Udemy
reviews and complaints

I have purchased a online course but it got disappeared, So I have purchased the same course again

0n 24th March I have purchased price 499

Name of the course : Selenium WebDriver with Java -Basics to Advanced+Frameworks

email : omprakash.[protected]@gmail.com

even unable to see it in the purchase history.

Need refund as I purchased the same course next day with email : pottabathini.[protected]@gmail.com as it is urgent to learn the course.

Please kindly refund for the same.

I purchased leetcode in python: algorithm coding interview question course I paid all the amount of rs.449, but the course was not shown on my udemy profile

Unable to complete the course b/c the Coding Exercises cannot be marked as completed. So even though I completed each of the Coding Exercises, it is still showing as "83 of 119 complete". I do not know how I can mark the course as completed, to get the certificate. Also, Udemy does not provide any way of submitting an issue for resolution - not even an e-mail address.

My Spiritual Life Coaching course started 08/15/23 and completed the course several days ago, but I was not able to open, down load and print several of the pdf files. I was able to go through all the recommended course requirement and was told by the instructor that I'd successfully completed the course. But I was unable to go and attach all the files for proof of completio.n, because I wasn't able to open some of the pdf flies and some of the same files appeared 2-3 times. It was very difficult to finish the process. I became very frustrated because I didn't know what else to do and didn't have a phone number to call anyone to help me with this problem.

I really enjoyed the course, learned so much and was very inspired and encouraged by Emily. She was great!. Please help me to obtain my Spiritual Life Coach Certification. People are depending on me. Thank you so much in advance, much appreciated!

Best regards,

Phyllis Pittman

262.498.2768

I am waiting for credits to be added to my account. I bought a course using credits, it was not what I wanted. I need the credits to buy another one.

I bought a photography course last week, using credits I had on my account. After a couple of days, I decided it wasn't for me too much chat and not enough practical. Do I have to wait because I bought it using my credits? I have been with Udemy for many years now and this is the first time I've experienced this. I am waiting to buy another photography course that I'm interested in using my credits.

This is the course that I cannot access. The site says go onto the archives to retrieve courses but such a section appears not to exist!

Transaction date: 05/03/2023

Transaction number: EC-68476D72595865696B717838

Course name

List price

Your price

Watercolor Workout - Basics & Beyond

£44.99 £15.99

Subtotal: £13.32

Tax rate: 20.000

Tax: £2.67

Credits: £0.00

Total: £15.99

Purchased by

Ana Sterling

Payment method: express-checkout



Sold by

Udemy, Inc.

600 Harrison Street, 3rd Floor

San Francisco, CA 94107, US

There is some problem in the app. I first thought it was my network problem. so i have changed the timing and other networks also but same problem happens again again. whenever the click on the assignment to complete, i am unable to write anything. it just shows loading sign. but doesnt come to an end, so that i can write anything. i have also tried to logout, refresh and login many times and finally became totally irritated from this. i have to soon complete the assignment so that i could get the certificate apreciation.

hope you will solve the issue as soon as possible.

Thank you

HI, my name is Kailash and my ID is [protected]@gmail.com.
I just purchased a course on Terraform from Kalyan reddy "Azure - HashiCorp Certified: Terraform Associate -70 Demos". But this course is for terraform with Azure, while I need a course in aws.
Could replace this course with "HashiCorp Certified: Terraform Associate -50 Practical Demos"
Kailash
+[protected]

I bought this course in udemy named hypnotherapy practitioner certificate which I ordered a refund. Udemy said they process a refund within 10 days but it has be more than a month since I ordered the refund. Although the course has Been removed from my learning list there's no sign of refund anywhere. I bought the course on October 20th 2022

And ordered a refund roughly 20 days after buying. But still haven't gotten ky refund yet

All screenshots with receipts are attached below...

Thank you

Dear sir/madam,

I purchased this course on Jan. 04, 2023, and I've Completed my Course.
30-Day Money-Back Guarantee, Full Lifetime Access
Professional Hijama and dry cupping therapy course
"Hijama and dry cupping therapy: a hands on insight into the best practices and application for healing."
The Course by Jacina Coyne
I realise I did not received my Professional Hijama and dry cupping therapy course Certificate yet?
If it is possible if you Can sorted this out please many thanks, I value your great services and please accept my sincere apologies for any inconvenience.
Many thanks for your understanding and help..
Kind regards
Zaidan Mohammad Ahmad Issa Alkhunshar Al-Rimal Al-Shammari.
[protected]

Hello, I was trying to buy a course on PMP Certification Exam Prep Course 35 PDU Contact Hours/PDU preparation, after I added to my cart and trying to make payment 389 INR via using option UPI QR code scanner from my mobile, amount was deducted from my Gpay account, but payment is not reflected in website /URL . Please help investigate and help for update the payment status in my cart for me to get the course and successful checkout.

I have attached screenshot evidence of payment made from Gpay QR code scan payment

Full Name: Sandhya Unnikrishnan

Gmail: [protected]@gmail.com

I bought React Native - The Practical Guide [2023]

url: https://www.udemy.com/course/react-native-the-practical-guide/

The course provided two remedial sections at the end of the course. I accomplished those sections, but then ran into problems in the second section back at the start of the course. I decided i didn't want to continue the course then.

When I tried to get a refund, I was denied - I believe the logic for refunds misinterpreted how much of the course I had accomplished in denying my refund.

My request is simple.

I registered my Udemy account several years ago, purchased courses, and I would like to access them now.

The email address I likely registered with is no longer accessible, as I am not receiving the password reset email from Udemy, and I cannot find a way to contact customer service.

I am not certain what the email address would have been, but have an idea of a possibility.

I have spent two hours reading Udemy's website and helps - none of which addressed my issue.

my name is maan barazy am new with a new account on udemy i already had a n account i used called [protected]@gmail.com testerday i registered a new one unde rth enmae email of arabiain.net

i cannot ask for a password i forgot since when i type forget password and the system say that he sent the password i cannot find it in my email

i boiught 6 courses yestwerdaythat i cannot access

the email i registered into is

[protected]@arabiainc.net

i doubke checke the email and the spam folders all working well nothing i received for resetting password

can u please answer me also on maanbarazygmail.com

my phone number is [protected]

i am actually using internet and when i am viewing the course it's working fine but when i open repl for forking the program its showing im offline suddenly but my internet is working fine

So, I hear of Udemy through some associates of mine as I'm looking to branch in different career aspects. I'm told it has "virtually everything you need to start learning." and, with my interest piqued, I go onto the website and find a surprising amount of courses to take, but I wanted to gauge how well this service works out for me. I spend a decent amount on a few courses that meet my needs, but as I'm progressing through my first one (Complete Ethical Hacking Bootcamp 2022: Zero to Mastery), I'm halted by the same constant error message. I refresh the page; nothing new. I use the "System check page" (on numerous occasions), but not only is my hardware more than capable of playing these courses but, in hopes of resolving this issue, I proceeded to download 2 other browsers and ran it through those (with incognito tabs & cache refreshes), but it still came up empty. At this point, I ended up E-mailing Udemy due to the difficulties I'm experiencing. only to get one of the most unhelpful replies ever. It, in essence, gave me the same chunk of text as the URL addressed here:

[ https://support.udemy.com/hc/en-us/articles/229231227 ]

Frustrated by what i went through, I ended up requesting a refund under the assumption that the blame isn't on the service, but rather on the course I was taking. I then proceeded to try 2 other courses, only to run into the exact same issue with the both of them. Completely different courses; same error message. At this point, I've exhausted my options and there is very little I am able to do as of now; it's out of my hands.

I still would like to use this service, but from what I've had to do just to see if I had any involvement with this reoccurring issue, I am starting to doubt this service is even considerable for anyone who wishes to learn from this platform.

It is not a complaint it is more of a suggestion I have taken many courses from udemy.com. In the past, the certificates were beautiful design and looked great, professional and like udemy.com really cared.

The latest certificates look like the organization does not care. My question is how much money does it takes to make produce a decent certificate? If it is about cost why not design, and print them in China? (I am being sarcastic).

The certificate that Udemy.com is providing at the end of the course is a simple white sheet with fonds/letters on nothing else. Please we want to believe that you care about us at Udemy.com. Please, I demand a better-looking certificate because I care. I hope you do Udemy.com (Just a piece of paper with fonds/letters on it is not acceptable.

Edwin Nuarr

[protected]@gmail.com

Dear Sir/Madam,

Long time ago I discover I had two Udemy account and I remember very well I ask the customer service to delete one of them. Yesterday I bought that course (((Create a Twitter Clone with Node.js, Socket.IO and MongoDB))) and paid $14.99, see attachment.

The question here, where is my course?

Please help.

Thanks,

Luigi Pavone

[protected]

I bought 5 office and accounting related courses to upskill for job search but within days and before I could access the courses my husband had a health crisis which meant I would not be returning to work. I asked udemy for a refund and got a course credit which I will never be able to use. Further they provided zero customer support and when I tried their listed contact # it said not in use? Come on really? I do not recommend udemy.

I bought 2 courses on Udemy prices are $15.99 and $18.99.
All the sudden I got charged $17.05 and $20.25. The when I contact them via live chat the told me it's apple that charged me extra not them so I was like how come they were like not their responsibility so I said well it's your business and it's your app when I buy from you then it's your responsibility they told sorry they can do anything about it which is a lie because it seems like they let us pay for app services by letting apple charge us instead of charging them (Udemy so it's cheating and I will file a lawsuit against the Udemy app company because they should let us as students (Customers) know but since they act stupid they will be the looser This is USA laws apply on all business no one above the law.