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Sedgwick Customer Care Service

Sedgwick Claims Management Services, Inc.

P.O. Box 171816
Memphis
Tennessee
United States - 38187-1865

Customer Support Phone Numbers

Phone:
+1 901 566 3300 53 21
+1 901 415 7400 16 4
Media Inquiries
Mediainquiries@sedgwick.com
 
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Sedgwick Complaints & Reviews

Sedgwick CMS / Claims administration

Ag
Agne Sakavi on Aug 10, 2016
This is the most awful irresponsible and unprofessional claim management service provider in the market. They do not no how to work, they never pick up the phone, there is always message i will call back or i am in holidays 3 days a week. Accident which they supposed to handle happened 3...

Sedgwick CMS - Wisconsin, Brookfield / Poor Customer service Due To lack of Returning Calls

Dr
DrummerJim on Aug 9, 2016
I was injured at work and i received 1 call from an adjuster. I tried to return her call and she has never called back. I have called ever possible number to reach someone and NO one answers their phones. I did get 1 call back. This lady isnt sure how i got her number, but she gave me 2...

Sedgwick / Lack of professionalism as well as even attempting to help...

Ap
aprcglad aprcglad on Jul 20, 2016
My SUV was parked in a Target parking lot and a shopping cart crashed into the side of my truck causing a crease in my front fender as well as a deep scratch down through the paint down the middle passenger door to about an inch into the rear fender. Sedgwick says they see by video it...

Sedgwick / Short Term Disability

Cl
Clover Scott on May 27, 2016
I recently had surgery for omphilitis. After the doctor opened me up, he found a hernia as well. The omphilitis caused bleeding from the navel, so I couldn't work prior to surgery. I have had my doctor fax numerous documents, but Sedgwick still put me through hell and denied my disability...

Sedgwick CMS / Sears Refrigerator Product Liability

Li
Lisa M'Cole on May 27, 2016
Claim number :L1507165073-0001 I had purchased a refrigerator from Sears, the freezer had problems with the ice maker and Sears attempted to fix it over many visits and with many parts. Unfortunately the water feeding the ice maker had been leaking for a very long time and ruined the floor...

Sedgwick - Tennessee, Memphis / FMLA leave coordination

Ni
Nicolas Bennett on May 25, 2016
My wife nearly died, I had to stay home with her while she healed. Within 2 business days of leaving the emergency room, I called and filed my FMLA. I promptly got a letter saying that my FMLA leave had been denied because I waited too long to file the leave. So I figured 'oh well, ' i...

Sedgwick / Disability claim Colorado

Li
Lisa beck on May 17, 2016
As I read the numerous complaints surrounding this company I'm not at all surprised. This company harassed me so often to submit new documentation from my doctor, it was so upsetting. My doctor as well as myself submitted them numerous times. Once it was investigated they found the...

Sedgwick CMS - Tennessee, Memphis / Poor customer service / rude employee

Th
Therese Miller on May 2, 2016
My husband was hit by an Alamo rental car customer, Sedgewick CMS is "working" on claim. Linda Whitfield the rep from Sedwick is extremely rude and lazy. She hasn't answered calls left daily by my husband and our INS company for over a week. He finally gets her on the phone, he...

Sedgwick Claims Management Service / Workmans comp related

Ch
ChrisCarter88 on Apr 18, 2016
I've been dealing with workmans comp through this joke of a company, I got treated and diagnosed and the doctor sent me to physical therapy for it and Sedgwick rejected half of my injury as being on the job AFTER I had already gone through physical therapy for it and now I am going to have...

Sedgwick - Florida, Lake Mary / Mistreatment

Un
Unsabroso Yo on Mar 18, 2016
there no pros Elisabeth Gurry and Jennifer Brinson are rejecting claims do to personal conflict with claimants Elisabeth Gurry and Jennifer Brinson are rude do not call claimants back and if a claimant complaint they make it their personal business to make sure the claim gets rejected...

Sedgwick - Kentucky, Lexington / WC lost wages

Ch
CHunnicut on Mar 14, 2016
Sedgwick claim adjuster did not make me aware how how little my weekly lost wages payout would be... $932/wk vs my usual $2, 000+/wk net take home. Sedgwick had my income info weeks prior to my surgery. I had no idea how onerous WC was for a higher earner in PA. My Sedgwick claim adjuster...

Sedgwick / Workers disability

La
la2016 on Mar 10, 2016
I was on short term disability back in November. Because they incorrectly marked my claim as FMLA and not disability I never got paid. They provide me with no information or direction, they don't communicate anything and don't understand what is going on. When I kept calling them, got no...

Sedgwick / Shorty Term Disability Denial

1u
1Upset customer on Mar 9, 2016
I had surgery on my abdomen and shoulder was in hospital for a day. Sent in all paperwork needed for my short term disability and was still denied. What do they want me to do go to work to care for patients with my shoulder in a sling and drains coming from my stomach. They are a waste of...

Sedgwick / Short Term Disability denial

Ta
Tammy Ely on Mar 3, 2016
*Out of work since Oct 20 2016 - ongoing back pain, pinched nerve *Am in the process of getting scheduled for another back fusion due to degeneration and a pinched femoral nerve going to the left leg. Original STD was denied due to Sedgwick saying they didn't get some Dr notes. I appealed and...

Sedgwick - Florida, Seminole / Fresh Express/Chaquita

Re
Reviewer74232 on Feb 18, 2016
On Sunday 1/17/16, i made dinner for my family, per the usual. We had Quinoa and grilled chicken. I had The Fresh Express Baby Kale Mix with dinner, no one else did. Nothing was added to it. About 1-2 hours later i started to have bad abdominal cramps, i got up, felt dizzy, laid down...

Sedgwick / I Haven't Received My Claim Payment

Re
Reviewer56638 on Feb 17, 2016
I put in a claim to Sedgwick because they represent Rent-A-Center in Mount Holly, NJ to which they put a hole in my wall when delivering my furniture. I was lied to on two different occasions that the checks had been mailed out. My wife and I just bought this house and spent a pretty penny...

Sedgwick claims management services, inc / impossible to reach claims adjuster or her supervisor or any person who can help me and no one will call me back.

Hl
hlnmysprlck on Jan 29, 2016
All of my prescriptions for some reason now require previous authorisation from Sedgwick. I never needed this before I have been paying cash for less expensive medications of mine but cannot afford the nerve blocker recently prescribed to me. No one can get a hold of my claims adjuster or...

Sedgwick / Workmans Comp. procedures

Al
alika401 on Jan 28, 2016
name Alexesandro P. Mateo address 1053 wiliki drive Hon. HI. 96818 Company work for Dollar Thrifty Hertz Rent a car contact info ph# 808-397-7663 email alika401@yahoo.com Date of Injury 7/14/2015 Ive been out of work since Oct 21, 2015, after getting the paperwork all in, I finally got to...

Sedgwick Claims Management Services - Tennessee, Memphis / Unethical behavior after approving treatment for a workers compensation for approximately 18 years

Re
Reviewer79008 on Jan 22, 2016
I was injured at UCSD initially in 1992 and went off work Jan. 1997. My settlement ordered by the court in San Diego, Ca. County guaranteed care for my complex regional pain syndrome for the remainder of my life. My claim only provides 4 medications, Lidoderm patches and splints. Now they...

Sedgwick / Workers comp

Sh
shawn nichols on Dec 16, 2015
Another un pleased claimant I was physically hurt at work rushed to hospital from work as I was unconcious. So it's def a workers comp case. I've had nothing but problems with sedwick and my advisor. I've done every step every paper that needed to be filled out and sent in...

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