Royal Elite Exchanges review: Scam 4

When vacationing at the Sandos resort near Playa del Carmen, we were convinced to buy a Royal Elite membership. The meeting was supposed to last one hour but we ended up wasting the entire morning and loosing $5000.

The reason we bought into it was that we were supposed to be able to use our weeks anywhere in the world, which suited us well because we travel a lot. We were also supposed to be able to sell our unused weeks for a profit. All this is a scam.
1- When trying to exchange a week for a stay in the Caribbean - anywhere in the Caribbean - we were told that there were no availabilities! Not one availability in the entire Caribbean?!?
2- We paid an additional $200 to have one of our weeks rented out. It has been a year, and our unit has not found one renter!
3- Customer service is horrendous. It took me 8 months to get a password to their web site, which is actually useless. When booking - or trying to book - a vacation exchange, you have to make a request and wait for an answer within 72 hours, only to find out that there is no availability. People you reach on the phone are rude and never have any answers to your questions. They keep forwarding you to another number, which most of the time is a voicemail. When you do reach someone, you have the distinct feeling that you are talking to someone in their living room rather than at a corporate office.
Don't fall for the Royal Exchange scam!