SeaWorld Parks & Entertainment
reviews and complaints

SeaWorld Parks & Entertainment Premium Annual Pass Holder

SeaWorld Parks & Entertainment Refund not received

SeaWorld Parks & Entertainment Safety

I'm a 1st time annual pass holder. I was there with my family on 12/26. I was extremely disappointed with the experience. I thought since you had to reserve your date that it wouldn't be too crowded.  Most exhibit were packed with people on top of each other impossible to social distance and no one there to monitor the amount of people in an exhibit at a...

SeaWorld Parks & Entertainment Tickets annual pass disability

First off the tickets are less than a Orlando theme park. Ez pay was cheaper that any theme park. I got all 4 parks. Sad thing is they still taking out money to pay my ezpay the parks are closed bc of coronavirus. I called was put on a 45 mins hold. Got to speak to no one. Never called back. They have not offered to extend my days months ect yet. But they...

SeaWorld Parks & Entertainment Entertainment - horrible

My family and I went to Sea World and had a horrible experience with the food. In such a big park you would expect better quality food! My family waited over an hour to get to the cashier and order the chicken to find out that it was fried in some OLD OIL causing my 11 year old son to get a rash in ALL HIS BODY! It was horrible! It was the only new food...

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SeaWorld Parks & Entertainment Over Charging

Do NOT buy SeaWorld Orlando EZ Pay Passes! They did not tell us that they automatically renewed and will not refund our money for passes that we did not want! Their rides were constantly being shut down, and the lines were too long, so why the hell would I want to waste another $600.00 on them? I told customer service that I would post this and they told me that "they took threats seriously" and hung up on me!

SeaWorld Parks & Entertainment This is a total rip off

I purchased a 2 year pass for my daughter for both parks, Busch Gardens and Water Country, here in Williamsburg, Virginia. I have purchased many tickets, in the past, but this time I decided to purchase using EZ Pay (Easy to be Ripped Off would be a better name for it). Since my 19 year old daughter was working a lot over the summer, as were her friend...

SeaWorld Parks & Entertainment Harrashment

Hi how are you. Today was my first time coming to Orlando Florida and to seaworld. My husband, friends and I were on the rope/jungle gym and a guy in there physically assaulted my husband. There was even innocent bystanders as witness's. we immediately exited ad called for security. The man admitted to choking my husband and hitting him. They security team...

SeaWorld Parks & Entertainment RE: Quick Que Premier

This added extra advertised by Sea World was a waste of money!!! The Quick Que Premier Package was a great disappointment... I spent $12.00 on a wheelchair for my friend and we all got better seats for all the shows... Unless you are 30 minutes early to only sit in the hot sun for the shows which no one has the time for to see what you want to see... you...

SeaWorld Parks & Entertainment Employee complaint

I am a very dissatisfied employee. Sea World uphold a lot of favoritism and they do not write people up on facts. The Bay of Play area holds a lot of inconsistency and not one Leader knows all the rules. We have leadership who can't wait to get off work so they don't have to assist guest with missing children issues. Its a very unstable environment, and...

SeaWorld Parks & Entertainment No special needs guest

Very unhappy with todays visit. We live in Orlando/Kissimmee area and have been loyal pass holders for 3 years. Today my pregnant wife along with my 3 year old daughter, sister in law and mother in law went to Seaworld thinking they would have a great time. My wife is 4 months pregnant and has diabetes along with a dropping blood pressure issue. The...

SeaWorld Parks & Entertainment Unfair Hiring

I went to an interview at Sea world San Diego for the position of Park Host. I noticed that all the interviewers were White, that's fine but I also notice that all the interviewers were between 16-18. What happened to equal opportunity employers. I am 46 and I am a good worker and my chances of being hired were 0% since I wasn't young. What a waste of time...

SeaWorld Parks & Entertainment Offensive to Christians

I have been a member of three different theme parks - two of which are owned by AB corporation. While my husband and I tried to close our eyes to the offensive things at Busch Gardens Williamsburg, we can no longer in good conscience support this park. As Christians, we are extremely offended by the wizard store in the Ireland section which has satanic...

SeaWorld Parks & Entertainment Supervision

We visited sea world San Diego yesterday. We were having a good time until we visited the sesame street bay of play area. We waited until the end of the day because we thought we would never get the kids out of there, we were wrong. We waited in line for the moon bounce thing finally it's our turn. The attendant says 6 kids at a time, no rough play, no...

SeaWorld Parks & Entertainment badly injured

We went to the Christmas Town in Busch Gardens, Williamsburg, VA last December. As we were crossing one of the bridges there, on our way to see the last show of the evening, my feet totally slipped out from under me. It was dark and the weather had become icy. The bridge had not been salted. I didn't even feel myself starting to slip, before I knew it, I...

SeaWorld Parks & Entertainment Terrible Refund Policy

Discovery Cove in Orlando Florida offers a great tropical getaway for the day where you can swim with dolphins, sun on wonderful beaches, and much more. The only thing they fail to tell you is that they have a VERY STRICT, UNREASONABLE, NO REFUND POLICY and THEY NEVER CLOSE, which is absolutely ridiculous. My boyfriend and I went in January of 2010 and...

SeaWorld Parks & Entertainment Worst Vacation ever

For my family vacation, this year, we decided to spend a week at Sea World San Antonio. We had our days planned per the hours listed on the website, and the showtimes. So when we arrive at Sea World, at 9am to get a good parking spot, and get in line to enter the park, we were ready to go. We entered the park at about 9:30am. The park officially opened at...

SeaWorld Parks & Entertainment Souveniors are JUNK

bought a couple of coffe cups as souvenirs - 1st time they were washed the coating all fell off and there were so many chips they had to be thrown away. Contacted Sea World and never heard back from them. Just another case of greed and being all too happy to take enless amounts of your money and shoving you out the door! My family won't spend another dime on cheap crap merchandise from SEA WORLD

SeaWorld Parks & Entertainment No special needs assist for day camps

I wanted to send my son, who has Asperger's Syndrome, to the day camp at Sea World. Though he is very high functioning (13 and 8th grade advanced classes), there are some things that he would need in accommodation to make his experience great! When I called this morning I was informed that Sea World makes "NO accommodations" for children with special need...

SeaWorld Parks & Entertainment Buying a seaworld multiple entry passport is a waste of money

I was extremely disappointed with the poor service my family and I received at Seaworld San Diego. My husband, daughter and I stood in LINE and bought our Platinum Passports. I asked for our guest passes that were promised on the website but was disappointed when I was told I would have to pick them up at Guest Relations, inside the park. We had to go stand...