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Sedgwick Customer Care Service

Sedgwick Claims Management Services, Inc.

P.O. Box 171816
Memphis
Tennessee
United States - 38187-1865

Customer Support Phone Numbers

Phone:
+1 901 566 3300 39 7
+1 901 415 7400 11 1
Media Inquiries
Mediainquiries@sedgwick.com
 
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Sedgwick Complaints & Reviews

Sedgwick / Disability claim Colorado

Li
Lisa beck on 2016-05-17
As I read the numerous complaints surrounding this company I'm not at all surprised. This company harassed me so often to submit new documentation from my doctor, it was so upsetting. My doctor as well as myself submitted them numerous times. Once it was investigated they found the...

Sedgwick CMS - Tennessee, Memphis / Poor customer service / rude employee

Th
Therese Miller on 2016-05-02
My husband was hit by an Alamo rental car customer, Sedgewick CMS is "working" on claim. Linda Whitfield the rep from Sedwick is extremely rude and lazy. She hasn't answered calls left daily by my husband and our INS company for over a week. He finally gets her on the phone, he...

Sedgwick Claims Management Service / Workmans comp related

Ch
ChrisCarter88 on 2016-04-18
I've been dealing with workmans comp through this joke of a company, I got treated and diagnosed and the doctor sent me to physical therapy for it and Sedgwick rejected half of my injury as being on the job AFTER I had already gone through physical therapy for it and now I am going to have...

Sedgwick - Florida, Lake Mary / Mistreatment

Un
Unsabroso Yo on 2016-03-18
there no pros Elisabeth Gurry and Jennifer Brinson are rejecting claims do to personal conflict with claimants Elisabeth Gurry and Jennifer Brinson are rude do not call claimants back and if a claimant complaint they make it their personal business to make sure the claim gets rejected...

Sedgwick - Kentucky, Lexington / WC lost wages

Ch
CHunnicut on 2016-03-14
Sedgwick claim adjuster did not make me aware how how little my weekly lost wages payout would be... $932/wk vs my usual $2, 000+/wk net take home. Sedgwick had my income info weeks prior to my surgery. I had no idea how onerous WC was for a higher earner in PA. My Sedgwick claim adjuster...

Sedgwick / Workers disability

La
la2016 on 2016-03-10
I was on short term disability back in November. Because they incorrectly marked my claim as FMLA and not disability I never got paid. They provide me with no information or direction, they don't communicate anything and don't understand what is going on. When I kept calling them, got no...

Sedgwick / Shorty Term Disability Denial

1u
1Upset customer on 2016-03-09
I had surgery on my abdomen and shoulder was in hospital for a day. Sent in all paperwork needed for my short term disability and was still denied. What do they want me to do go to work to care for patients with my shoulder in a sling and drains coming from my stomach. They are a waste of...

Sedgwick / Short Term Disability denial

Ta
Tammy Ely on 2016-03-03
*Out of work since Oct 20 2016 - ongoing back pain, pinched nerve *Am in the process of getting scheduled for another back fusion due to degeneration and a pinched femoral nerve going to the left leg. Original STD was denied due to Sedgwick saying they didn't get some Dr notes. I appealed and...

Sedgwick - Florida, Seminole / Fresh Express/Chaquita

Re
Reviewer74232 on 2016-02-18
On Sunday 1/17/16, i made dinner for my family, per the usual. We had Quinoa and grilled chicken. I had The Fresh Express Baby Kale Mix with dinner, no one else did. Nothing was added to it. About 1-2 hours later i started to have bad abdominal cramps, i got up, felt dizzy, laid down...

Sedgwick / I Haven't Received My Claim Payment

Re
Reviewer56638 on 2016-02-17
I put in a claim to Sedgwick because they represent Rent-A-Center in Mount Holly, NJ to which they put a hole in my wall when delivering my furniture. I was lied to on two different occasions that the checks had been mailed out. My wife and I just bought this house and spent a pretty penny...

Sedgwick claims management services, inc / impossible to reach claims adjuster or her supervisor or any person who can help me and no one will call me back.

Hl
hlnmysprlck on 2016-01-29
All of my prescriptions for some reason now require previous authorisation from Sedgwick. I never needed this before I have been paying cash for less expensive medications of mine but cannot afford the nerve blocker recently prescribed to me. No one can get a hold of my claims adjuster or...

Sedgwick / Workmans Comp. procedures

Al
alika401 on 2016-01-28
name Alexesandro P. Mateo address 1053 wiliki drive Hon. HI. 96818 Company work for Dollar Thrifty Hertz Rent a car contact info ph# 808-397-7663 email alika401@yahoo.com Date of Injury 7/14/2015 Ive been out of work since Oct 21, 2015, after getting the paperwork all in, I finally got to...

Sedgwick Claims Management Services - Tennessee, Memphis / Unethical behavior after approving treatment for a workers compensation for approximately 18 years

Re
Reviewer79008 on 2016-01-22
I was injured at UCSD initially in 1992 and went off work Jan. 1997. My settlement ordered by the court in San Diego, Ca. County guaranteed care for my complex regional pain syndrome for the remainder of my life. My claim only provides 4 medications, Lidoderm patches and splints. Now they...

Sedgwick / Workers comp

Sh
shawn nichols on 2015-12-16
Another un pleased claimant I was physically hurt at work rushed to hospital from work as I was unconcious. So it's def a workers comp case. I've had nothing but problems with sedwick and my advisor. I've done every step every paper that needed to be filled out and sent in...

Sedgwick CMS - New York, Syracuse / Workers Comp Denial

Re
Reviewer51160 on 2015-11-23
I re-injured my back on 11/14/2015 at home simply by sneezing and causing the affected area to become completely inflamed. I went to the hospital and got an MRI, the orthopedist who the hospital referred me to said the injury stems from the same injury as the work caused injury which...

Sedgwick CMS - Hawaii, Mililani / Case management issues

Re
Reviewer19562 on 2015-10-23
Sedgwick has been the most inconsiderate, unprofessional, and unorganized. I am the spouse of the injured worker that is currently under the case management of Sedgwick. Not only am I in the US Army but we are currently stationed in Hawaii. So anytime we have issues with this company we...

Sedgwick CMS / Poor handling of case lack of payment and threats of non payment

Re
realbrian on 2015-08-20
I got injured over a year ago. Sedgwick took over the claim in 7/01/15. Since they took over 2 claims manager on my claim have either been fired or quit. Im now on my third case manager and had no notifacation about any of them coming or going.I contacted Sedgwick on Aug 12th to confirm my...

Sedgwick Insurance / Horrible service

Em
Emilia Lejarazu on 2015-07-24
This insurance company is literally the WORST! They ignore your calls and never really get back to your voicemails. They don't give you even the descent amount of money you deserve for the damages and most of the time they aren't even in the office! Even if you call and stay on...

Sedgwick claims management services, inc / Dishonest

Al
Alexis T on 2015-07-01
They do not tell you the proper procedures nor how to obtain workers compensation benefits. They get personally annoyed as if you were Prank calling them verses asking for help. They are dishonest and do not explain paperwork properly. They will do anything to get out of paying. Legally or illegally.

Sedgwick CSM / Stall Tactics

As
A Sexton on 2015-06-10
Sedwick is just a 3rd party adjuster for Ace American who insures Gen Auto Parts. Ace is known for their stall tactics and apparently they passed those skills onto Sedwick. It took them over 2 weeks before an appraiser even looked at my car, which btw was totaled. Then they claim a new...

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