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I brought a Galaxy on October 27thth 2023 and ever since then, most of the time, .y keyboard keeps freezing. I called METROPCS to ask for a new phone three times and they always sent one when the phone messed up in the past.
Their insurance doesn't even this option as repair on their application and I ended up not being edible.
This company makes unfair and confusing ot needs to stop.
People can't afford the stupidness.
Claimed loss: I lost my last I used to for my phone in my pocket that day I brought it and some of my calm
Desired outcome: To METROPCS to pay me back double for the price I brought the messed up phone for ($120), To throw away ever broken phone, treat customer situations the same
