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The good, the bad, and the ugly - discover what customers are saying about Imperial Visas

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11:12 am EDT
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Imperial Visas Imperial Visas complaints

IMPERIAL VISAS ARE A VERY DUBIOUS COMPANY.

they told me on the phone i was elligible for something i was not elligible. THEY MADE FALSE PROMISES OF SUCESS BEFORE THEY EVEN CHECKED MY DOCUMENTS AND ASKED FOR MY CREDIT CARD DETAILS.

i contacted the home office who told me I have been badly advised. they took my deposit over the phone, gave me a name of a case worker and every time i have tried to contact the case worker the phone rang out.

the case worker doesnt seem to exist anymore after you gave them the credit card details, they just dont asnwer the phone. They put you under a lot of pressure to give them your credit card details on the phone before they even asess your documents to see if you have any chance of getting a visa but after you gave them the credit card details you have problems contacting people in their office and they try to drag time as much as possible.

i have cancelled my card which i have used for the initial payment so they cannot use it again as I believe them to be very dubious by the way they operate.

they want you to pay a deposit before you even signed a contract with tHem and they want you to sign a contract with them even before you have assesed your documents and if after signing the contract they discover you dont have enough documents to support a visa application or you are not elligible for what they told you on the phone you are in order to sign a contract then they refuse to refund you and they want you to pay full fees for them telling you on the phone you are not elligible even though you have never been to their office or never submitted any documents.

beware of the sales agent who would say anything to get you to sign a contract and when it proves that what he told you is wrong and the case worker does not agree with what he told you after that you are supposed to pay full fees for the case worker telling you that the advice by the sales agent was wrong. it is completely unethical.

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843jus8n343
GB
Jul 22, 2013 7:44 am EDT

Never, ever in my life have I come across such an incompetent bunch of people, who are paid to provide 'professional and expert help' on matters of immigration. It is all lies and they are complete scammers who have absolutely NO IDEA how the UK Home Office/Border Agency works and certainly are no help what so ever in assisting one secure any sort of visa. The ONLY thing they were quick to do was to take my money! I ended up doing all the paper work myself as everything they (apparently) checked and sent off to be reviewed was rejected by the Home Office. Applying for a visa is a very stressful process and when I hired imperial Visas to help with my application for a Tier 2 sponsorship visa, they added to my stress level 10 fold. None of my phone calls were ever returned and I would have to call a number of times to get the most basic of questions answered. Every time I did eventually get through to some useless case worker, they said they would have to call the Home Office to find out the answer.

Here is a massive tip people reading this and thinking about employing an immigration company (esp this corrupt company):- all advice from the Home Office is free, so save yourself £2, 500 and just call them instead. They always answer the phone when you call, you can call as much as you want and you always receive the correct information.

Please, whatever you do, DO NOT USE this company - they will be no assistance at all in helping you get a visa.

V
V
VaibhavTanwar
Jul 19, 2013 12:27 pm EDT

I WAS SCAMMED BY THIS COMPANY

I WANTED TO BRING MY WIFE INTO THE UK AND THESE GUYS RIPPED ME OFF

I WAS CRYING DOWN THE PHONE AND THEY LAUGHED AT ME WHEN I ASKED FOR A REFUND

I CALLED THE POLICE BUT THEY TOLD ME IT WAS A CIVIL MATTER

IM NOW TAKING THEM TO COURT

STAY CLEAR OF THEM

YOU HAVE BEEN WARNED

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2:08 pm EDT
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Really bad company. I was charged 1500 for my fast track visa service and it got dissapproved. It was complete incompetence of imperial visas case worker. Ive complained to the governing body. dont waste your time. www.imperialvisas.com claim to be a good company but they cheated me out of my money. im writing this bad review so other people know why they...

Read full review of Imperial Visas and 40 comments

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