- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
no such room provided
Book reference no : [protected]
I booked family room and it was no such room type and finally give only 1 double ned room.
Also, there is no air condition during my stay ( technical problem not working.)
It was a really bad experience and I request a compensation to the cost of the room (family room vs double bed room) and bad experience we never had.
Please contact me [protected]@yahoo.com
Regards
Lau Ming Chung
hotel and service
After arriving at one property that turned out to be hideous beyond words, and not at all as was described on your site (Linden Tree Inn), we paid the 65 pounds cancellation fee and decided to go elsewhere. What a mistake that was!
Central Hotel in Gloucester is located in a frightening area populated by alcoholics and drug addicts. It has no parking and no breakfast, and yet were charging very high prices for the weekend. Since we are from Canada, and have never been to the area, we really did not know what to expect.
The third floor room was stifling! The windows opened only a crack and there was no AC. The worst thing is that the hotel has no air exchange system. (My boyfriend is a facilities engineer, so he has great knowledge in this area.) We were told that there were no other rooms available until possibly the next day.
The night was very hot but tolerable. The next night, when the outside temperatures rose to 26C, the room was unbearable. Having suffered our second night, we decided to finally change rooms with all our numerous luggage.
The woman who had checked us in, Magda, was on an attack. She cut me off as I spoke, almost yelled over me, made accusations and was frightfully rude, and all because I had written to their customer service email complaining of the heat. I was so taken aback that I frankly did not know what to say. The Roomsbooked.com email we were provided with did not work. Instead, I received weak justifications for daring to complain about the heat.
I have never had such an experience, and it was so upsetting, that I am now seriously looking at never booking with Booking.com again, and instead I will be contacting hotels directly. There really is no discount to be had, and one has no guarantees of the quality of the establishments.
A very dissatisfied client.
Is Roomsbooked legit?
Roomsbooked earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Roomsbooked. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Roomsbooked has claimed the domain name for roomsbooked.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Roomsbooked.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Roomsbooked.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Roomsbooked protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Roomsbooked has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Roomsbooked. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Roomsbooked complaint handling
-
Roomsbooked contacts
-
Roomsbooked phone numbers+44 124 258 2172+44 124 258 2172Click up if you have successfully reached Roomsbooked by calling +44 124 258 2172 phone number 0 0 users reported that they have successfully reached Roomsbooked by calling +44 124 258 2172 phone number Click down if you have UNsuccessfully reached Roomsbooked by calling +44 124 258 2172 phone number 0 0 users reported that they have UNsuccessfully reached Roomsbooked by calling +44 124 258 2172 phone number
-
Roomsbooked emailscustomerservices@roomsboked.com100%Confidence score: 100%Supportcustomerservice@roomsbooked.com99%Confidence score: 99%supportinfo@roomsbooked.com98%Confidence score: 98%support
-
Roomsbooked addressUnit 2, Milsom St., Cheltenham, GL504BA, United Kingdom
-
Roomsbooked social media
GetYourGuide
62 reviews
BookingBuddy / Smarter Travel Media
1 review
![Indian Railway Catering and Tourism Corporation [IRCTC]](/images/business/48-48/128080/indian-railway-catering-and-tourism-corporation-irctc.png){kind=small}
Indian Railway Catering and Tourism Corporation [IRCTC]
35 reviews
FlyDealFare / TTL Holidays
1 review
Jacada Travel
7 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!