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I am not sure if you can help but the webpage
https://www.seagate.com/contacts
does open but doesn't work. All of the contact number links are hidden behind blinking opaque boxes that don't respond to clicks.
Can you please provide me with Seagate's Tech Support phone number or have them call me, Alan, at [protected]?
This is what I've tried so far
1. Using the website, to verify my drive is in warranty, it is and that I'm entitled to data rescue. I am able to confirm both. Once I select Data rescue I am told to contact support at the above webpage which doesn't work. I tried signing into my Seagate account. That produces the same result.
2. called the main number 800-732-4283. This number refers people
a) to the above contact webpage
b) Lyve
c) Large Data.
I talked to someone at Lyve but they weren't able to help me.
I talked to someone at Large Data but they weren't able to help me.
3. I Googled "phone number" Seagate Data Recovery Services. I got 1-800-475-0143. This number is always busy or the call doesn't even go through.
4. I drove from Pacifica to the large Seagate Facility in Fremont. The receptionist couldn't reach anyone but took my number and that she would give it to someone who would call me back. No one called me back.
It was a complete waste of 3 and 1/2 hours and $20
worth of gas.
5. Calling the DSV Service Center in Torrance, the site is listed as the only US Seagate Service Center. The number goes to a Logistics business, not a Computer Service Center.
They gave me another number and said to ask for Hymie. I called that number but it didn't go to Hymie or to anyone who knew about hard drive service.
I called them back and they gave me the main Seagate number 800-732-4283 which as noted above does no good.
5. More hours have been spent Googling other possible possible phone for anyone at Seagate.
I am very frustrated. If you can help in any way to get me to someone who can help it would
be very much appreciated!
Alan Harris.
Claimed loss: 100,000+ photos on my Seagate IronWolf Pro hard drive that is 1) under warranty and 2) still has the Data Recovery Service.
Desired outcome: A real effort to recover my photos.
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