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Pulte Homes Customer Care Service

PulteGroup, Inc.

3350 Peachtree Road, NE
Atlanta
Georgia
United States - 30326

Customer Support Phone Numbers

Phone:
+1 800 777 8583 0 2
 
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Pulte Homes Complaints & Reviews

DiVOSTA / Pulte Homes - Florida, Venice / Manned and unmanned security gate issues at IslandWalk at the West Villages

Ch
Chip Johnston on Apr 5, 2016
The entrance is somewhat impressive with a gate house manned 24 hours, and two sets of gates to give the impression of serious resident security considerations presented to potential home buyers at IslandWalk at the West Villages, in Venice - North Port, Florida, built by Pulte Home...

Pulte Homes / Poor Roof and Poor Service and PR

Hj
H. Janet Ward on Mar 9, 2016
I have called and email Pulty Warranty at least seven times. I purchased my home in 2011 and Pulte refuses to correct the cracked barrel tiles. I was told at signing that barrel tiles 5 years are warranted for five years. I lived in South FL in a barrel tile roof which was warranted for ten...

Pulte Homes / Poor quality /bad quality service

Ma
Marcio Quiles on Jan 30, 2016
I bought a new house with Pulte homes in July 2016, during home inspection, I found issues on hard wood floor, and the contrusction manager said that this would be fixed 2 months later (september 2015), but several inspections has been made, nothing, no fix performed and the quality...

Pulte Homes - Michigan, Bloomfield Hills / Flooring Upgrades

Re
Reviewer36721 on Jan 17, 2016
We purchased a Pulte home in August. We upgraded most of the flooring in the house to engineered hardwood costing over $20, 000 in a house costing over $500, 000. During our walk thru, we were give a bright orange handout indicating they were not responsible for damage such as scratche...

Pulte Homes - Virginia, Ashburn / Poor Service & Customer Support

Re
Reviewer96827 on Nov 13, 2015
I was contacted on November-02-2015 by the Pulte Site Superintendent Potomac Green Del Webb Community in Ashburn VA. they would require entry into my Condo unit to retrofit the exterior condensate drain pipe with heat trace so that it does not freeze during the winter. As part of thi...

PulteGroup - Florida, Fort Myers / Home Consruction No Insulation!

Di
Diana & Alan on Nov 3, 2015
Even though we paid for it, we have discovered that there is NO insulation in this Ft Myers FL Centex home. We couldn't figure out what made our electrical bill so high (over $200 per month) while neighbors had no such issues. when we had bathrooms, kitchen remodeled we discovered...

Pulte Homes - Arizona, Surprise / Wont fix stucco falling off. Home under warranty

Bu
Buck Familyman on Jul 3, 2015
Home is under warranty. Stucco has been falling off for years. Pulte wont do anything. I put up information (freedom of speech) signs right next to their signs. Pulte took them and threw in dumpster. Not their land, not their property. Called police. Police gave signs back but would not...

Pulte Homes - Nevada, Las Vegas / Wrong size air conditioner

Sa
Sarah Hatfield on Jun 28, 2015
The motor and compressor went out on my A/C unit after only six years on 19 June 2015. So I called the repair guys (Cool Air Now) and they fixed it. Then on 27 June 2015, the A/C went out again and they couldn't fix it. Then the service manager came out on 28 June 2015 and told me...

Pulte Homes / French doors wood rottening

El
ELLA PORTER on May 12, 2015
We purchased a pulte home in 2006 we have had several problems. The air conditioning did not work; we had to have it repaired; now we found out that the french doors leading to the deck the wood that holds them together is rottening; the deck is a joke the wood is cracking and not safe to...

Pulte Homes - Maryland, Brookeville / Home Humidifier

Dc
dchaput on Feb 24, 2015
So this was a bit shocking. We had an Aprilaire humidifier as part of our original home construction (unfortunately 19 years ago...). Last night I was looking at it because our humidity level in the house was REALLY bad. After investigating, I discovered that first they had installed in...

Pulte Mortgage / Incompetent Company and Loan Consultant

Sh
Sharon C. Baltimore on Feb 22, 2015
I signed a contract with Pulte Mortgage in July 2014 and January 2015 I was told I did not qualify for a loan. All that time wasted and my life put on hold I could have purchase a home else where. I was told my income status changed which it did, but it took them six months to figure that...

Pulte Homes / Air conditioning line set

Ha
harperlm99 on Aug 16, 2014
I purchased my condo in June of 2013. I started having issue with the heating and air conditioning during the winter months. I had three service companies come out and the last one found several leaks. We opened up the garage wall and found the copper tubing in the line set to have...

Pulte Homes - North Carolina, Charlotte / Incorrect window installation

Pu
PulteinNC on Apr 16, 2014
I purchased this Pulte house and about 1 month after the purchase, water ran into the living room from the windows. I had a Pulte warranty worker look at the issue and he said the windows were not installed properly. The header is getting water in it and now the siding has to be taken off...

Pulte Homes / Poor Service & Public Relations

No
Northwestfred on Jan 3, 2014
We are near 70 years old and live in Oregon. On September 10th, my wife and I signed a contract to have a house built in Britton Falls, Indiana to be close to family. The house was to be started at the end of December. Included with the contract were 10 requests for what Pulte calls "Non...

Pulte Homes / Poor Service & Public Relations

No
Northwestfred on Jan 3, 2014
We are near 70 years old and live in Oregon. On September 10th, my wife and I signed a contract to have a house built in Britton Falls, Indiana to be close to family. The house was to be started at the end of December. Included with the contract were 10 requests for what Pulte calls "Non...

Centex Pulte - Texas, Leander / My home

Je
Jesse T on Jun 19, 2013
I bought a Centex (Pulte) home approximately 3 years ago, brand new. Since then a wide variety of problems have occurred, Mostly small problems, some of which they have sent someone out to correct as I am still within the warranty period of my new home. Well the fence has been a problem...

Pulte Homes - Arizona, Phoenix / Under mount sink failure

To
Tom162 on Mar 20, 2013
Our Pulte Homes under mount kitchen sink fell off, literally. The cause of the failure was two fold. 1) Defective Design - The Pulte under-mount sink was installed with adhesive only around the perimeter. Best practices dictate that mechanical fastening should also be used in addition to...

Pulte Homes - Texas, Katy / Bad construction and service

Al
Allen W on Dec 17, 2012
I bought a Pulte home 5 months ago and found that dryer vent was plugged. The cover was not fully opened and plugged within 5 months. I submitted service ticket and nobody shows up. I had to pay a company to fit it. Then Pulte called back saying it is a maintenance issue and was not...

Del Webb / Pulte Homes - Florida, Jacksonville / HOME SETTLEMENT

Ma
MAUREEN WEISBACK on Oct 18, 2012
JUNE 2012 I PUT $10.000 AS A DEPOSIT ON A CARRIAGE HOME WITH THE EXPETATION THAT IT WOULD PROBABLY BE READY IN JAN. 2013. MY CONTRACT STATES THE FIRST QUARTER OF 2013 WHICH I FIGURE WOULD BE APRIL 2013. I CAN DEAL WITH THAT BUT AS OF NOW THE FOURTH UNIT HAS NOT BEEN SOLD AND THEY DO NOT...

Pulte Homes - Pennsylvania, Chester Springs / Poor Counter top installation and Faulty Foyer WIndow

Kj
Kjsnbrd on Jul 31, 2012
Our granite counter top is literally becoming detached from the base. This is a HUGE safety issue, and clearly is caused by poor installation. Pulte refuses to fix this issue, and directed us to a billable vendor. I have never experienced such poor workmanship within a home. I would never...

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