Ticket Club
reviews and complaints

I bought some tickets for a Padres game from Ticket Club and everything seemed to be going smoothly. However, I received an email right after my purchase that said the tickets I had chosen were already sold out. I was pretty bummed out, but I decided to give Ticket Club a call to see if they could help me out. Luckily, I was connected with a customer service representative named Marrisa Nelson who was incredibly helpful.

Marrisa confirmed that my order had been cancelled and assured me that the charge to my credit card would be refunded right away. She then went above and beyond by searching for two other seats for me. I was blown away when she was able to find seats that were even better than my original choice, and for the same price! I couldn't believe it.

Thanks to Marrisa's excellent customer service, I am now a huge fan of Ticket Club. I will definitely be using them exclusively for all of my ticket needs from now on. It's rare to find a company that truly cares about their customers, but Ticket Club definitely exceeded my expectations. If you're looking for a reliable and trustworthy ticket seller, I highly recommend giving Ticket Club a try. You won't be disappointed!

I gotta say, my experience with Ticket Club was a bit of a rollercoaster ride. I was all set to attend my event when I got a notification that my tickets would be e-tickets. No biggie, right? But then I was told I'd get an email with instructions on how to transfer and obtain my tickets. And let me tell you, those instructions were about as clear as mud.

So I called up the support line, hoping to get some help. But the person on the other end seemed just as clueless as I was. They gave me some misinformation and I ended up wasting almost an hour on the phone. Needless to say, I was feeling pretty stressed out at this point.

But I wasn't ready to give up just yet. I decided to try the online support for the site my tickets were transferred to. I needed to make sure I had completed the transfer correctly and that I'd be able to access my e-tickets when I got to the event the next day.

All in all, it was a pretty stressful process. But I have to give Ticket Club credit for eventually getting me the tickets I needed. It just would have been nice if the instructions had been a bit clearer and if the support staff had been more knowledgeable.

I recently tried out Ticket Club for the first time to buy tickets and I have to say, I was pretty disappointed with the experience. I made my purchase on December 15th, thinking that since the website said the tickets were e-tickets, I would receive them quickly. However, it took over two weeks for me to finally get my hands on them - they arrived via FedEx ground on December 30th.

To make matters worse, I was shocked at how much I ended up paying for the tickets. The cost for two tickets was $180 plus tax, but with the service fee and other charges, I ended up paying a whopping $431.88! That's almost double the actual price of the tickets!

When I tried to call the company to get some answers, I was met with even more frustration. The customer service representative couldn't help me and just told me to call another number or talk to someone else. It was a complete waste of time and money.

Overall, I would not recommend using Ticket Club. It's more of a scam than anything else. Save yourself the trouble and find a different website to buy your tickets from.

I'm pretty darn upset right now, let me tell ya. I'm from Louisville, KY and I'm taking my daughter (who lives in Huntington, WV) to a concert so she can appreciate the music I grew up on. I was searching for tickets on the first day the public was allowed to order, and I finally found two tickets in the Lower Level section 6, row AA. I was so excited, but every time I tried to purchase the tickets, I was redirected back to the beginning where you search for the area and seats you want. I tried 11 times, can you believe it? And by the time I finally got through, the seats in the area where I wanted to sit were already taken. Can you say frustrating?

But, I gotta give credit where credit is due. Ticket Club did eventually come through for me and I was able to get tickets in the next level up. It would have been awesome if I could have found tickets where we would be sitting in the Lower Level in one of these sections 6, 7, 10 or 11 row AA, or right in front of the stage would have been even better. But hey, beggars can't be choosers, right?

Overall, I think Ticket Club is a pretty decent ticketing site. They have a good selection of tickets and the prices are reasonable. The only downside is that the website can be a bit glitchy at times. But hey, that's just the way it goes sometimes. All in all, I'd say if you're looking for tickets to a concert or event, Ticket Club is definitely worth checking out.

I gotta say, I was pretty disappointed with my experience using Ticket Club. I mean, I get it, buying tickets online can be a bit of a gamble sometimes, but I really thought I was in the clear when I made my purchase on a Monday morning. Boy, was I wrong.

I waited and waited for my electronic tickets to arrive, but they just never showed up. I tried emailing the company multiple times, but never got a response. It wasn't until I called their customer service line that I finally got some answers. And let me tell you, it was not a pleasant experience.

The first few agents I spoke with were absolutely no help at all. They kept insisting that I had already received my tickets, even though I clearly hadn't. They told me to just go ahead and attend the event without them, and that my money would be refunded if I still hadn't received the tickets by the time the event started. Um, excuse me? That's not exactly a reassuring solution.

It wasn't until I spoke with the final woman on the phone that I finally got some real help. She was able to track down my tickets and get them to me, but it was less than 12 hours before the event was supposed to start. Talk about cutting it close.

Overall, I was pretty disappointed with my experience using Ticket Club. I had to pay a $50 sign up fee just to be brushed aside and ignored for days on end. And even though I did eventually get my tickets, it was a stressful and frustrating experience that I wouldn't want to go through again. I definitely won't be using this service in the future, and I'll be sure to warn my family and friends to steer clear as well.

I bought some tickets for a concert from Ticket Club online, but I never got an email to activate my account. They did take my money though! I waited for 4 days, thinking that I would get an email eventually, but nothing came. So, I called their customer service and they told me that they couldn't activate my account. They also said that the VIP tickets I had bought were not available. Instead, they offered me general admission tickets. I was so disappointed! I sent an email to their customer service email address, but I haven't heard back from them yet.

If you decide to buy tickets from this company, be prepared to lose your money without any explanation! It's better to use a verified service to avoid any headaches.

By the way, I found out that they also go by TicketNetwork. Check out both websites and compare the addresses.

This company, Ticket Club, is a complete disaster. They are a scam and will lie to your bank. I purchased tickets for a Giveon concert, but it was canceled due to Covid. I drove all the way up to LA, but no one reached out to me through email or text message to let me know the show was canceled. This company had the audacity to lie to my bank, even though it was clear as day that the concert never took place. They were supposed to refund me due to Covid, as stated on their website when I purchased the ticket. I can't believe companies like this are allowed to function. Whoever created this company, your day will come.

This company is willing to steal hundreds and hundreds of dollars from you. Beware and do not buy your ticket from here. Their statements and policies do not hold water. You might as well be better off giving your money to Hunter Biden because it's long gone and smoked up. This is a shameful and disgusting company.

I am extremely disappointed with Ticket Club and their lack of communication. It is unacceptable that they did not reach out to me to let me know the concert was canceled. I wasted my time and money driving all the way up to LA for nothing. This company is a train wreck and I would not recommend them to anyone.

In conclusion, Ticket Club is a dangerous scam company that will lie to your bank and steal your money. Do not buy your tickets from here. They are not trustworthy and their policies do not hold water. Save yourself the trouble and buy your tickets from a more reputable company.

I had a really bad experience with Ticketclub when I bought tickets and then found out 24 hours later that they weren't available. I know it's not really Ticketclub's fault, but the ticket broker they use, Ticket Empire, was just terrible. They didn't want to help me at all, and when I asked to speak to a manager, they refused. They just told me to talk to Ticketclub instead.

Luckily, I got in touch with Sean on the rejected tickets team at Ticketclub, and he was amazing. I hope someone tells him how great he is, because he really deserves it. He must deal with angry customers all day long, but he was so professional and helpful with me. He worked really hard to find a solution to my problem, and even though it took most of the day, he managed to get me tickets from another broker at a discount.

Thanks to Sean, my wife was able to see the show she'd been wanting to see for a really long time. I'm so grateful to him for all his hard work and dedication. He's a real asset to Ticketclub, and I hope they recognize that and promote him.

Overall, I'm still a bit disappointed with Ticketclub because of the problems I had with Ticket Empire, but Sean really saved the day. If it weren't for him, I don't know what we would have done. So thank you, Sean, and thank you, Ticketclub, for having such a great employee on your team.

I had a really bad experience with Ticket Club. I would not recommend purchasing tickets from this site. They charged me a $40 USD fee to FedEx the tickets, and did not allow me to pick them up at the venue or send them to my email to print. This was really frustrating, because all other ticket sites I've used in the past have allowed me to choose either option for free.

When the tickets finally arrived, I was extremely disappointed. They were not even the original tickets, but rather a poor photo copy. To make matters worse, part of one of the tickets was unreadable because the ink was low. I couldn't believe that I had paid $40 USD for such low-quality tickets. I definitely won't be using this site again.

To add insult to injury, I checked a few other ticket sites and found tickets in my row that were $15 cheaper per ticket and could be emailed for free. I felt like I had been ripped off and scammed. The fact that Ticket Club charged me so much for poorly photo copied tickets that could have easily been emailed for free was really frustrating.

I was also disappointed with the customer service. Ticket Club boasts about their amazing customer service and provides an email for customers to contact them. I emailed them to explain my situation and express my dissatisfaction, but I never received a reply. This was the worst service I have ever received from a ticket site.

In conclusion, I strongly advise against using Ticket Club. Their fees are high, their ticket quality is poor, and their customer service is non-existent. Save yourself the hassle and use a different ticket site.

I recently bought some baseball tickets from Ticket Club for my mom's special day. I was charged for the tickets, but I never received any confirmation or ticket. I did get an email asking me to rate my purchase, so I knew they had the right email address.

When I tried to check the status of my order on their website, it said I couldn't view my orders until I verified my email. I tried to resend the verification repeatedly over several days, but I received absolutely nothing. There were no directions or anything on their website.

I went through their customer service chat several times, and they repeatedly asked for my order number after I informed them I couldn't view it due to the lack of verification. Finally, after threatening to sue/report to the BBB and requesting a refund, they gave me a convoluted set of directions involving the installation of a completely unrelated MLB BP app on my phone, registering a second account through here, and somehow my tickets were magically accessible through this app. Of course, these directions were not sent to me previously at all or posted on their website anywhere. By the time I got access to my tickets, it was less than an hour before the start of the game.

I would advise you to avoid this company. It's worth paying the extra fees to not have to deal with their BS and maybe not even get the tickets. It was a frustrating experience, and I wouldn't want anyone else to go through it.

I bought my tickets from Ticket Club back in December for a show that was happening on February 11th. They said that my tickets would arrive on or before February 7th, but when that day came and went, I started to get worried. I decided to give them a call on February 8th to see what was going on. They told me that they had checked with the ticket owner and that I would receive my tickets within two hours. I waited and waited, but there was no contact and no ticket.

I called them again on February 9th and 10th, but still no luck. I was starting to get really stressed out because the show was coming up soon and I still didn't have my tickets. Finally, on February 10th, I received my tickets. It was a huge relief, but the whole experience was very stressful.

Overall, I would say that my experience with Ticket Club was not great. While I did eventually receive my tickets, it took a lot of effort on my part to make it happen. I would be hesitant to use their services again in the future.

Got some tickets from Ticket Club and they sent me the wrong ones at first. It was a bummer, but they finally sent me the right ones a day before the concert. I think the price was a bit too much, but that's just my personal opinion. However, I'm glad they made it right and at least sent me the right tickets. It was a bit of a drag waiting until the day before the concert to get them, though. What's weird is that the first package didn't need a signature, but the second one did. Oh well, at least I got to see the show in the end.

So, we recently bought some tickets from Ticket Club for a concert we were really excited about. The face value of each ticket was $47.50, but we ended up paying $106 per ticket plus $15 for shipping. We didn't realize that we were paying more than the face value at the time of purchase. It turns out that the fine print on the tickets says that they can't be sold for more than the face value without the issuer's consent. We're not sure if Ticket Club had that consent or not.

Just a heads up to anyone who's new to buying tickets - make sure you read the fine print and understand what you're paying for. We're not saying that Ticket Club is a bad company or anything, but we wish we had known about the potential for paying more than the face value before we made our purchase.

That being said, the tickets did arrive on time and we had a great time at the concert. The seats were good and we didn't have any issues with the tickets themselves. Overall, we're happy with our purchase, but we'll definitely be more careful in the future.

Ticket Club ain't all that great, let me tell ya. I was tryin' to get tickets for the Garth Brooks concert in LAS on August 22, 2020, and they had the stage in the wrong dang location! I bought seats thinkin' I was gonna be close to the stage, but then they went and changed the location on me. I had to bring it to their attention before they did anything about it. So I wrote to their CEO, Peter Vaccaro, askin' him to give us the seats we thought we bought. But he ain't even bothered to respond yet! Can you believe that?

I mean, come on now. If you're gonna sell tickets, you gotta make sure you know where the stage is gonna be. And if you mess up, you gotta make it right for your customers. That's just common sense, ain't it? But Ticket Club don't seem to care about that. They just wanna take your money and run.

So if you're thinkin' about buyin' tickets from Ticket Club, you might wanna think twice. 'Cause if they mess up, you might be outta luck. And if you try to get in touch with their CEO, he might just ignore ya. That's what happened to me, anyway. So take it from me, folks. Ticket Club ain't all it's cracked up to be.

Ticket Club is a website that claims to offer discounted tickets for concerts and events. However, my experience with this site was not a positive one. I attempted to purchase tickets for a concert and was offered a membership to their club for $25. They promised that this membership would save me $81 in fees. I decided to take the offer and paid the $25 fee.

The next day, I received an email stating that the tickets I had purchased were no longer available. I was disappointed but understood that these things happen. However, what really upset me was that they did not refund my membership fee. I contacted customer service and was told that the membership fee was non-refundable.

I felt scammed and frustrated. I had paid $25 for a membership that did not benefit me in any way. I would not recommend this site to anyone looking to purchase tickets for an event. It seems like a way to get people to sign up for a club rather than a legitimate ticket-selling website.

Overall, my experience with Ticket Club was not a positive one. I would advise others to stay away from this site and look for other options when purchasing tickets for concerts and events.

I paid $17.99 to get my tickets shipped fast, but it still took a whole week for them to arrive. I had to go through a lot of trouble to finally get my hands on them. The people at Ticket Club were no help at all, but the Fed Ex workers were really nice. Despite all the hassle, my seats were amazing! I had to spend hours on the phone the day before my trip to New York just to make sure I had my tickets in time for the show. So, if you're planning to buy tickets from Ticket Club, make sure you give yourself plenty of time before the show day. Otherwise, you might end up in a stressful situation like I did.

Ticket Club seems like a good idea at first glance, but after some digging, it's not all it's cracked up to be. The sellers on this site are the same ones selling tickets on other sites that charge fees. They simply reduce the list price by the amount of the fees on the other sites, making it seem like you're getting a better deal. However, in reality, you're not saving any money at all.

Let's take an example of a ticket listed on Ticket Master for $140. With the added $30 fee, the final price comes out to be $170. And that's not all, there are other miscellaneous fees that can add up as well. Now, the same seller lists the same ticket on Ticket Club for $170, making it seem like you're saving money by not paying the ridiculous service fees. But in reality, you're not saving anything at all.

It's important to do your research before buying tickets from any site, including Ticket Club. Don't be fooled by the reduced list prices, as they may not actually save you any money. Make sure to compare prices across multiple sites and factor in all the fees before making a purchase.

Overall, while the concept of Ticket Club may seem appealing, it's important to be cautious and do your due diligence before making any purchases. Don't fall for the illusion of savings, and always compare prices across multiple sites to ensure you're getting the best deal possible.

So, my husband and I had a bit of a mishap when he accidentally purchased tickets using his touch screen laptop. We immediately emailed the tickets to ourselves and also reached out to eBay for a refund. We were relieved when eBay informed us that we should have no problem getting a refund since we had emailed them within an hour of the purchase. However, to our dismay, we received an email two days later denying our refund request with no explanation whatsoever. We were completely taken aback by this and felt that it was completely unfair. It was obvious that the tickets had not even been sent out yet, so why deny our request? We were extremely disappointed with the service we received and will definitely not be purchasing any tickets from them in the future. We also cannot recommend them to anyone else as it seems that they are only interested in making money and not providing good customer service.

I've been a member of Ticket Club for a while now, and I recently had an issue with my membership fee. I was promised that after my first order, my fee would be adjusted to the returning members fee of $9.99. However, it's been 6 weeks and I still haven't seen any changes.

I've tried calling Ticket Club several times, but it seems like they keep you on hold forever. The first time I called, no one called me back. The second time, they did call me back, but I missed their call. The third time, I waited for 1.5 hours and there was no option for a callback.

It's frustrating because if I can't even get through to them about a simple membership fee adjustment, I can't imagine how they would handle a problem with my tickets. It's disappointing that no one answers the phone or replies to emails.

Overall, I'm just really frustrated with Ticket Club right now. I hope they can improve their customer service in the future.

I gotta say, I wasn't too impressed with Ticket Club. I mean, their response time was pretty good and their call center was alright, but I wouldn't recommend using their service. I ordered tickets for Anastasia on Broadway and they used this company called Event Tickets Co. to fulfill the order. I got an order confirmation and everything seemed fine, but then 24 hours before the show, I started getting a bunch of calls and emails from Event Tickets Co. saying they didn't have enough information to fulfill the order! Can you believe that? And they had already billed my credit card! They did say they would refund me, but still. It was a real hassle.

Anyway, I ended up going to Telecharge and getting the tickets for less than what I paid with Ticket Club and Event Tickets Co. And you know what? The show was great! So, I guess I can't really complain too much. But still, if you're looking for Broadway tickets, I'd recommend going straight to Telecharge. Don't bother with Ticket Club and Event Tickets Co.

Oh, and by the way, the oldest excuse in the book is when they say all the managers are in a meeting right now. I mean, come on. That's just lazy.

Not sure this service is reliable. You decide, but I would never recommend dealing with them unless you want to be late.
I bought tickets ahead of time (On saturday, the event was gonna be held on friday). I got them... You know, when? On friday!
And I need to mention, that these tickets are electronic, so you don't have to go to their office to receive them. No.
On wednesday I started to worry that maybe they didn't see my order (Even though the money was immediately charged). I called them and was said that everything is ok, they will send the tickets right away. Andddd... Nothing. All of a sudden I got them on friday. Probably, because of my numerous emails and calls.
Stay away from these jokers.