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PurCo Fleet Services

PurCo Fleet Services review: Rental damage

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1:17 pm EDT
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I went to Performance Chrysler Jeep Dodge Ram Georgesville in Columbus Ohio for warranty work on my truck and they dropped me off at Hertz for a rental, covered by the warranty. I picked up the rental at noon on 7-5-23 and returned the rental to the dealership at 7-7-23 at 5PM when I picked up my truck, and handed the keys and possession of the rental to the dealership, as instructed. I had a heated argument with the dealership service department because my truck was not fixed, and the warranty was denied. I left and many weeks later got a bill from PurCo claiming that the rental vehicle was damaged by sugar in the gas tank. They want $3569.69 from me and claim the loss occurred on 7-10-23, at which time I was no longer in possession of the rental, the dealership was. I have proof the rental was running fine an undamaged at the time I left it because I took pictures of everything before and after. The rental is running fine here as you can see, just before I turned it off and handed the keys over to the dealership. They claim that I am responsible for all damages until their inspection, even when I am no longer in possession of the rental. I told them I will see them in court. I guess we will see what happens, but reading other reviews here I can see where this is going.

Desired outcome: I want written notice that this matter is settled and I am not liable.

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