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Sedgwick Customer Care Service

Sedgwick Claims Management Services, Inc.

P.O. Box 171816
United States - 38187-1865

Customer Support Phone Numbers

+1 901 566 3300 70 29
+1 901 415 7400 20 4
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Sedgwick Complaints & Reviews

Sedgwick - California, Santa Monica / Medical injury claim

Russ Farnsworth on Sep 30, 2016
I had a spine surgery conducted at UCLA. The surgeon neglected to install the intervertebral body cage that was supposed to be part of my operation. Without that device, my surgery failed and Sedgwick instantly decided that I didn't have a claim. I don't believe that doctors should be able to...

Sedgwick / Short term disability

AmSonn on Sep 14, 2016
My husband was diagnosed with epilepsy 2 years ago. He recently began having seizures through the medication so his doctor suggested going on short term disability to undergo testing to get to the root of the problem. STD began July 5, 2016. The doctor ordered a lot of testing and...

Sedgwick - Tennessee, Memphis / Workers compensation

RebeccaBrown on Sep 12, 2016
A large box of 27 FULL 39-lb freon tanks opened up in the rear of my van and were rolling around. I pulled over on the highway and two of them rolled out onto the highway. When I went to pick them up, I heard/felt POP in my back. Now they're trying to say that it was pre-existing...

Sedgwick - Wisconsin, Muskego / insurance co. avoiding processing my claim

SMJ01 on Sep 12, 2016
A Sears washing machine repairman came to my house to replace a seal inside the washer with a punctured liner. After doing that, he attempted to adjust the plumbing, broke a valve and caused water to come gushing out, filling the entire bathroom floor and leaking through my wooden floor...

Sedgwick / Workman's comp

kountryangel on Sep 6, 2016
I was injured at work on 9/1 went to the emergency room after work that night as I was manager on duty and was not allowed to leave. I was called by Steven Lowe in the morning of the 2nd. We worked our the details on which doctor to go to. I drove 2 hours to the dr, since it was in the...

Sedgwick CMS / Claims administration

Agne Sakavi on Aug 10, 2016
This is the most awful irresponsible and unprofessional claim management service provider in the market. They do not no how to work, they never pick up the phone, there is always message i will call back or i am in holidays 3 days a week. Accident which they supposed to handle happened 3...

Sedgwick CMS - Wisconsin, Brookfield / Poor Customer service Due To lack of Returning Calls

DrummerJim on Aug 9, 2016
I was injured at work and i received 1 call from an adjuster. I tried to return her call and she has never called back. I have called ever possible number to reach someone and NO one answers their phones. I did get 1 call back. This lady isnt sure how i got her number, but she gave me 2...

Sedgwick / Lack of professionalism as well as even attempting to help...

aprcglad aprcglad on Jul 20, 2016
My SUV was parked in a Target parking lot and a shopping cart crashed into the side of my truck causing a crease in my front fender as well as a deep scratch down through the paint down the middle passenger door to about an inch into the rear fender. Sedgwick says they see by video it...

Sedgwick / Short Term Disability

Clover Scott on May 27, 2016
I recently had surgery for omphilitis. After the doctor opened me up, he found a hernia as well. The omphilitis caused bleeding from the navel, so I couldn't work prior to surgery. I have had my doctor fax numerous documents, but Sedgwick still put me through hell and denied my disability...

Sedgwick CMS / Sears Refrigerator Product Liability

Lisa M'Cole on May 27, 2016
Claim number :L1507165073-0001 I had purchased a refrigerator from Sears, the freezer had problems with the ice maker and Sears attempted to fix it over many visits and with many parts. Unfortunately the water feeding the ice maker had been leaking for a very long time and ruined the floor...

Sedgwick - Tennessee, Memphis / FMLA leave coordination

Nicolas Bennett on May 25, 2016
My wife nearly died, I had to stay home with her while she healed. Within 2 business days of leaving the emergency room, I called and filed my FMLA. I promptly got a letter saying that my FMLA leave had been denied because I waited too long to file the leave. So I figured 'oh well, ' i...

Sedgwick / Disability claim Colorado

Lisa beck on May 17, 2016
As I read the numerous complaints surrounding this company I'm not at all surprised. This company harassed me so often to submit new documentation from my doctor, it was so upsetting. My doctor as well as myself submitted them numerous times. Once it was investigated they found the...

Sedgwick CMS - Tennessee, Memphis / Poor customer service / rude employee

Therese Miller on May 2, 2016
My husband was hit by an Alamo rental car customer, Sedgewick CMS is "working" on claim. Linda Whitfield the rep from Sedwick is extremely rude and lazy. She hasn't answered calls left daily by my husband and our INS company for over a week. He finally gets her on the phone, he...

Sedgwick Claims Management Service / Workmans comp related

ChrisCarter88 on Apr 18, 2016
I've been dealing with workmans comp through this joke of a company, I got treated and diagnosed and the doctor sent me to physical therapy for it and Sedgwick rejected half of my injury as being on the job AFTER I had already gone through physical therapy for it and now I am going to have...

Sedgwick - Florida, Lake Mary / Mistreatment

Unsabroso Yo on Mar 18, 2016
there no pros Elisabeth Gurry and Jennifer Brinson are rejecting claims do to personal conflict with claimants Elisabeth Gurry and Jennifer Brinson are rude do not call claimants back and if a claimant complaint they make it their personal business to make sure the claim gets rejected...

Sedgwick - Kentucky, Lexington / WC lost wages

CHunnicut on Mar 14, 2016
Sedgwick claim adjuster did not make me aware how how little my weekly lost wages payout would be... $932/wk vs my usual $2, 000+/wk net take home. Sedgwick had my income info weeks prior to my surgery. I had no idea how onerous WC was for a higher earner in PA. My Sedgwick claim adjuster...

Sedgwick / Workers disability

la2016 on Mar 10, 2016
I was on short term disability back in November. Because they incorrectly marked my claim as FMLA and not disability I never got paid. They provide me with no information or direction, they don't communicate anything and don't understand what is going on. When I kept calling them, got no...

Sedgwick / Shorty Term Disability Denial

1Upset customer on Mar 9, 2016
I had surgery on my abdomen and shoulder was in hospital for a day. Sent in all paperwork needed for my short term disability and was still denied. What do they want me to do go to work to care for patients with my shoulder in a sling and drains coming from my stomach. They are a waste of...

Sedgwick / Short Term Disability denial

Tammy Ely on Mar 3, 2016
*Out of work since Oct 20 2016 - ongoing back pain, pinched nerve *Am in the process of getting scheduled for another back fusion due to degeneration and a pinched femoral nerve going to the left leg. Original STD was denied due to Sedgwick saying they didn't get some Dr notes. I appealed and...

Sedgwick - Florida, Seminole / fresh express/chaquita

Reviewer74232 on Feb 18, 2016
On Sunday 1/17/16, i made dinner for my family, per the usual. We had Quinoa and grilled chicken. I had The Fresh Express Baby Kale Mix with dinner, no one else did. Nothing was added to it. About 1-2 hours later i started to have bad abdominal cramps, i got up, felt dizzy, laid down...

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