Pocket FM’s earns a 2.1-star rating from 77 reviews, showing that the majority of listeners are somewhat dissatisfied with audio content.
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Still needs work
So I previously comment saying that some of the stories that I read had disappeared without anyone telling us what happen. Well today while I was looking I found one of the stories that I was missing after weeks of not seeing it on the app. And it’s not like I didn’t search for it because I remember the name but I search for it but never popped up during the time it was gone. I’m still missing another story which was love you superstar in the English version. I would like to see that come back so that I can finish it at least even if it’s an incomplete story. Update July 29: OK so it’s been a whole year now and the app has indeed improved a lot more after my initial comment when I first started using this app. First off they fixed one of my problems that I had which was some of our stories disappearing without an explanation. They have fixed this problem. Another thing that they have fixed was the subscription option to be able to listen to all of our stories without ads and without having to wait and it not actually working for some of us. Now it’s a coin base subscription where you just pay for how many chapters you wanna read for which ever book you choose, which I’m actually glad for because it’s much cheaper and we have actual get payment options which is even better. The only reason why I’m not giving it a full five stars is because there’s still a few thing that they still need to fix which is either editing or finishing off stories that have been on hiatus for way too long. There are some stories that have chapters that have been repeated with chapters we’ve already read that has not been fixed. Another major one is that a lot of us prefer to have one narrator for the whole story instead of you guys not telling us ahead of time that you’re changing narrators. As well as gaps or like information that we didn’t know of being missing in the story that we need more of a context on. But I see they are taking our advice and I’ve seen that one of the stories that I’ve read which is the “The lost Princess”now called “The forgotten princess” is being Re-released and it has a different narrator which was one of the main complaints about that story. My comment for this is that I hope that they finish the story because it is also a story that never got a proper ending. So keep up the good work
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About Pocket FM
One of the key features of Pocket FM is its extensive library of audio content. The platform offers a diverse range of audio content, including audiobooks, podcasts, news, and music. Users can easily browse through the content library and find something that interests them, whether it's a new audiobook to listen to on their commute or a podcast to enjoy during their workout.
In addition to its extensive content library, Pocket FM also offers a range of features that enhance the user experience. For example, the platform offers personalized recommendations based on a user's listening history, making it easy for users to discover new content that they are likely to enjoy. The platform also allows users to create playlists and download content for offline listening, making it easy to enjoy their favorite audio content on the go.
Another key feature of Pocket FM is its user-friendly interface. The platform is designed to be intuitive and easy to use, with a clean and simple layout that makes it easy to navigate and find the content you're looking for. The platform also offers a range of customization options, allowing users to adjust the playback speed, set sleep timers, and more.
Overall, Pocket FM is a top-notch audio entertainment platform that offers a wide range of high-quality content and user-friendly features. Whether you're looking for a new audiobook to listen to or a podcast to enjoy during your commute, Pocket FM has something for everyone.
Overview of Pocket FM complaint handling
Most discussed complaints
Coin issue 30 (opinions to this review) Not receiving daily free episodes 2 (opinions to this review) Novel 2 (opinions to this review) Love the app, but unhappy with it’s current update 2 (opinions to this review) Ridiculous prices 2 (opinions to this review)Recent comments about Pocket FM company
Episodes are not releasing when it says "Free Tomorrow"Our Commitment
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I've never paid so much for a story in my life! Can we sue? This is a rip off and a scam. I've purchased coins and looked up and I'm magically out of coins. There's no way this is on the up and up. Let's take legal action.
It is a great pleasure for me to listen today it was a great story to teach us using our thought clear rather than using power but I will give a five star to it if can support 5 free episodes a day. Thank you very much really love ❤️ to hear more.
Well pocket fm has really become greedy. Took away the free videos to watch and earn coins. Even the surveys are gone. If I had known that I would have to spend hundreds of dollars to listen to a book then I never would have started. I sent a message to customer service 2 days ago and counting and they never responded. So pathetic
Way too many Ads, too expensive to purchase coins. To put it, if you are listening heavily, it will cost you more than Netflix, Spotify, deezer, disney+ combine.
I've spent over $200 in this app its not about the money but to lock a book I'm in the middle of for 3 months unless I pay for it then to glitch and double charge me is very disappointing I wish I can finish this book so I can delete this app and never look back I'm ready to buy and finish reading from another site
Love the book I'm listening to. I bought coins to listen to the episode I was on and it took me back 50 episodes and would not allow me to go forward instead used up all my coins. Not enough free episodes and coins are not cheap.
i just spend 50$ and after 5 days no more coins on my account, i listen a lot.
price is way to high.