Toptal’s earns a 1.6-star rating from 1 reviews and 6 complaints, showing that the majority of clients are dissatisfied with the freelance talent they've hired.
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My Experience working remotely on Toptal
Working as a senior product designer on multiple projects through Toptal was an incredibly positive experience. The remote work environment allowed me the flexibility to manage my time effectively and collaborate with teams from around the world. The projects were varied and challenging, allowing me to continue to grow as a designer.
Toptal's platform and tools were easy to use and provided seamless communication with clients and project managers. The support I received was exceptional, and the team was always available to answer any questions and provide guidance.
I highly recommend working with Toptal as a senior product designer. The opportunities for professional growth, combined with the supportive and efficient work environment, make it an excellent choice for anyone looking to take their career to the next level.
Toptal Complaints 6
Toptal's Prices Are a Rip-Off - Go with Cloud Devs Instead
Toptal is no good. The prices are way too high, man. It's a rip-off! They charge over $100 per hour. That's a lot of green, if you catch my drift. I decided to take my business elsewhere, like with Cloud Devs in England. They offered better rates and the same level of quality, in my opinion. Overall, I wouldn't recommend Toptal to anyone. Stick with someone who won't empty your pockets!
Toptal Review: Disappointing Results for High Cost of Hiring a React Developer
I recently took the plunge and decided to go with Toptal to find a react developer for my project. While I was excited to use their platform, I have to say I was a bit disappointed with the results.
The developer I ended up hiring charged $120 per hour, which is definitely on the higher end of what I was expecting. Unfortunately, the quality of their work wasn't any better than what I could have found on other freelance platforms for just $40 per hour.
I'm not sure if it was just bad luck on my part or if Toptal's vetting process isn't as rigorous as they claim it to be, but I didn't feel like I got my money's worth.
That being said, I did appreciate the ease of use of Toptal's platform and their customer service was prompt in addressing any concerns I had along the way. I just wish the end result had been more aligned with the significant investment I made in this project.
Overall, if you're someone who has a lot of spare cash to throw around and wants to feel like you're working with the crème de la crème of freelance talent, then Toptal might be for you. But if you're on a tight budget like me, I'd recommend exploring other options first.
Beware of Toptal: Poor Communication, Transparency, and Quality of Freelance Talent
Toptal is a website that promises to connect businesses with top tier freelance talent across various industries. I recently used their services to migrate my e-commerce website from Shopify to WooCommerce. At first, I thought this would be an easy job that would cost me around $500 to $700. However, after three weeks of billing, the project is still ongoing and there seems to be no end in sight.
To make matters worse, my bill has now reached a staggering $16,300, even after I prepaid a deposit of $500. I am extremely disappointed with the services I have received from Toptal and would not recommend them to anyone looking for affordable and efficient freelance talent.
Despite the website's claims of providing top tier talent, I have found their services to be lacking in communication, transparency and quality. My assigned freelancer has been slow to respond to my requests and has often provided me with incomplete or unsatisfactory work.
In addition, the billing process has been confusing and difficult to understand. I have received numerous invoices with varying amounts, making it hard for me to keep track of my expenses.
Overall, my experience with Toptal has been frustrating and disappointing. The promised benefits of working with top tier talent have not manifested in my project, and I have been left with a hefty bill and an incomplete website. I would caution anyone considering using their services to carefully weigh the risks and costs involved.
Is Toptal Legit?
Toptal earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Toptal has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Toptal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Toptal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Toptal.com you are considering visiting, which is associated with Toptal, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Toptal as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Toptal have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Toptal website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Toptal.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Toptal has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We found that Toptal website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
Beware of Toptal's Guest Post Request - No Compensation Offered
So, I got an email from someone at toptal.org asking for some backlink love to their website. They wanted to include a link to their site in an article we wrote about PHP. At first, I was excited to get some attention from them. But then I realized that they weren't offering to pay me anything in return.
I checked our terms and conditions, and we clearly state that we don't accept any guest posts without compensation. I decided to decline their offer and thought I'd give you guys a heads up.
I don't want to make any assumptions about their marketing tactics, but I'd recommend that you be cautious about any emails you receive from their team. Make sure you know their terms before agreeing to anything.
Overall, I appreciate that Toptal is trying to expand their reach, but I think they could benefit from being more transparent about their guest post policies. It's important to set clear expectations and make sure everyone is happy with the arrangement.
Maintaining Quality Standards on Toptal Amid Growing Competition
Toptal is a site where people go to get connected with talented and highly skilled freelancers who can help them complete their projects. I've been using Toptal for a while now, and I've noticed that lately a lot of people are getting on boarded which is creating some unnecessary chaos. There are fewer jobs available for all the freelancers which is leading to a lot of competition amongst them. I'm worried that if this keeps up, Toptal could become like Fiverr, where rates are low and quality is questionable.
I hope that Toptal will take steps to onboard only the best and most highly skilled freelancers. It's important to maintain the quality of the site and make sure that clients are satisfied. I understand that it's important to have a diverse group of freelancers, but it's equally important to maintain the high standards that Toptal is known for.
Despite my concerns, I still think that Toptal is a great site for finding talented freelancers. I've worked with some amazing people on the platform, and I've always been impressed with the quality of their work. If you're looking for a freelancer who can help you with your projects, I would definitely recommend giving Toptal a try. Just be aware that competition can be tough, so be prepared to put in some effort to stand out from the crowd.
Unprofessional and Unresponsive: My Terrible Experience with Toptal Consulting Services
I had a terrible experience with Toptal. I spent a ton of cash over several months on consulting services, but to my horror, I discovered a nasty bug in my project. When I tried to get help, I was shocked to learn that the project had been closed and I was left high and dry with no support. They didn't care that I had spent a lot of money and time with them. They simply asked me to shell out more dough and hire someone else.
I don't recommend Toptal at all. They are unprofessional and don't respond to their clients' issues. They don't care about the quality of their work or how it affects their clients. It's a lousy business model, and I would recommend other clients to stay away from them. Save your money and find a better consulting firm that cares about the quality of their work and takes responsibility for their mistakes.
Overview of Toptal complaint handling
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Toptal Contacts
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Toptal phone numbers+1 (888) 867-7001+1 (888) 867-7001Click up if you have successfully reached Toptal by calling +1 (888) 867-7001 phone number 0 0 users reported that they have successfully reached Toptal by calling +1 (888) 867-7001 phone number Click down if you have unsuccessfully reached Toptal by calling +1 (888) 867-7001 phone number 0 0 users reported that they have UNsuccessfully reached Toptal by calling +1 (888) 867-7001 phone number
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Toptal emailsprivacy@toptal.com100%Confidence score: 100%
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Toptal social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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