Dodd Camera reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Dodd Camera
Welcome to our customer reviews and complaints page for Dodd Camera. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Dodd Camera.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Dodd Camera's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Dodd Camera, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Dodd Camera. Your feedback is an important part of our community and will help others make informed decisions.
Lies and More Lies
Dropped a camera lens off at Dodds Cincinnati store for repair on 09-03-14. Called them three weeks later was told the lens was shipped to the manufactures repair center for an estimate to repair that it would be another week to get an estimate. Waited a week no call or e-mail. I called them several times on 10/01/14 before I was able to talk to a human was told it would be a few more days before they would get the estimate. In the mean time I e-mailed the manufacture direct and was told they had the lens and had sent an estimate a week ago... NEVER DO Business with Dodd Camera..
The complaint has been investigated and resolved to the customer’s satisfaction.
Unable to repair and poor communication
Do not try to have any printers repaired at Dodd's Camera. They will be unable to fix the printer. Dodd's miss quoted cost repair estimate and I had to turn around and return to the store to pay the remaining balance before I could recieve the repair estimate. They over estimated their ability to repair the printer. I would never have agreed to repair the printer for more than 1/2 of original and or new printer's cost. Dodd's sent the printer to the original manufacturer for additional repairs without my consent and notification of the additional repair cost before sending. I am now spending 3/4 of the original monetary value of the product for the repair cost. I would never have agreed to that if told in the beginning. Dodd's has poor customer communication and service.
The complaint has been investigated and resolved to the customer’s satisfaction.
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