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Match.com

Match.com review: cancellation impossible! 82

D
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12:00 am EST
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I have been trying for over 2 weeks to cancel my subscription to Match.com with AOL.. there is no way to contact them. Their contact page only gives you options of cancelling or signing up for AOL and has nothing to do with Match.com

Also, I signed up 1 month ago and clicked on try 5 free days... instead my account was charged the approximately $30.00,,, because I gave up trying to figure out how to reach them, I stuck with it for the 30 days.

What a rip off... If I'm charged for another month, I'm contacting the Better Business Bureau.

JD

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

82 comments
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Catt
,
Feb 20, 2007 8:37 am EST

Yes, all these dating services are all full of crap.

Claims you will meet someone and you never do, but still they take your money!

V
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Vicki
,
Jan 30, 2007 7:14 am EST

I signed up for a one-month subscription, checked do not renew automatically and unsubscribed well before the month was over. At the end of the month I checked and they had taken the access from my account. 2 days later a charge hit my bank account and resulted in a $20 overdraft fee. I e-mailed them that they had charged me in error and they refuse to refund the money.