CB Nail Care Nail Palace Hard selling & force to sign a package

Nail Palace review: Hard selling & force to sign a package 3

ItsfromRiz of singapore, SG

Sep 21, 2023 10:06 pm EDT

Verified customer

Review updated: Oct 13, 2023

Featured review

I am so regret that I went to nail palace.

At first saw their advertising of the sole renewal just to give a try.

Then it started. They take photos of my sole saying this and that.

From the sole to the toenail then to the fingernails.

Promoting if I take this and that got additional discount.

I try to avoid but they keep insisting. Telling me got got credit card installment.

So I sign the first package cost around 3k. Then the second trip appointment again forcing to join package. Not 1 staff talking, around 3 staff surround forcing to sign a package. No choice I just sign with regret. Total of 2 packages. Using Atome, shopback, CC installment. I told them I don't want to join any package.

And now u know what everytime came they keep promoting, and even u dont sign their 6 mth package they will still tell something that make sure we take out our money. Majority or all their staff is not from Spore.

I know its our choice our money, but the pressure from the staffs that makes us uneasy. And they know how to pick customers. This is what I saw when I go there. If the Indians ladies, doing the manicure, they did not promote.

It haunted me and stressful whenever I go Nail Palace. Its not a relax place to be. Now I have to deal my wasted installment a total 6k++ and additional all the stupid adds on. Even my package going to finish but still I on my CC installment. I do not want to recommend Nail Palace to anyone.

Desired outcome: Please do not force and pressure to sign package. If customer said NO means they don't need. Let the customer decide if they want to continue.

Nail Palace - nail services/beauty salon 23

Resolved

Replied

Nail Palace - Lost my job... 2

Nail Palace - Charged me for $3k plus 2

Resolved

Replied

Nail Palace - Fungal treatment

Resolved

Replied

Nail Palace - Hard selling and annoying

Resolved

Replied

Nail Palace - Insanely Overpriced Dermal Fungus Treatment! 3

Resolved

Replied

Nail Palace - Service and product

Resolved

Replied

Nail Palace - Felt dishonest and cheated

Resolved

Replied

Nail Palace - Callus removal 1

Replied

Nail Palace - hard selling 1

Resolved

Replied

View all Nail Palace reviews and complaints

Previous review Next review

3 comments

Add a comment

Audrey Tan

, SG

1 complaint

2 comments

Audrey Tan of SG

Oct 13, 2023 1:41 pm EDT

Verified customer

Apologies does not help...you need to take actions to resolve the matter...

Please give me a full refund of the entire package amt that I was made to pay for.

Till today 13th Oct 2023, your company is not willing to refund me my money.

Helpful? 0 0

Audrey Tan

, SG

1 complaint

2 comments

Audrey Tan of SG

Sep 26, 2023 7:55 am EDT

Verified customer

Totally agree...the exact some thing happen to me!

They refused to refund me my package amt of $10K

Really is a scam...

Helpful? 1 0

Nail Palace CS

SINGAPORE, US

9 comments

Nail Palace CS of SINGAPORE, US

Sep 21, 2023 10:36 pm EDT

Verified customer

Hi

Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At Nail Palace, we strive to provide the best experience we can for our customers.

Please feel free to reach out to cs.nailpalace@gmail.com with any further comments, concerns or suggestions you have so that we can make your experience a better one.

We would love to make things right if you could give us another chance.

Best Wishes

Nail Palace Team

Helpful? 0 1

Nail Palace Contacts

Nail Palace phone numbers

+65 62 862 831
+65 62 862 831

Click up if you have successfully reached Nail Palace by calling +65 62 862 831 phone number 3 3 users reported that they have successfully reached Nail Palace by calling +65 62 862 831 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 62 862 831 phone number 7 7 users reported that they have UNsuccessfully reached Nail Palace by calling +65 62 862 831 phone number

Customer Service

+65 65 552 526
+65 65 552 526

Click up if you have successfully reached Nail Palace by calling +65 65 552 526 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 65 552 526 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 65 552 526 phone number 2 2 users reported that they have UNsuccessfully reached Nail Palace by calling +65 65 552 526 phone number

Ang Mo Kio

+65 63 975 901
+65 63 975 901

Click up if you have successfully reached Nail Palace by calling +65 63 975 901 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 63 975 901 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 63 975 901 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 63 975 901 phone number

100%
Confidence score

Bishan

+65 67 947 953
+65 67 947 953

Click up if you have successfully reached Nail Palace by calling +65 67 947 953 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 67 947 953 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 67 947 953 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 67 947 953 phone number

100%
Confidence score

Boon Lay

+65 66 340 018
+65 66 340 018

Click up if you have successfully reached Nail Palace by calling +65 66 340 018 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 66 340 018 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 66 340 018 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 66 340 018 phone number

100%
Confidence score

Bugis

+65 64 681 913
+65 64 681 913

Click up if you have successfully reached Nail Palace by calling +65 64 681 913 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 64 681 913 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 64 681 913 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 64 681 913 phone number

100%
Confidence score

Bukit Panjang

+65 67 655 779
+65 67 655 779

Click up if you have successfully reached Nail Palace by calling +65 67 655 779 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 67 655 779 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 67 655 779 phone number 1 1 users reported that they have UNsuccessfully reached Nail Palace by calling +65 67 655 779 phone number

Lot One

+65 64 650 188
+65 64 650 188

Click up if you have successfully reached Nail Palace by calling +65 64 650 188 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 64 650 188 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 64 650 188 phone number 1 1 users reported that they have UNsuccessfully reached Nail Palace by calling +65 64 650 188 phone number

Choa Chu Kang

+65 67 794 219
+65 67 794 219

Click up if you have successfully reached Nail Palace by calling +65 67 794 219 phone number 2 2 users reported that they have successfully reached Nail Palace by calling +65 67 794 219 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 67 794 219 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 67 794 219 phone number

100%
Confidence score

Clementi

+65 63 852 686
+65 63 852 686

Click up if you have successfully reached Nail Palace by calling +65 63 852 686 phone number 3 3 users reported that they have successfully reached Nail Palace by calling +65 63 852 686 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 63 852 686 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 63 852 686 phone number

100%
Confidence score

Hougang

+65 65 842 035
+65 65 842 035

Click up if you have successfully reached Nail Palace by calling +65 65 842 035 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 65 842 035 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 65 842 035 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 65 842 035 phone number

100%
Confidence score

Pasir Ris

+65 64 813 969
+65 64 813 969

Click up if you have successfully reached Nail Palace by calling +65 64 813 969 phone number 2 2 users reported that they have successfully reached Nail Palace by calling +65 64 813 969 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 64 813 969 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 64 813 969 phone number

100%
Confidence score

Sembawang

+65 68 539 981
+65 68 539 981

Click up if you have successfully reached Nail Palace by calling +65 68 539 981 phone number 3 3 users reported that they have successfully reached Nail Palace by calling +65 68 539 981 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 68 539 981 phone number 1 1 users reported that they have UNsuccessfully reached Nail Palace by calling +65 68 539 981 phone number

50%
Confidence score

Serangoon

+65 67 897 672
+65 67 897 672

Click up if you have successfully reached Nail Palace by calling +65 67 897 672 phone number 2 2 users reported that they have successfully reached Nail Palace by calling +65 67 897 672 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 67 897 672 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 67 897 672 phone number

100%
Confidence score

Simei

+65 67 823 796
+65 67 823 796

Click up if you have successfully reached Nail Palace by calling +65 67 823 796 phone number 2 2 users reported that they have successfully reached Nail Palace by calling +65 67 823 796 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 67 823 796 phone number 2 2 users reported that they have UNsuccessfully reached Nail Palace by calling +65 67 823 796 phone number

Tampines

+65 62 235 046
+65 62 235 046

Click up if you have successfully reached Nail Palace by calling +65 62 235 046 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 62 235 046 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 62 235 046 phone number 1 1 users reported that they have UNsuccessfully reached Nail Palace by calling +65 62 235 046 phone number

Tanjong Pagar

+65 62 758 646
+65 62 758 646

Click up if you have successfully reached Nail Palace by calling +65 62 758 646 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 62 758 646 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 62 758 646 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 62 758 646 phone number

100%
Confidence score

Tiong Bahru

+65 67 628 780
+65 67 628 780

Click up if you have successfully reached Nail Palace by calling +65 67 628 780 phone number 2 2 users reported that they have successfully reached Nail Palace by calling +65 67 628 780 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 67 628 780 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 67 628 780 phone number

100%
Confidence score

Yew Tee

+65 65 551 886
+65 65 551 886

Click up if you have successfully reached Nail Palace by calling +65 65 551 886 phone number 1 1 users reported that they have successfully reached Nail Palace by calling +65 65 551 886 phone number Click down if you have unsuccessfully reached Nail Palace by calling +65 65 551 886 phone number 0 0 users reported that they have UNsuccessfully reached Nail Palace by calling +65 65 551 886 phone number

100%
Confidence score

Northpoint City

More phone numbers

Nail Palace emails

customerservice@nailpalace.com.sg

100%
Confidence score: 100%

Support

cso@nailpalace.com.sg

100%
Confidence score: 100%

Support

Nail Palace address

6286 2831, 85 Defu Lane 10, № 01-00, 539218, Singapore

Nail Palace social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 08, 2024