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Maxis Communications

Maxis Communications review: portover; attitude and services

E
Author of the review
1:00 am EDT

Sunday (8 sept) I port over at my father in law (chu foong fatt) line [protected] to maxis at maxis centre rawang around noon.
At 4.29pm we received message from digi to confirm port over by reply y or n. We replied y and received another notification digi mentioned our request has been processed.
At night, we received call from digi and ask the reason we leave and we told her is due to we going to change to maxis supplementary line as my wife will monitor her father payment as he is 80years old. When we ask the customer service lady when the line can port over, she reply with rude "tunggu
We waited until yesterday (10 sept) and the line has not port over yet and which has been more than 48 hours. We called the customer service and another gentleman gave rubbish excuses saying we did not reply and digi need to resend confirmation again. I believed you guys play us our by delaying the port over to your competitor.
Today (11 sept) maxis told us the portover has been rejected as we replied y instead of yes but actual fact digi asked us to reply y or n only.
I want to portover to be done today. Failure which I will go ahead complaint to mcmc and kpdnkk.

Edwin
[protected]

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  1. Maxis Communications Contacts

  2. Maxis Communications phone numbers
    1800 821 123
    1800 821 123
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    Personal
    1800 821 919
    1800 821 919
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    Business
    +60 12-345 1123
    +60 12-345 1123
    Click up if you have successfully reached Maxis Communications by calling +60 12-345 1123 phone number 0 0 users reported that they have successfully reached Maxis Communications by calling +60 12-345 1123 phone number Click down if you have unsuccessfully reached Maxis Communications by calling +60 12-345 1123 phone number 0 0 users reported that they have UNsuccessfully reached Maxis Communications by calling +60 12-345 1123 phone number
    Maxis WhatsApp Support
    123
    123
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    Within Malaysia - Maxis Mobile Line
    1 800 82 1123
    1 800 82 1123
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    2%
    Confidence score
    Within Malaysia - Other Lines
    +60 3-7492 2123
    +60 3-7492 2123
    Click up if you have successfully reached Maxis Communications by calling +60 3-7492 2123 phone number 0 0 users reported that they have successfully reached Maxis Communications by calling +60 3-7492 2123 phone number Click down if you have unsuccessfully reached Maxis Communications by calling +60 3-7492 2123 phone number 0 0 users reported that they have UNsuccessfully reached Maxis Communications by calling +60 3-7492 2123 phone number
    From Abroad - Standard Charges Apply
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  3. Maxis Communications emails
  4. Maxis Communications address
    Menara Maxis KLCC, Off Jalan Ampang, Kuala Lumpur, 50088, Malaysia
  5. Maxis Communications social media
  6. Jenny
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    Oct 30, 2024
Maxis Communications Category
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