MonTransport
reviews and complaints

Last-minute cancellations. Other offers in the mail, 2 to 3 times more expensive. Hooliganism. Run away from this company, it will be the best way to make them change their behaviour. This one is unacceptable" "The driver eric cousantier has cancelled your booking no. **************, for a Taxi / VTC Transfer from Toulon to La Seyne-sur-Mer on 09/09/2023 at 23:45 (UTC+02:00)."

MonTransport was super helpful during our holidays. The customer support team did a great job handling our queries, even though we don't speak a word of French. They were patient and understanding, making sure we got the assistance we needed.

We were impressed with how easy it was to book our transportation through MonTransport. The website was user-friendly and straightforward, allowing us to quickly find and select the services we required. It saved us a lot of time and hassle, especially since we were unfamiliar with the local transportation options.

The drivers provided by MonTransport were professional and punctual. They arrived on time and were courteous throughout our journeys. It was a relief to know that we could rely on them to get us to our destinations safely and efficiently.

Despite the language barrier, the drivers made an effort to communicate with us and ensure we were comfortable. They were patient when we struggled to express ourselves and always had a friendly smile on their faces. It made us feel welcome and taken care of, even in a foreign country.

One thing that stood out to us was the wide range of transportation options available through MonTransport. Whether we needed a taxi, a private car, or a shuttle service, they had it all. This flexibility allowed us to choose the most convenient and cost-effective option for each leg of our journey.

Overall, we had a fantastic experience with MonTransport. Their customer support was exceptional, the booking process was straightforward, and the drivers were reliable and friendly. We highly recommend using MonTransport for all your transportation needs, especially if you're traveling to a country where you don't speak the language. They will make your journey stress-free and enjoyable.

This website, MonTransport (montransport.com), is really good for getting a price quote for a long taxi ride (like one that lasts for an hour). I got 8 quotes in just 20 minutes, which is pretty quick. It's easy to use and you can pay in advance, which is convenient.

I recently hired MonTransport (montransport.com) for a ride from Golfe Juan to Nice Airport, and I must say, I couldn't be more satisfied with their service. From the beginning till the end, everything was just great. The driver was super friendly, and the communication was top-notch. Plus, they were right on time, which was a big relief. I would definitely use their services again and highly recommend them to others.

I gotta say, I had a bit of a rough time with MonTransport.com. So here's the deal: my train got canceled because of this really unfortunate incident that sadly took the life of an SNCF agent. It was a real bummer, and I had to cancel my reservation as a result.

Now, you would think that MonTransport.com would understand the situation and be on my side, right? Well, think again! They straight up rejected my refund claim and had the nerve to make me pay a whopping ?50.34. Can you believe that? Talk about zero commercial behavior!

I mean, come on, MonTransport.com! Show a little compassion here. It's not like I canceled my reservation for fun. The circumstances were beyond my control, and I was just trying to make the best of a bad situation. But no, they had to go and make things even worse by refusing to give me my money back.

Honestly, I expected better from MonTransport.com. It's not like I'm asking for the moon here. All I wanted was a fair refund for a service I couldn't even use. Is that too much to ask? Apparently, it is for them.

So, if you're thinking about using MonTransport.com, I'd advise you to think twice. Their lack of understanding and unwillingness to help their customers in difficult times is a real letdown. Save yourself the trouble and find a transportation service that actually cares about its customers. Trust me, you'll thank me later.

I gotta say, this website called MonTransport is something else! It's got this crazy cool idea where taxis actually compete for your business, so you can snag the best fixed rate out there!

Let me tell you about my experience. I needed a taxi from Nantes airport to my hotel, which was a solid 50km away. Normally, I would've forked over a whopping 94 bucks for that ride. But thanks to this service, I only had to pay 65! Can you believe it?

Seriously, you gotta check out the prices for yourself. It's totally worth it, trust me. MonTransport is the real deal when it comes to saving some serious cash on your taxi rides.

I done booked a car with Mon Transport to meet me in Paris when I got off that fancy Eurostar train. But let me tell ya, there weren't no driver waitin' for me when I arrived. I had to call them car folks three whole times, but still no sign of that driver. I waited for a good 30 minutes, gettin' more and more frustrated, and finally I just had to cancel the whole dang thing and leave.

Now here's the kicker, Mon Transport had the audacity to refuse givin' me my money back. Can ya believe that? They had the nerve to say that the driver had proof he was there to meet me. Well, I gotta tell ya, that's just plain impossible 'cause that driver was nowhere to be found.

Let me tell ya, I ain't too happy 'bout this whole ordeal. I was countin' on that car to be there, and it let me down big time. And then Mon Transport had the nerve to keep my hard-earned money? That's just plain wrong, if ya ask me.

So folks, take it from me, don't go bookin' with Mon Transport. They ain't reliable and they sure ain't gonna give ya a refund when they mess up. Save yourself the trouble and find yourself a different car service. Trust me, you'll thank me later.

Our flight got delayed and we ended up being 18 minutes late. The taxi driver, unfortunately, didn't show up, but to our surprise, monTransport still charged us. I tried to contest the charges, but they supported the driver's side. It took me a good 3 hours to gather all the necessary documents to prove my attempts at contacting the taxi company and our timeline. Despite my efforts, they still favored the taxi driver and slapped us with the full fare of $275.

I strongly advise against using monTransport and urge you to spread the word to everyone you know. They are nothing but a bunch of thieves and crooks.

Don't even think about using this platform to reserve a car, seriously. I made the mistake of booking two taxis through them and it was a complete disaster.

Let me tell you about the first trip. We were supposed to go from the airport to our hotel, but of course, our flight was delayed. As soon as we landed, I received a message from the driver, who was apparently waiting for us. I quickly informed him that we had already landed and were on our way out of the plane. I even sent him a photo through WhatsApp to prove that we were at the exit, all at 19:16. But guess what? The driver asks me where we are at 19:15, even though I had just told him we were on our way. Talk about not paying attention!

Then, at 19:20, he has the audacity to message me saying, "you are late. I return." Just like that, he left without giving us the service we paid for, leaving us stranded at the airport. And to make matters worse, when I tried to show the whole conversation on WhatsApp to the folks at montransport.com, they didn't even want to see it. They didn't care that the driver left while we were still at the airport exit. Talk about terrible customer service!

Now, let's move on to the second trip, from the hotel to the airport. This time, the driver was actually punctual and picked us up on time. But as soon as we hit the road, the car's control panel started beeping and showed an engine failure message, telling us to "stop the vehicle." Can you believe it? The car couldn't even go faster than 50km/h, it was a total nightmare.

But here's the kicker - the driver had the nerve to lie to us and say that everything was fine. He kept driving, hoping that the problem would magically disappear. Eventually, he had to pull over on the side of the road, which was a dangerous situation, mind you. He waited for a bit and then restarted the car, as if that would solve the issue.

He then took us to a nearby town, desperately searching for a gas station to put oil in the car. The whole ordeal was incredibly risky, as he had to cross two continuous lines on a busy road just to access the gas station. I was terrified the entire time, thinking about how this was the worst trip of my life. Thank goodness we had planned our trip to the airport in advance, otherwise, we would have missed our flight because of these clowns.

Honestly, montransport.com is the absolute worst platform to hire any kind of service. If you value your sanity and want to avoid ruining your trip, do yourself a favor and stay far away from this company. Trust me, you'll thank me later.