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Ryze Superfoods

Ryze Superfoods review: Mushroom coffee

E
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1:29 pm EDT
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After reading all of the "so-called" amazing reviews, I decided to give the product a try. I purchased 1 pack for 30 days. Towards the end of my product, I noticed that I was charged for another pack. I went to my account and saw that I was signed up for a subscription the I know for a fact that I never selected. Why would I sign up for a subscription for a product that I've never tried before?!?! I immediately cancelled it and reached out to support to request a refund! I later found out that I was sent an email, that I never read because I was no longer interested in the product; I didn't notice any type of results.

I was told I selected auto-ship. I asked for proof and I was sent a screenshot of my order that said subscription- 30 days. Where is the proof that I selected auto-ship?!? I demanded a full refund and told them not to ship anything. Of course they stated the order was in process and it was too late to cancel. I was very clear in my original email that I did not want the product and I wanted a full refund. Instead, I keep receiving emails trying to get me to keep the product and asking me if I still want a return label. How many times does it take for me to say... "I do not want the product, I never signed up for auto-ship, the product did my work at all, and I want a full refund?!?

Desired outcome: I want a full refund asap, my account and personal information to be deleted, and never to be contacted by Ryze EVER AGAIN!

Nov 13, 2023 11:52 pm EST
Ryze Superfoods customer support contacts
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867 Boylston Street, 5th Floor, Boston, MA, 02116, US

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Hi Eve,

We appreciate your review, although we're so sorry to hear about your experience. Rest assured, your feedback is very important to us!

We understand that you didn't notice our disclaimers when you ordered, which is why you were surprised when you got the second order. However, we contacted you 3 days before the latest shipment was scheduled to process to double-check that it was okay to send the new order through. Perhaps it got lost in the shuffle. Moreover, the benefits of the mushrooms can be life-changing so we want to find a way for you to be able to use RYZE. Apologies if the intention was misunderstood.

If you’re ever interested in purchasing more RYZE in the future, please take care to select “Buy Once” if you’re not interested in auto-shipments. You can find both choices at the following link: https://www.ryzesuperfoods.com/pages/shop-all.

Once again, we're so sorry to hear your experience with us was less than stellar, but please feel free to email us anytime at alex@ryzesuperfoods.com and we'll personally help you get a full refund. Thank you for your time!
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  1. Ryze Superfoods Contacts

  2. Ryze Superfoods phone numbers
    +1 (617) 221-3852
    +1 (617) 221-3852
    Click up if you have successfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number 28 28 users reported that they have successfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number Click down if you have unsuccessfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number 85 85 users reported that they have UNsuccessfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number
  3. Ryze Superfoods address
    867 Boylston Street, 5th Floor, Boston, Massachusetts, 02116, United States
  4. Ryze Superfoods social media
  5. Michael
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    Oct 29, 2024
Ryze Superfoods Category
Ryze Superfoods is ranked 1 among 16 companies in the Organic and Healthy Food category