.com/documents/staff.html

This statement almost sickens me. I have seen first-hand the unethical business tactics used to make “the owners" money. It would be better fitting to say the Business practices are sleazy and underhanded. They target the elderly and undereducated people and use strong arm business tactics. How can they keep a clear conscience? Moreover, sales people acquire banking and credit card information by creating a sense of urgency…."Buy it now or you won't get this great offer again." This is the standard sales tactic. The sales people avoid informing the potential customers of the fine print in the warranty such as ridiculously long waiting “transition" periods before the warranty can actually be used. Because the sales people work for commission only, they will avoid They will process the banking or credit card information before a customer gives the ok to continue so that they (the salesperson) will have the “deal". This is very common towards the end of the month when the salesperson needs to reach a level for a bonus or to make more commission (they are paid per “deal").

The Atkinson brothers also provide space for their church in the building. It is non-denominational and is called ‘The Element'. Ironically, the majority of the US Fidelis management attends THE ELEMENT church. This church is very much like a cult, focusing on money and success. Watch the QUICK TIME presentation at the website below. There is a married couple on this video in which the husband is an assistant manager and the wife is
a manager at the newly named “US Fidelis". They are the bi-racial couple (and please note that I am only stating that they are bi-racial to point out who they are….I am not being prejudiced.

.http://www.elementchurch.com/elementchurch/Element_Church_%7C_Welcome.html

This company uses a Predictive Dialer, a voice blast caller, that calls people repeatedly until they get a result, including cell phones, fax machines, business lines, Do Not Call numbers, etc. When they do get a hold of you, they lie about what they are selling, they are directed by owners to get a down payment no matter what. They will tell you it is refundable upon cancellation, but then they delay and delay and delay until they can keep your money, and you get nothing but headaches.

This is NOT a REPUTABLE company, does NOT have REPUTABLE owners, does NOT do business in an ethical manner, and they prey on people mutliple times.

WildFraud
Suburb of St Louis, Missouri
U.S.A.

I am so glad I read this..I got a letter too and then called..They did the same to me went from 2300.00 to 1800.00 in 1 minute..so I put him on hold and called a dealership..they said don't do it..so when I told the guy on the phone that he said of course they did they want you to buy theirs..whatever...of course i was told the offer would be no good if I hang up and call back..

I agree with the other post..save your money each month that you would be giving them :)

you guys are all idiots

this company is ### dont fall for it. now i have to change my phone number b/c they wont stop calling.

they went from offering me 2999$ to 1000$ ### no company does that in 10 seconds

Thank goodness for the Internet. Got a letter from this company about my Prius. Thought i'd call to see what they had to say? But first, let me look them up in Google. Come to find out, there are a lot of people posting comments about being ripped off by this company. Thank you for taking the time to let others know. By the way, have you found a good after market warranty company?