Memory-Of.com
reviews and complaints

I have paid for and built 3 memorial sites on this tree and I have no access to any of them. I spent a lot of time uploading pictures and creating music and on anniversaries and holidays I like to go in to light a candle or make comments and I can not do this.

I paid in 2005 for what was supposed to be a forever memory page for my husband. It has been taken down and all my pictures, stories and tributes are all gone. Completing this page was very cathartic during my grieving process. I feel that has been taken from me. Could someone please at least bring it back up and allow us to download/upload our information from the page?

We cannot access our brother's website that we've had for 15 years and was supposed to be ongoing. All of the photos, tributes, notes and words that CANNOT BE REPLACED. This was a way for the family and friends to support one another through anniversaries and times when needed.

Shame on whomever is responsible for allowing the website to close and cause more grief to thousands of families. If there is a way to join a lawsuit, we would like to be a part of it.

What has happened to my son's memorial page? Zachary Fish [protected]. I paid for an eternal page. Where is it? I expected to always be able to come back and see the memories and pay tributes. This is heartbreaking. It needs to be resolved. How could you do this the grieving families? Judy Hinman

I paid for a lifetime membership for my daughter, Alejandra Maria Capdevila who passed away April 29, 2004. ALL of the tributes, her singing, photos, memorials, newspaper articles, everything we had was on this site. None of this can be replaced. I need to find a way to access this and download this information. I cannot begin to explain how horribly upsetting this is. I am sick to my stomach.

I paid in 2002 for a page promised for eternity. My little boy died at the age of 11 and this page means the world to me and my family... William Edward Joyner (Billy) 1991 to 2002. Our page is filled with irreplaceable thoughts and stories! You should have given us a chance to at least copy and save. This page has photos no longer in my possession please help

I paid for a memorial page in 2009 for my son, Jack Russo. I hadn't checked the site for the past month of so, then went to it on what would have been his 33rd birthday. There's a message that says the site will be down for a few days.

I see from the complaints board that it has been down for a long time. I don't have any way to contact the company. Several of the pictures were lost in a house fire a few years ago and I trusted this site to maintain them.

I paid a life time subscription in 2008 for this site. Not had a problem until 27th November 2021 my sons 15th Anniversary. Myself and various other people tried to access the site to light candles. A message appeared saying the site was down for a few days. After completing a bit of research it appears it has been down for quite sometime

There is a lot of content memories and photos which have been lost

I did spend a lot of time creating my Son's memorial on memory-of.com. He passed away 15 years ago today at 23 years of age. I wanted to share his beautiful memorial pages today but the site is still down. This is all his friends and family have to share in Dean's memory. I am very sad about this.

This is a lifetime membership and I pray this will be resolved soon.
https://dean-tomlinson.memory-of.com

[protected]@msn.com

I paid for my son site in 2003 after he died in August. I thought it was a great thing to have a lifetime Memorial website that would last forever. I've never really noticed a major problem before until last year. Every year from Father's Day on I go to the website for comfort. On August and November his death date and birthday respectively, I really rely on the site. Last year the site was down during that time but came up after the new year. That was short-lived as it's been down since Father's Day with a homepage that says "check back in a few days" but months later the site is still down. No one returns emails, nobody post anything on the Facebook page, if the owners died? I'm sorry, but somethings should've been set in place to have that website maintained. I have had my own website many times, currently I have a new one. Websites don't just go down and never come back up. I'm very angry, it's not the $50 I spent in 2003, it's my mental state. I feel these people should be sued. I'm HURT & DEPRESSED! All they had to do is COMMUNICATE!
http://david-tezekjian.memory-of.com

I tried to find my mom and sister's websites that I go to from time to time and found out that the websites were taken down. Not only did I pay a lifetime membership for the service but I found great solace in these sites. I would go to the sites to remember them and when they disappeared I found another piece of me ripped out. Luckily I found a website called "wayback machine" which allowed me to view previous versions of the site so that I could salvage some of the memories and time that I had put into them. If you need help trying to find a site please email me at vigna.[protected]@gmail.com and I will do my best to help you as well. Best of luck, John

Where's my page I paid for a lifetime page. My family and I have been looking and looking all we see is it's under the service and check back in a few days that's been over a month. We right to Gabriel we read his letters that are on there we like candles we can't do anything. We can't even just read what was there originally even if we can't post we can't see his pictures we can't see his obituary where is memory- of.com seems like the whole page is gone?

I have had a memorial site for my daughter since December 2006. I cannot access the site. There is no contact information, so that leaves me no way of contacting someone to see what has happened. This is the time of the year when there is more family & friends visit this site. It is visited regularly by immediate family and her children throughout the year. No one can find the webpage. I paid in full for a life-time webpage. This is very heartbreaking!

I paid for a permanent memorial page through this company. I have not been able to access the site for some time now. (Memory-of.com is temporarily unavailable. We apologize for the inconvenience. Please check back in a few days.) I have continually checked back with the same message. If this website cannot hold up to their contract, people should be allowed to have access for a month period to remove photos and all other stuff attach to their page. They are definitely in breach of the commitment they made to all the members that paid them money in good faith. It they were not planning on running the site permanently, they should never have offered it. I have over 15 years worth of data and photos on this site that family and friends have posted. They have really taken advantage of grieving families.

I paid for the following lifetime websites

http://darren-pullin.memory-of.com/
http://irene-upjohn.memory-of.com/

Which we have not been able to access for a very long time. Have we lost all of our memories on there? When will access to the site resume? Why were we not informed of this before it happened?

Our families are distraught about this.

Cheryl Grant (Upjohn)

Many irreplaceable pictures, stories and comments have been shared on my fathers memorial site we created and have been adding to since 2005. If the site is not going to function any longer I would ask that you at the very least, reactivate it for 1 month to allow time to copy and or remove the sensitive information so we can share it on another site are print it in a book.

October 11, 2021: Today's Date
My 13 y/o son passed in 2005. Everything that was put into the site, all the messages, all the photos, tributes, were all a step in the healing process. It's a shame that all the effort and memories are just sitting in the dark somewhere. I feel for everyone who has/had devoted their time, efforts, and memories, only to find that they no longer can be found. This site should have informed ALL of the families ahead of time instead of just pulling the curtain with no notifications. It is very hurtful to all of us who have lost our loved ones. They have collected money from all of us who are "lost" or in mourning without any consideration for any of us. This site should at least offer everyone an opportunity to be able to retrieve all the photos, tributes, and everything else that is associated with each of our loved one's site, as this belongs to "US". This is very sad as my son's departure date is in a couple of days.
-Mother of Edward Lee Meeks IV 5-29-92 to 10-13-05

I ordered lifetime access to Memory of website for my son who passed away 14 years ago. His name is Edward Pedrick. I went to light a candle on his death date of October 6th and it says there is a temporary error. Now in reading some of the other complaints it looks like it's been done longer. What am I to do? 14 years of photos, poems & letters, candles are gone. It feels like I lost him all over again. Someone please help! My email account is [protected]@aol.com.

Katherine Filer

In October Of 2004 my sister purchased this ‘lifetimes' site
For my deceased son. For the last few years I am not able to download any pictures, music, or dedications. It allowed me to just light a candle. Now I went to the website today, Sunday, October 10, 2021 and it says it is temporary unavailable. It's my son‘s anniversary and birthday in October and I'm extremely disappointed That this site is defunct. Who do I complain to? And what happens to the money my sister paid?

Without warning my son's page is gone, it was paid for a lifetime!