On April 16, 2020, I ordered 3 wigs from Vova Hair (aka Nickhairs.com) - Order Number LUC-11505. The wigs I purchased were supposed to be short, bob wigs and 100% human hair. What I received were 2 long pageboy wigs and another short. None of the 3 were close to what I ordered and were definitely not human hair. I contacted the seller at the email provided - [protected]@lovoking.com - and got no response. I also contacted PayPal, who contacted the seller. The seller then sent me an email asking for detailed order information and what method of resolution I would like, which I sent. PayPal then notified me that they would do nothing because I did receive a package (even though it was not what I ordered). I have heard nothing from the seller since.