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Sedgwick CMS

Sedgwick Claims Management Services, Inc.

P.O. Box 171816
Memphis, TN 38187-1865
United States
Customer Care
Sedgwick is the leading global provider of innovative, technology-enabled claims and productivity management solutions, delivering a world of expert resources to a diverse client base through nearly 12,000 colleagues in some 275 offices located in the U.S., Canada, Puerto Rico and the U.K. We offer the broadest array of integrated services available in the industry, delivered by experienced, knowledgeable and dedicated people.
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Sedgwick CMS Complaints & Reviews

Sedgwick CMS - Poor handling of case lack of payment and threats of non payment

Posted: 2015-08-20 by    realbrian
Complaint Rating:  0 % with 0 votes
I got injured over a year ago. Sedgwick took over the claim in 7/01/15. Since they took over 2 claims manager on my claim have either been fired or quit. Im now on my third case manager and had no notifacation about any of them coming or going.I contacted Sedgwick on Aug 12th to confirm my payment...

Sedgwick CMS - Poor business practice

Posted: 2015-02-13 by    poor business practice
Complaint Rating:  75 % with 4 votes
It seems this company's services are based on avoidance and protecting the businesses they represent from having to take responsibility for wrong actions. I am writing this review so other consumers that have experienced dealing with this company will know that it is their practice to treat...

Sedgwick CMS - Auto liability claim

Posted: 2014-09-21 by    AM_I_Stupid?
Complaint Rating:  100 % with 1 votes
A commercial bus driver crushed my car. It was one of those double-decker busses that take riders to D.C. and New York for pretty cheap. It was pure negligence on the bus driver's part. I have already been to court as witness to find the bus driver guilty of
an improper lane change....

Sedgwick CMS - Wrongly denied claim

Posted: 2014-06-28 by    James_Y
Complaint Rating:  100 % with 8 votes
I found there are a lot of complains and even lawsuits against Sedgwick CMS. Just wanted to express and share my own experience with Sedgwick. They seem not responsive during the claim period, not able to contact the case owner directly via phone or email and I have to call 800 # to go through...

Sedgwick CMS - Kentucky, Lexington - Unprofessional

Posted: 2014-01-14 by    J WIllMS
Complaint Rating:  88 % with 8 votes
This company is International Papers disability and Fmla claims administrator . I have dealt with so many different people there it is not funny. They are the most unprofessional group I have ever had to deal with. These people do not have any common sense and think it is fun to disrespect people...

Sedgwick CMS - Virginia, Roanoke - denial of short term disability

Posted: 2013-10-17 by    R. Als
Complaint Rating:  100 % with 18 votes
I had complex foot surghery on 8/1/2013 and was granted 3 weeks of FMLA having to return to work on 8/28 where I requested an extension since I was still in my post-operative bandages having to keep my leg raised above my heart however, Sedgwick CMS who is the Leave Administrator for my employer,...

Sedgwick Cms Pa. - Monthly Medications

Posted: 2013-08-18 by    Blzr
Complaint Rating:  100 % with 1 votes
It seem like they like to cut my monthly medications off every few months, that I have been prescribed for over 12 years.
Always need prior authorization. How many times do they need this? Take care of the issue.
My claims adjuster Jonathan Accardi should find a real job. I cannot...

Sedgwick CMS - Alabama - Sears tech caused water damage

Posted: 2013-04-20 by    Vaneaster Robertson
Complaint Rating:  100 % with 3 votes
I had my appliances insured through American Home Shield. My wash machine was making a loud noise and I called American home Shield. They sent a Sears tech out and he stopped the noise but when he left I put a load of clothing in the washer. I turned the wash machine on and left the laundry...

Sedgwick Cms Claims Adminstration - South Carolina - Denial of Claim

Posted: 2013-04-16 by    scarolinagirl12
Complaint Rating:  100 % with 2 votes
I was recently terminated from my job due to my FMLA running out. I was on short term disability with Sedgwick CMS (which Sedgwick denied the claims until my FMLA time ran out, then they back approved them) they approved me for 6 months of long term disability. Now that the 6 months are up,...

Sedgwick CMS - Ohio, Lima - Terrible Service

Posted: 2013-01-20 by    readysetgo
Complaint Rating:  100 % with 4 votes
I recently had back surgery Nov. 8th. At first everything seemed fine the first wave of claims were approved and all was good. Then I went to my second Dr. appointment and it went to( H3LL ). My Doctors office made a slight error by saying that “he has been able to return to work”...

Sedgwick CMS - Kentucky - deception by agent

Posted: 2013-01-15 by    Lee Hardy
Complaint Rating:  100 % with 2 votes
Tyan Nanka Bruce claims examiner is very deceptive, mean spiritired, combative and not to be trusted. After requesting purchasing documentation she reduced the replacement cost of my families HD television by $1800.00 making it impossible to get the replacement for my set destroyed by AT&T 'S...

Sedgwick CMS - Employer

Posted: 2012-12-03 by    Annonymous 2
Complaint Rating:  100 % with 7 votes
Sedgwick CMS is one of the worse companies to work for. They will promote people not because of the skills they may have to do the job, but because of popularity. The supervisor was horribly abusive and had even poked me in the shoulder one day while yelling at me. I worked an average of 15-18...

Sedgwick CMS - California - Workmans comp

Posted: 2012-09-14 by    Californa Now MN
Complaint Rating:  82 % with 17 votes
Search the Department of Insurance or Department of Industrial Relations and file a complaint. Be sure to document every call and message you leave. I've been trying to see a Physician for about 8 months now and all I get is the run around. I've had 3 different adjusters and they never...

Sedgwick Cms / Bunch & Associates - New York - Donna Augustynovich/Erin Hall

Posted: 2012-09-09 by    Romero78
Complaint Rating:  100 % with 1 votes
I have been treating since 2009 with great respect until a claim rep by the name of Donna augustynovich took hold of my case. For starters she willfully and illegally went and told my doctOr that I was seeking treatment for my injury because "I wanted to get on pain medication"! Can you imagine...

Sedgwick CMS - Ridiculous company

Posted: 2012-07-30 by    Paula PayPal employee
Complaint Rating:  100 % with 6 votes
I have been on disability due to a heart attack and two heart sugeries. Sedgwick CMS has been horrible to work with and even though I have tried to jump through all their hoops, even while at death's door, I still can't get my payments properly. My doctors have sent stacks of forms...

Sedgwick CMS - South Carolina, Charleston - liability for auto damage

Posted: 2012-07-11 by    David M. RAiche
Complaint Rating:  0 % with 0 votes
The valet attendant damaged my car by driving over a parking block (twice)--in and out of the parking space. We filed a claim with the Embassy Suites hotel and subsequently their claims processor (Sedgwick) determined no liability on their part. Pictures of the damage were sent and pictures...

Sedgwick CMS - rude, unprofessional,liars

Posted: 2012-06-29 by    sedgwick cms hater
Complaint Rating:  92 % with 13 votes
I have been on workers comp due to a lowes injury I incurred last may while working, and was assigned to claims adjuster Maryanne Morgan. She recently told me on 6/28/12 that she is no longer my claims adjuster, and gave me an email for someone else, which is apparently fake. I am an i/t student...

Sedgwick CMS - Colorado, Littleton - False information

Posted: 2012-05-30 by    OfficeDepotEmployee
Complaint Rating:  82 % with 11 votes
I also agree that Sedgwick doesn't care about anyone but themselves. I've been dealing with them since Feb of this year and it's the same run around like everyone else has complained about. They feed you false information to cover their own butt. It takes forever to get an approval...

Sedgwick CMS - Do you have to die to get you money or what?

Posted: 2012-05-17 by    michelle needs her money
Complaint Rating:  24 % with 25 votes
Omg i work for United Health Care and my job title is customer service. I lost my voice and was diagnosed with laryngitis which lasted almost 2 months and during the process i had to get my tonsils taken out well they denied my claim stating that it wasn't enough medical information to...

Sedgwick CMS - Pennsylvania - can't get loss time pay

Posted: 2012-04-23 by    LoriL
Complaint Rating:  100 % with 7 votes
This is a horrible company. I got hurt at work back in October last year and have had nothing but a horrble time with these people. Your calls always go to voice mail and then they never call you back. I was suppose to have some of my lost time pay by the 13th of april but that never happened...

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