Simplisafe review: Placed order

SimpliSafe TM

Your order has shipped!

Order WP24949182, received 1 September 2022 .

Where is your SimpliSafe System now?

Track your order using the following code(s), which will be active in 1 business day.

[protected]

What's in the box?

4 x Extra Entry Sensor

1 x Video Doorbell Pro

1 x Solar Panel Outdoor Charger

1 x Wasserstein Adjustable Mount for Wireless Outdoor Camera

2 x Panic Button

1 x Backordered product ( CMOB1 ) - Shipping in Order [protected]

This is what was ordered on Sep 1 2022. I received this email from them on Sep 3 2022. The company had no problem taking the $481.45 from my account on Sep 2nd 2022. Here's the dilemma, the delivery was initially going to arrive on Sept 6th, then updated to deliver on Sep 9th, when I looked again it says "No scheduled delivery date available at this time." Got in touch with the company through live chat. They were not sure when I would get my items but they are sure I will receive them. well that is not acceptable and I would like a refund. Ok we will note on the account you want a refund but in order for you to get a refund, I have to wait to receive the items I ordered, then ship it back and when they receive the items I get my refund?