NovaKid’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of parents and students are dissatisfied with educational experience.
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Customer service unreachable and undue fees
It happened 5 days ago, they all of a sudden changed teacher and I could have accepted this, but at a wrong timing, say, I booked the teacher at 1.30 they gave me a substitute teacher at 10.30, when my kid was at school and they made this change less than 5 hours before the lesson, so I couldn't even change it without losing my money. I wanted to complain about this, but since then they are unreachable! They just have this stupid bot with this useless replies.
Very unprofessional, I will use this service no more!
I also have a video in which I explain the situation to the substitute teacher, who probably doesn't care or cannot care about the problem.
Desired outcome: I want the money of the lost lesson (because of them) back.
Is NovaKid Legit?
NovaKid earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Novakidschool.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Novakidschool.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Novakidschool.com you are considering visiting, which is associated with NovaKid, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for NovaKid have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
NovaKid website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Overview of NovaKid complaint handling
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NovaKid Contacts
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NovaKid phone numbers+1 (484) 473-1060+1 (484) 473-1060Click up if you have successfully reached NovaKid by calling +1 (484) 473-1060 phone number 5 5 users reported that they have successfully reached NovaKid by calling +1 (484) 473-1060 phone number Click down if you have unsuccessfully reached NovaKid by calling +1 (484) 473-1060 phone number 1 1 users reported that they have UNsuccessfully reached NovaKid by calling +1 (484) 473-1060 phone number
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NovaKid emailscontactmena@novakidschool.com98%Confidence score: 98%Supportpodpora@novakidschool.com98%Confidence score: 98%support@novakidschool.com97%Confidence score: 97%Supportpartners@novakidschool.com96%Confidence score: 96%new@novakidschool.com95%Confidence score: 95%
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NovaKid social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025 - View all NovaKid contacts
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