Master Movers reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Master Movers
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PERSONAL PROPERTY DAMAGE
Master Movers was hired to move our furniture and personal belonging from West Harrison, Indiana to Summerville, SC. A sales person visited our home to assess the size of the move, a quote was provided. We placed a down payment for the move. They sent a truck that moved only half of our belongings and then they wanted over $2, 500.00 to move the remaining furniture. They agreed to deliver the furniture within seven days after being notified of a delivery address. They held our furniture hostage and did not deliver it as they said. When the furniture was finally delivered in December 2008, every piece of furniture we owned was damaged, with chips, scratches, marrings, etc.. Our insurance company paid out over $10, 000.00 to repair the damage to our furniture, china and personal property. A move that should have cost only $6, 000.00 cost over $18, 000 to repair and replace borken belongings and damaged furniture. We also hired another moving company to move the second half of our furniture. Take pictures of all your furniture before they arrive to your home and have a camera ready to take photographs as they unpack your belongings. Insist that Master Movers provide weight ticket of the truck empty and loaded full with your belongings if you choose to use them.
We took this company to small claims court and won the case in Dearborn County, Indiana. The judge ruled in our favor, he agreed that the damage done to our belongings was excessive. As of today, 4/22/09, we have not collected a dime from Master Movers, we will keep trying to collect on the judgement. Mr. Moshe's wife is an attorney.
Do yourself a big favor, use a large reputable company. Master Movers will be your worst nightmare if you choose to use them. We learned a lot about rogue companies like Master Movers. Don't trust this company to take care of your personal belongings because they won't!
personal properties and personal items with held
I hired the company Master Movers to move my furnture.
My understanding of the contract was the max of $500.
Once all of my furniture was loaded on the truch I was informed that the total cost was $2200.
I did not have that type of monies.
Since the scam master movers has attempted to give me a discount and pay $850 to get the rest of my furniture.
I paid the $500 on the contract we had because that's all I could afford, so coming up with an additional $850 is completely
out of the question.
I did not have that kind of money and to date I do not have that kind of money.
Just wanted to tell my story because my name is Coretta Owaga and I lost all of my personal things ie: furniture, clothing, cooking supplies and even my food.
I even attempted to take Master Movers which I now refer to them as Master Robbers to court but to no avail no justice.
They did not even show up for court.
I learned to sleep on the floor and do with out.
Moral of my story make sure you comprehend any contract.
Coretta Owaga is my name and I matter.
[protected]
[protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Same here. They gave us a "not to exceed" quote and the right before they were ready to unload (at midnight! did I mention they're fast too?) they told us we owed $400 more and they wouldn't unload until they got it. We actually had to have the police come over and show them the paperwork before they would unload.
We also filed a suit against them in small claims for damages to our things. We won (by default because they didn't show up) but cannot collect the settlement.
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