My Face Socks
reviews and complaints

Before placing my order, customer support went above and beyond to help me. Because of this, I placed my time sensitive order with them. According to their site and reps, typical processing time is 3-5 business days. I was told my order would be expedited and it would not take as long. It’s been 15 days and my order has not shipped. I no longer have need for the product as the event has passed. The company wants $50 to cancel the order because of their mistake and lack of following through. I wish I had gone with another company. I’ll can’t comment on the actual product as I’ve not received it. However, I strongly distrust this company.

au. I was really excited to order some custom socks with my face on them, but the experience has been a total letdown. The website claims that shipping time is 3-5 business days, but that's only if you pay extra for express shipping. If you opt for standard shipping, which is the default option, your order will take over a month to arrive because it's shipped from China.

I wish I had known this before I placed my order. I was under the impression that my socks would arrive within a week or so, but now I'm stuck waiting for over a month. To make matters worse, the website doesn't make it clear that standard shipping takes so long. You only find out after you've placed your order and received the confirmation email.

I tried to cancel my order once I realized my mistake, but it was too late. The order had already been processed and couldn't be modified or cancelled. This is a major flaw in their system, and it's something they should fix ASAP.

As for the quality of the socks, I can't say for sure since I haven't received them yet. But based on my experience so far, I'm not very optimistic. I've read some reviews online that say the socks are decent quality, but I'm not sure if they're worth the hassle of dealing with this company.

Overall, I would not recommend ordering from myfacesocks.com.au unless you're willing to pay extra for express shipping or you don't mind waiting over a month for your order to arrive. The website is misleading, the shipping times are unclear, and the cancellation policy is frustrating. Save yourself the trouble and find a different company to order custom socks from.

This product is the worst thing I've ever bought online! I got a bigger size, but they didn't even fit me (a grown man), let alone my 12-year-old daughter! The socks aren't even shaped like socks, and it's virtually impossible to put them on. When you try to put them on, they become so stretched out that they look like they've been dragged halfway around the block and look four years old! They're only printed in color on the outside, and trying to put them on stretches them out so much that the white color from the inside of the sock becomes visible!

I'd rather never wear socks again in my whole life than ever buy socks from this company! It was a total waste of money, time, and effort! The customer service skills are absolutely disgraceful, and I can only guess that I was dealing with people from a non-English speaking background. Their email correspondence was pathetic, to say the least!

I couldn't even get a refund or partial refund from PayPal because they sided with the seller. I wouldn't be surprised if PayPal actually owns this company as well. It's a shame that such a terrible product is being sold online, and I wouldn't recommend it to anyone.

This website is a total rip-off! They charge an arm and a leg for express postage and then have the nerve to ask for even more money after you've already paid. I shelled out a whopping $45.00 for express postage (for just one pair of socks mind you) and then they had the audacity to email me asking for an additional $29.00 or they would downgrade my delivery to "standard" which would take 15-25 BUSINESS days. Seriously, where in Australia does it take that long to mail a pair of socks to a domestic location? And all for a total of $74.00 just in delivery charges? Are they delivering it on a golden chariot or something?

I tried to reason with them and asked if they could just send it via Australia Post, but they didn't even bother to reply. I'm pretty sure this is either an overseas company pretending to be Australian or they're ordering the product from a third party overseas and then waiting for it to be shipped internationally before sending it from here. Either way, it's a total scam.

Oh, and don't even get me started on the "remote address" thing. They claimed that my address (which is in a suburb of Hobart, mind you - an actual capital city) was a remote location. What a load of rubbish!

Save your money and avoid this website like the plague.

I gotta say, I was pretty disappointed with my experience with My Face Socks. First off, let me just say that the website is pretty easy to navigate and ordering was a breeze. But that's where the good stuff ends.

So, the website claims that the products are made in the USA, but that's not actually the case. I found out the hard way when my order took over 30 days to arrive and was "stuck in customs" for most of that time. I mean, come on, if you're going to claim that your products are made in the USA, at least make sure they're actually made in the USA.

Anyway, after waiting for over a month and still not receiving my order, I decided to dispute the charge with PayPal. Let me tell you, that was no easy task. PayPal wants you to try to work it out with the seller first, but after 10 emails from the seller telling me to just wait longer, I was able to escalate the dispute to PayPal. It took another 3 weeks for PayPal to review everything, but I was eventually able to get a full refund.

It's now July 13th, 2022 and my order was placed on January 7th, 2022. And get this, the tracking number still says "in transit delay". I mean, seriously?

So, if you're thinking about ordering from My Face Socks, I would highly recommend using a payment method that offers buyer protection. And honestly, if you're looking for personalized socks or other items, I would suggest checking out Etsy. There are so many great sellers on there that can personalize just about anything you can think of.

Overall, I was pretty disappointed with my experience with My Face Socks. The website may be user-friendly, but the actual product and customer service left a lot to be desired.

I recently ordered some socks from MyFaceSocks as a farewell gift for my team when I switched jobs. I was really excited to receive them, but unfortunately, I was really disappointed with the final product.

Firstly, the socks were misprinted. They were supposed to have 10 heads on each sock, but there were only 5. This was a big letdown, as I was expecting a high-quality product that was as advertised.

To make matters worse, there were also some heads on the socks that were cone-headed, like they had been stretched in the printing process. This made the socks look ridiculous and unprofessional.

When I contacted customer service about the issue, they offered me a 10% refund because they "couldn't resell the socks." I was really disappointed with this response, as I felt like they were passing the buck to me and not taking responsibility for their mistake.

As a business owner myself, I know how important it is to deliver a product that is as advertised. MyFaceSocks is a company that is literally about printing faces on material items, so I was surprised that they were having issues like these and not taking credit for their mistake.

Overall, I wish I had read some reviews before ordering from MyFaceSocks. They seemed like a reputable company with all their publicity, but it goes to show that big names don't always mean great products.

I recently had an experience with My Face Socks and unfortunately, I would not recommend this business due to the lack of communication with customer service. I had ordered a custom face Hawaiian shirt with two images uploaded and a solid red background. However, my order was canceled due to the images not being able to be used. I then re-ordered the items with a different photo upload type and was refunded again without an email.

The customer service representatives, Jason, Amy, Vivian, and Elise, all replied back with different information which was quite confusing. Jason informed me that they were unable to make the shirt I ordered as a 100% customized shirt with the picture I uploaded. He then canceled and refunded me according to the situation. However, I was still unsure of what was wrong with the uploaded photos and asked for an example of what to upload the images as so it could properly go through. I also asked if they were able to use the images I attached in the email which were the same. Vivian then replied, apologizing that the order had been canceled and asked me to replace the order on the website. Elsie also apologized for the inconvenience and informed me that the refund had been sent back to my original account.

I then placed a new order, but unfortunately, it was refunded again due to image issues. I emailed customer service, asking for an answer to what was wrong with the uploaded photos and requested that they email me before refunding so I could resolve the problem. Vivian replied, apologizing that they had sent me an email but did not receive a reply. I then received another refund without any attempt to resolve the issues with me first. I was very upset with the customer service during this holiday season and will not be recommending this business in the future.

Overall, my experience with My Face Socks was disappointing due to the lack of communication and conflicting information from customer service representatives. I hope they can improve their communication and customer service in the future.

So, we decided to get creative and personalize some socks with My Face Socks - myfacesocks.com.au. We put in an order for three pairs and eagerly waited for them to arrive. However, much to our disappointment, only two pairs were delivered after a whopping 5 weeks of waiting (which seemed like forever!). My Face Socks clearly needs to work on their timing, as they promised a faster delivery time in their advertisements.

But wait, that's not all! When we sifted through the package, we noticed that the invoice showed all three socks as checked off, but one pair was missing! It was clear that Quality Control is not their strong suit. This blunder left us somewhat perplexed and wondering if we'll ever receive all three pairs.

We contacted their customer service, hoping for a simple solution. However, we found ourselves caught in an endless email exchange with a customer service rep who seemed to be getting more confused with every message. We were asked to send pictures of the socks we received, and then pictures of the socks we didn't receive. Each time we responded with the requested information, we had to wait for about a week for their response. This back-and-forth continued for some time, and we still haven't gotten our missing pair nor have they returned our money.

To add to our frustration, the rep known as "Vivian" asked us for yet another picture of the socks we'd already received. It seems like they're stuck in an endless loop and are unable to solve our problem! We hope that they will improve their customer service and order fulfillment in the future.

All in all, we were quite disappointed with our experience with My Face Socks. We had high hopes for some fun and personalized socks, but instead, we received a hassle-filled experience and only two out of three pairs of socks we ordered. We recommend that you approach this company with caution until they improve their delivery times and customer service.

So, I ordered a custom t-shirt from My Face Socks (myfacesocks.com.au). I was so excited to have a shirt with my own photo on it! I sent them an email asking them to please not crop the photo, because I wanted the whole thing to be on the shirt. They emailed me back and said it wouldn't be a problem. Cool, right? But when the shirt arrived in the mail, the photo had been cropped! I was so disappointed - why did they say they wouldn't crop it if they were just going to do it anyway?

So I contacted them and asked why they had done this. They apologized and offered me two choices: a 20% refund or a replacement shirt with the whole photo on it. I decided to go with the replacement, because honestly, 20% didn't seem like enough of a refund for something that was their mistake. But then I changed my mind and asked for a full refund, which I'm entitled to under Australian consumer laws. And do you know what they said? They said they couldn't give me a refund at all! What?! Why offer me a refund and then change your mind? This is dodgy as all get out.

The thing that really bothers me is that this company is based overseas, not in Australia. I don't ever expect to get my money back, but I can at least warn others about how shifty these people are. Don't make the same mistake I did - go with a reputable company that follows the law and respects their customers.

I gotta say, I was a bit hesitant about ordering from My Face Socks after reading some of the negative reviews on here. But hey, the heart wants what it wants, and I really wanted to surprise my friend with a personalized gift. So, I took the plunge and placed my order.

Now, I'll be honest. I did have a bit of an issue with the customer service. I tried to cancel my order shortly after placing it, but didn't hear back for almost a day. When I finally did hear back, they said they could only refund me 50% because my order was already in production. I was a bit skeptical, but I didn't want to lose out on half of my money, so I went ahead and let them continue with the production.

To make matters worse, the item shipped from China, so it took much longer to arrive than I had anticipated. I had ordered it as a Christmas gift but it didn't show up until January 15th - talk about a buzzkill.

But, I have to say, now that I have it in my hands, I'm pleasantly surprised. The quality of the blanket is actually pretty decent - I'd say a 4 out of 5. It's just a shame it didn't arrive on time, otherwise, it would've been perfect.

I guess the moral of the story is that sometimes things don't go according to plan, and that's not necessarily the fault of the company. Maybe I should've ordered earlier or paid closer attention to the shipping information. Either way, I'm happy with the end product and glad I didn't listen to all the negative reviews I read online.

I can't believe what a terrible experience I had with My Face Socks! I ordered a pair of socks for my friend's birthday on April 11th and her birthday was on April 28th. I still haven't received them! I even emailed them to ask about the delay and they said it was because of Covid 19 and that orders will be delayed a little. Then I sent another email in early May saying that I didn't need the socks as a present anymore and I wanted a refund. They told me that my package was in shipping and that it wasn't possible for a refund. It's now May 28th and I still haven't gotten my socks or a refund!

Their website says that my item was shipped and that it's still in Fremont California, but the USPS tracking number they gave me is not valid. What's going on? This is the worst experience I have ever had ordering something online. During the pandemic, I had many things shipped from China that arrived with a decent but manageable delay, but these socks are from California! It's absolutely inexcusable! I'm so angry that I would even categorize them as scammers. Horrendous!

I'm writing to share my experience with My Face Socks, a company that specializes in creating custom socks with your face on them. So, I ordered a pair of socks for my sweetheart's Valentine's Day present on February 5th and paid for VIP service. The website promised a quick turnaround time, so I was excited to get the gift quickly.

Unfortunately, things didn't go as smoothly as I hoped. On February 10th, I received an email informing me that production just started on my socks, which takes 7-9 days. Then, shipping will take another 5-8 days. I was frustrated with the delay and emailed them to express my concerns.

I got a response back immediately, but to be honest, it didn't address my concerns. It said that their logistics system would be upgraded from January 18th to February 17th, and NO orders would be shipped during this period. I was confused about what this had to do with my socks, and why I paid extra for VIP service if they weren't being shipped anytime soon.

The website pitch of "quick turnaround" seems misleading, especially as the company is struggling to keep up with production demands. I checked their Facebook page before making the purchase, but unfortunately, I missed all the bad reviews they've been receiving lately. I wish I had known about them earlier; I wouldn't do business with them again.

In conclusion, while the idea of having your face on your socks is fun, My Face Socks isn't a company I would recommend. The production and shipping time is long, customer service isn't helpful, and the product quality isn't worth the wait. Save yourself some hassle and choose a different company instead.

I cannot recommend My Face Socks to anyone. They have provided the worst shopping experience I have ever had. It's been weeks since I placed my order and I have yet to receive anything. To make matters worse, there has been no communication from the company regarding the status of my order - except for one generic email response I received after sending multiple emails.

I really wanted to give this company the benefit of the doubt and believed they were experiencing difficulties due to the current global situation. But, as time goes on, it seems that the company is downright fraudulent. Despite my attempts to reach out to them, I have been completely ignored. And, to add insult to injury, they have stolen $200 from me without delivering any goods.

If you are considering ordering from My Face Socks, I suggest you think twice. It isn't fair that anyone should be ripped off in such a despicable manner. I don't think I've ever felt so foolish for trusting a company like this. It's not an experience I would wish on anyone.

All in all, it's difficult to have faith in a company that behaves like this. If you're still considering buying from My Face Socks, I suggest that you reconsider. There are other companies out there that provide great service and won't waste your precious time and money.

Well, let me start by telling you about My Face Socks. I was really excited to order some personalized socks from them because they have a really cool website and a lot of positive reviews. However, when I received the shipping notification, I noticed that the products were coming from China, even though the website claimed they were "printed in the USA". So, I did a little research and found out that this is actually illegal according to the FTC laws. It turns out that their address is just a storage locker in NY, which seems to be a way for them to trick people into thinking they are from the US.

But that's not all! They also claim to have a Christmas delivery guarantee, but that's simply not true. Deliveries from China can take months, so it's just a way to get more business. I was really disappointed and frustrated when I found out about all this because I spent $100 on this company, and now I'm not even sure if my package will ever arrive.

To make matters worse, the reviews on their website are all positive, but that's because they are using Shopify and can approve or disapprove any reviews that get put up. You can't do that with Google reviews, which is probably why they are not listed on Google. I realized this when I saw that the reviews were back to back and all had similar dates.

I really wish I had known all this before I ordered from them. I have already reported them to the FTC using the number 1-800-ITS-FAKE, and I am planning to file a complaint with the BBB as well. My advice to you is to avoid this company and their fake reviews, and do your research before placing an order with a new company.

This is absolutely my worst online shopping experience ever! I am beyond disgusted with My Face Socks. I found the whole experience to be extremely frustrating and mentally draining. It was a gut-wrenching process that left me with a feeling of regret.

Firstly, it says that the socks are "Made in Australia" on the website. However, I was completely surprised to see that they are actually made in China when I received the shipping details. This was not what I had expected. I contacted someone through the chat and was informed that due to covid they have started making the socks in China. I only chose to buy from this website because it said that the socks were "Australian Made". This was such false advertising.

Once I got the socks, my disappointment continued. I am a size 6.5-7 women's size, and I ordered the men's socks according to the website's sizing chart. However, it turned out that my foot is apparently "two inches" too big for them! The socks stretched the moment I tried them on, which was very annoying. It was so frustrating that someone named Azahel kept sending me screenshots and links that were irrelevant. They did not listen to anything I said. Instead, they just kept defending themselves with incorrect information. They also sent me a different link to what I had ordered. I had to provide sufficient evidence each and every time, and it was such a tedious process. I was even contradicted by someone else in their customer service team.

The compensation they offered me was only a 20% refund. This was such an insult, especially after all the trouble, time, and money I had spent on the socks. I had spent over $100 and now I must go and source them elsewhere and repurchase, and I have to hope they arrive before my deadline

Overall, this has been a terrible experience. I am never going to buy from here again! I implore anyone who is thinking of purchasing from My Face Socks website to think twice. The product quality is terrible, and the customer service is even worse. It is such a scam!

This is my experience with My Face Socks, and it's not a good one. Let me tell you, I was really excited about the idea of having personalized socks, so I decided to give this website a try. However, things went downhill pretty quickly.

The first thing that caught my attention was that the company claimed to be Australian, but it turns out that it's based in China. I only realized this after I checked my bank statement and saw that there was an international transaction fee. That didn't sit well with me, to be honest.

Then, there was the issue of delivery. I ordered on December 11 and expected my package to arrive before Christmas, but I didn't hear anything until the 15th. When I asked about my order, I got a response that didn't actually answer my question. Plus, the email was full of spelling and grammar errors. That didn't inspire much confidence in their ability to provide quality products.

On December 22, I asked to cancel my order and get a full refund. I also lodged a transaction dispute with my bank to try and get my money back. Then, a day after I cancelled my order, I got an email saying that my package had been shipped. That was frustrating, to say the least.

To add insult to injury, I was told that I wasn't eligible for a refund because my package had been shipped. I had asked for a refund before it was shipped, but apparently, that didn't matter. I'm still waiting for my package now, 16 days after the initial order, and I don't have high hopes of ever receiving it.

Sara (if that's even her real name) offered me a $20AUD refund, but given that I spent $118, that's not nearly enough to make up for the time and money I've lost dealing with this company.

In conclusion, I wouldn't recommend My Face Socks to anyone. The false advertising, poor communication, and lack of customer service have made for a really unpleasant experience. Save yourself the trouble and order your personalized socks somewhere else.

I gotta say, don't even bother with My Face Socks. Like seriously, you're gonna regret wasting your time on them. I ordered a pair for my buddy's bday and it's already June 8, 2020, and still no sign of them. And let me tell you, I've emailed them a bunch, and all I get is the same old excuse that they're stuck in customs. Ugh, what a total waste of money.

So I finally get a response and it's from some chick named Mila. Like, thanks for your inquiry, but what good is that gonna do me? Mila apologizes and says they don't mean to give me crappy service, but I mean come on, that's exactly what they're doing. She says it's not their fault that everything's screwed up because of the Coronavirus, but seriously? It's been months, and they still can't get their act together? Apparently, they keep updating their shipping stuff every day, but I sure as heck ain't seein' any of that.

So Mila hits me with the same ol', "We're sorry, we're trying our best, blah, blah, blah." All I want is my money back, but they won't even do that. They keep saying that there's some force majeure involved, like what the heck does that even mean? Most of their orders are stuck, and they expect me to be patient? Yeah, right.

Next thing I know, I get another email from Mila, and she's still trying to explain the situation to me. But like, it's too late for that now, ya know? She says that the delivery for some of the orders will be delayed due to lower air freight capacity or whatever, but she swears that my order's on the way. Well, I don't even know what to believe anymore.

All in all, I wouldn't recommend My Face Socks to anyone. They just can't deliver on their promises, and it's a total letdown. Save your money and look for a better website to shop from.

So, we decided to get creative and personalize some socks with My Face Socks - myfacesocks.com.au. We put in an order for three pairs and eagerly waited for them to arrive. However, much to our disappointment, only two pairs were delivered after a whopping 5 weeks of waiting (which seemed like forever!). My Face Socks clearly needs to work on their timing, as they promised a faster delivery time in their advertisements.

But wait, that's not all! When we sifted through the package, we noticed that the invoice showed all three socks as checked off, but one pair was missing! It was clear that Quality Control is not their strong suit. This blunder left us somewhat perplexed and wondering if we'll ever receive all three pairs.

We contacted their customer service, hoping for a simple solution. However, we found ourselves caught in an endless email exchange with a customer service rep who seemed to be getting more confused with every message. We were asked to send pictures of the socks we received, and then pictures of the socks we didn't receive. Each time we responded with the requested information, we had to wait for about a week for their response. This back-and-forth continued for some time, and we still haven't gotten our missing pair nor have they returned our money.

To add to our frustration, the rep known as "Vivian" asked us for yet another picture of the socks we'd already received. It seems like they're stuck in an endless loop and are unable to solve our problem! We hope that they will improve their customer service and order fulfillment in the future.

All in all, we were quite disappointed with our experience with My Face Socks. We had high hopes for some fun and personalized socks, but instead, we received a hassle-filled experience and only two out of three pairs of socks we ordered. We recommend that you approach this company with caution until they improve their delivery times and customer service.

So, I ordered a custom t-shirt from My Face Socks (myfacesocks.com.au). I was so excited to have a shirt with my own photo on it! I sent them an email asking them to please not crop the photo, because I wanted the whole thing to be on the shirt. They emailed me back and said it wouldn't be a problem. Cool, right? But when the shirt arrived in the mail, the photo had been cropped! I was so disappointed - why did they say they wouldn't crop it if they were just going to do it anyway?

So I contacted them and asked why they had done this. They apologized and offered me two choices: a 20% refund or a replacement shirt with the whole photo on it. I decided to go with the replacement, because honestly, 20% didn't seem like enough of a refund for something that was their mistake. But then I changed my mind and asked for a full refund, which I'm entitled to under Australian consumer laws. And do you know what they said? They said they couldn't give me a refund at all! What?! Why offer me a refund and then change your mind? This is dodgy as all get out.

The thing that really bothers me is that this company is based overseas, not in Australia. I don't ever expect to get my money back, but I can at least warn others about how shifty these people are. Don't make the same mistake I did - go with a reputable company that follows the law and respects their customers.

I gotta say, I was a bit hesitant about ordering from My Face Socks after reading some of the negative reviews on here. But hey, the heart wants what it wants, and I really wanted to surprise my friend with a personalized gift. So, I took the plunge and placed my order.

Now, I'll be honest. I did have a bit of an issue with the customer service. I tried to cancel my order shortly after placing it, but didn't hear back for almost a day. When I finally did hear back, they said they could only refund me 50% because my order was already in production. I was a bit skeptical, but I didn't want to lose out on half of my money, so I went ahead and let them continue with the production.

To make matters worse, the item shipped from China, so it took much longer to arrive than I had anticipated. I had ordered it as a Christmas gift but it didn't show up until January 15th - talk about a buzzkill.

But, I have to say, now that I have it in my hands, I'm pleasantly surprised. The quality of the blanket is actually pretty decent - I'd say a 4 out of 5. It's just a shame it didn't arrive on time, otherwise, it would've been perfect.

I guess the moral of the story is that sometimes things don't go according to plan, and that's not necessarily the fault of the company. Maybe I should've ordered earlier or paid closer attention to the shipping information. Either way, I'm happy with the end product and glad I didn't listen to all the negative reviews I read online.

I can't believe what a terrible experience I had with My Face Socks! I ordered a pair of socks for my friend's birthday on April 11th and her birthday was on April 28th. I still haven't received them! I even emailed them to ask about the delay and they said it was because of Covid 19 and that orders will be delayed a little. Then I sent another email in early May saying that I didn't need the socks as a present anymore and I wanted a refund. They told me that my package was in shipping and that it wasn't possible for a refund. It's now May 28th and I still haven't gotten my socks or a refund!

Their website says that my item was shipped and that it's still in Fremont California, but the USPS tracking number they gave me is not valid. What's going on? This is the worst experience I have ever had ordering something online. During the pandemic, I had many things shipped from China that arrived with a decent but manageable delay, but these socks are from California! It's absolutely inexcusable! I'm so angry that I would even categorize them as scammers. Horrendous!

I just want to share my experience with this company called My Face Socks (myfacesocks.com.au). To start, I suggest you go to a different company, not like this so-called scammer of a company. I found out that this site is a CHINESE KNOCKOFF of the original that is facesocks.com, and this alone made me skeptical.

Despite my initial doubts, I placed an order, thinking I would give this company a chance. Unfortunately, it's been a terrible experience. First of all, they did not send me a proof, which was apparently an option. I requested one three times via email, but I received none.

When my order arrived, I hated it. The product is cheap and awful, and you can't even wear it comfortably. I ordered a pair of black socks, but to my surprise, what I got was just white with black ink on them. Imagine putting them on, and you can see the white fabric showing. That was enough to turn me off from ever considering buying from this site again.

I immediately requested a refund via email but got the same copy and paste response three times. It made me wonder if they could read or speak English, so I decided to try and send one in Chinese. But still, I received the same response.

This company is not worth your time or money. I didn't even bother taking a photo because I threw the socks away right after. Just check the other reviews to make sure you'll not have the same experience as me.

This company is not worth your time or money. I foolishly ignored all the other negative reviews and ended up extremely frustrated with my experience. The website promised that my order would arrive in time for Christmas, but it didn't. When my order finally arrived, it was incorrect and poorly made. The blanket I ordered was meant to be plain, but instead, it had "no text" printed on it twice. It's unbelievable that they won't correct their mistake or refund my money.

It is clear that the company is not based in Australia or NJ as they claim, but rather, they must be from China. They are not honest with their customers and will only cause you misery. I strongly advise you to save yourself the stress and avoid this scam company entirely.

Lesson learned, I will never make the mistake of ordering from them again. Trust me, they are not worth it.

Yo, I gotta say kids, I'm pretty peeved about My Face Socks (myfacesocks.com.au). I decided to be the best husband ever and get my wifey a custom blanket for our anniversary (May 28th) on April 22nd. I thought that gave them more than enough time to put it together and ship it out. Boy, was I wrong!

On April 29th they hit me with a shipping notification saying it was on its way from Cali (woohoo!), but that's where the updates ended. As of June 21st, still no blanket, no response, and no love from My Face Socks.

Now, I don't want to say anything too harsh, but it seems like they're dodging my refund questions and just giving me the run around. I've been asking for my dang money back for 3 WEEKS and it's like they can't even hear me. They keep telling me they're "waiting for a reply from the shipping company" and "will contact me within a few days when they hear back from them." Like, what's the deal?

Thankfully, I paid through PayPal and they're helping me sort it out since I filed a case with them. It's almost been 30 days and My Face Socks still hasn't responded to PayPal, so I'm pretty sure I'm getting my greenbacks back.

Overall, I'm disappointed in the lack of communication and professionalism. I get that things happen, but when you're in business you gotta communicate and make things right. My Face Socks ain't gettin' no thumbs up from this hombre.

So, I decided to give My Face Socks a try and ordered myself a pair of printed socks in the classic black color. My initial reaction was a bit of disappointment as soon as I felt the scratchy fabric. The quality of the sock was very poor, and it had no structure to it. It was just like a tube with no shape given to the heel or toes which made it uncomfortable to wear. The fabric was definitely not a natural fit and would bunch up at the toes. It was not a great feeling.

Adding to my despair, I noticed there were two white lines on the folded sides of the sock. Apparently, the fabric was printed flat which resulted in the black color not taking on the outer folds. That was a clear indication that the printing quality was quite poor. Also, the face print was so dark that it seemed obvious that there was no color correction or quality check.

Honestly, I was quite disappointed with the quality of the socks and didn't even feel like trying to have them reprinted since the fabric and printing process were so poor. Sad to say, they were supposed to be a gift for someone special, but I had to let go of that plan since I didn't want to gift such a low-quality product.

Okay, I gotta tell ya, my experience with MyFaceSocks was not good at all. I mean, like really bad. I was so excited to order some personalized socks for my friend's birthday, but it just turned out to be a huge mess. Can you believe that it took over a month for my order to even move from the same spot it was in when I first checked the tracking? A whole freakin' month! And the worst part? I tried to contact the company to get some information on what was going on with my order, but no one even bothered to respond to me. Like, come on guys, I know things are delayed right now, but a little communication would be nice!
When I finally asked for my money back, they only offered me 10%. Ten percent! Are you kidding me? What kind of customer service is that?! Honestly, I am not impressed with this company at all. They really need to work on taking care of their customers better.

I was using the My Face Socks website on the 6th of December to place my order. I saw a banner on there saying, "Christmas delivery guaranteed." I was getting excited as I was sure that I'd be able to receive my order in time for Christmas. However, as I was checking out, they posted a delivery window of 10 to 15 days. I was a bit confused as I wasn't sure if that meant from the order time or from the time that they had finished manufacturing.

Just to be sure, I decided to give their customer service a call. I was then told that they might not be able to deliver before Christmas. I was quite disappointed after hearing this because I was really hoping to give the gift during Christmas. It was then that I had sent an email to their customer service asking why they had guaranteed Christmas delivery when they weren't able to fulfill it. Sadly, all I got in reply was an explanation of why they couldn't guarantee the delivery, and there was no apology or compensation offered.

I wasn't impressed with their customer service as I expected a better response, but they didn't seem to care about the mistake on their part. If this is how they handle their customers, then I don't think that I want to do business with them again. However, the guarantee is still on their website, and I'm not sure how many innocent people will fall for it.

Overall, it's a shame that their customer service didn't show any remorse for the confusion they created, and it's even more disappointing that they didn't make any effort to correct the mistake. If I hadn't called to check, I would have been extremely disappointed that I couldn't give my gift during Christmas time, so beware of their delivery window!

Arrived on My Face Socks (myfacesocks.com.au) eager to place my order for Christmas gifts. I selected 3 pairs of socks and a blanket that I knew would bring joy and laughter to my loved ones. I made my purchase back in November and was told I would be receiving my items by December 12th. However, as the day approached, I checked my cameras and couldn't find any sign of the delivery.

I contacted their customer service team to inquire about the whereabouts of my order, but to my surprise they were not helpful at all. They gave me the runaround and said that they could not refund me the money. Frustrated, I asked if they could at least resend the same order again, but they refused.

I decided to contact Paypal to file a claim and luckily they were able to refund me my money. It was a bummer that I had to go through this experience and that I never received my items. If only I had read some reviews before making my purchase, I would have known that they are a scam.

It's a shame that they acted this way and I hope they improve their services in the future. It's important for companies to value their customers and provide them with quality products and satisfactory customer service. Therefore I advise to stay far away from My Face Socks (myfacesocks.com.au) and find a more trustworthy company to order from.

I had the worst experience with this company - My Face Socks. I wouldn't recommend this company to anyone! My experience was so bad that I would not even give them a single star. If you are thinking of spending your money here, think again! I ordered a pair of socks at the beginning of December last year as a Christmas gift for my friend. However, it arrived late and when it did arrive, I was disappointed to see that the image of one of the faces was cut off.

I immediately contacted their customer service for a refund, but I regret to say that their customer service was terrible. I have exchanged over 10 emails with this company's representative, but all they seemed to be doing was playing games with me. They refused to give me a refund, and even when I tried canceling the order before shipment, they shipped it anyway. Their response was that they couldn't issue a refund because it had already shipped!

Their first offer was to refund my money minus the shipping costs, which was not acceptable to me since it wasn't my fault that the product was damaged. After that, they apologized for the "inconvenience" and then offered to refund the shipping cost as "compensation". That was really weird to me because I had already paid for the product and shipping.

Recently, I have received no response from this company, even though they promised a refund. Supposedly, the supervisor rescinded the offer of a refund, which is unacceptable. In conclusion, I would suggest that you avoid this company and look for a better one. There are plenty of good companies out there that provide better service and quality products.

I ordered some socks from My Face Socks not too long ago and had a bit of an issue with my order. I ended up having to fork over 19.95 of my hard-earned dollars for shipping. I was a bit disappointed to learn that they said the printing process would take 1-3 business days while the delivery process would take 3-5 days after that.

As it turned out, I ended up having to shoot off an email to the company because my package was supposed to arrive in my hands already but I had not even received a single notification about it being shipped yet. It wasn't until after I sent my email to them that they actually sent me a notification saying that it had been shipped.

Naturally, I wasn't too pleased about the situation, especially since I had paid an extra $19.95 for faster shipping. I politely asked if they could refund me the shipping fee since they did not manage to deliver within the promised timeframe but all I got in return was some vague promise about how my "satisfaction is their priority".

Now, I have sent not one, not two, but three(!) emails trying to get a straight answer about whether or not they will refund me the shipping fee but I'm still not sure if I will ever see that money again. It's starting to look like I won't be seeing it again but fingers crossed.

Needless to say, I'm not all that thrilled with my experience with My Face Socks. If you are considering purchasing something from them, I suggest looking elsewhere.

I was really excited to order from My Face Socks (myfacesocks.com.au) on 12/7. I was hoping to get my Christmas delivery soon. And, guess what? They showed an estimate of 10 days for production and delivery. I was over the moon! But, to my dismay, after several days, my item was in limbo at USPS. So, I reached out to their customer service, only to find out that my product was being shipped directly from China! Wow, talk about taking forever.

Finally, on 12/27, after almost three weeks, I received my product. But, the quality is absolutely terrible! The socks don't even fit like socks. They are like sleeves that bunch up at the front of the ankle, making it uncomfortable to wear. There is also an awful chemical smell that makes me want to vomit. The fabric is bizarre, too! It stretches in a really unfortunate way that distorts the pictures of my kids' faces. After waiting so long, my kids' faces will end up in the garbage.

Moreover, when I tried to post a bad review on their site, it doesn't show up. Only the 4 and 5-star reviews are visible, which makes me doubt their credibility. It's really shady.

Overall, I would not recommend My Face Socks (myfacesocks.com.au). Their product quality is terrible, and it takes forever to receive. You're better off getting your custom socks elsewhere.