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Rakbank / The National Bank of Ras Al Khaimah

Rakbank / The National Bank of Ras Al Khaimah review: Rak bank credit card

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10:32 am EST
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Hi Im mistakenly take rak bank credit card before 6 month. Bcoz of job changing and medical issue I can't pay my due for last 2 month. And I lose my job also. But customer care person keep calling me and telling me to pay today. When I can't pay for 1 st month I clearly told them I need some time to pay bcoz im in my home country for medical issue. They keep sending emails they will take actions against me. I told them to pay by 2 weeks later. They are keeping telling me to pay. I told them I don't even have single aed how can I pay today. They said ask your friends or get from anyone but pay today. I'm responding to calls and replying emails. Bcoz of them only I left my lost job.they came for visit and I faced so many problems. I'm really depressed bcoz of these. I told them to convert my due to emi. They said pay the whole amount then only interest will stop. You have to pay. They don't understand my situation. They only tell me pay pay pay ..all I'm asking is time only. For sure I will pay. But that persons keep calling me. I'm mentally tired of this. I don't know what to do. My number is +971 [protected]. Anyone please guide me how to rejister a complaint.

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Rakbank / The National Bank of Ras Al Khaimah customer support contacts
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P.O. Box 5300, RAK Operations Centre, Emirates Road, Ras al-Khaimah, AE

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Dear Ms. Ramya,

Thank you for your email.

Your concerns are logged under complaint reference SR5620464 and one of our representatives will contact you within 1 working day between 8 AM to 5 PM Monday to Thursday & 8 AM to 2 PM on Friday.
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This complaint has been resolved automatically due to user's inactivity.

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