Magnolia Porch Swings’s earns a 1.0-star rating from 1 reviews, showing that the majority of outdoor furniture enthusiasts are dissatisfied with their purchases.
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I paid in full for a patio bed swing and upholstery/cushion package in April
I paid in full for a patio bed swing and upholstery/cushion package in April . I understand there were delays due to COVID, but I have concerns about the product quality and Magnolia's efforts to resolve them. I tried contacting the owners, but they were never available. Here are the unresolved issues that worry me:
- They used interior stain on exterior furniture. When I asked *** at Magnolia about it, she said it was acceptable. However, the stain manufacturer (***) told me it's not suitable for outdoor use, especially on cypress wood furniture. They wouldn't warranty the stain for outdoor application.
- The seat cushion foam has already degraded and looks worn after just a week of use.
- The custom swing cover doesn't look like the advertised photos on their site. It's sloppy and doesn't fit the swing properly. It hangs at least 12" below the swing. *** at Magnolia just apologized for the poor fit.
Other consumers should be aware of these additional issues:
- The swing construction is very sloppy. There are router gouges, glue stains that won't take finish, visible scratches from improper sanding methods, loose structural pieces, and other gouges of unknown origin.
- They shipped extra stain twice, and both times it spilled all over the delivery box. I had to clean the swing's hardware with mineral spirits because of this.
- The customer service is very unprofessional. Calls go to voicemail, and they don't respond to calls or texts. I even received an "accidental" reply from *** (customer service rep) meant for the owners of Magnolia. She said, "I had worn her out from the beginning" and blamed her mistake on other customers.
I tried to give Magnolia the benefit of the doubt, but this whole experience has become ridiculous. Paying almost $5k for a porch swing and having this kind of experience should be embarrassing for Magnolia.
Is Magnolia Porch Swings legit?
Magnolia Porch Swings earns a trustworthiness rating of 85%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Magnolia Porch Swings. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Magnolia Porch Swings's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Magnoliaporchswings.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Magnoliaporchswings.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for magnoliaporchswings.com on popular sites. Be cautious and do additional research. Look for information about the Magnolia Porch Swings and be careful with personal information or transactions.
- Magnoliaporchswings.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The magnoliaporchswings.com may offer a niche product or service that is only of interest to a smaller audience.
- We have detected an internal review system on Magnolia Porch Swings's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
About Magnolia Porch Swings
One of the key features that sets Magnolia Porch Swings apart is their extensive selection of porch swings. Whether you're looking for a classic wooden swing, a modern metal design, or a cozy hanging hammock, they have a wide range of options to suit every taste and style. Each swing is carefully crafted with attention to detail, ensuring durability and longevity.
In addition to their diverse product range, Magnolia Porch Swings prides itself on the superior quality of their swings. They source their materials from trusted suppliers, ensuring that each swing is made from the finest materials available. This commitment to quality translates into swings that are not only visually appealing but also built to withstand the elements and provide years of enjoyment.
Furthermore, Magnolia Porch Swings understands the importance of customer satisfaction. Their knowledgeable and friendly customer service team is always ready to assist with any inquiries or concerns, ensuring a seamless shopping experience. They strive to exceed customer expectations by offering prompt shipping, hassle-free returns, and a satisfaction guarantee.
Magnolia Porch Swings also recognizes the significance of creating a comfortable and inviting outdoor space. Alongside their porch swings, they offer a range of accessories and complementary products to enhance your outdoor living area. From cushions and pillows to stands and hardware, they have everything you need to create a cozy and stylish porch or patio.
With a strong online presence, Magnolia Porch Swings has made it convenient for customers to browse and purchase their products from the comfort of their own homes. Their website is user-friendly, featuring detailed product descriptions, high-resolution images, and customer reviews to assist in the decision-making process.
In conclusion, Magnolia Porch Swings is a trusted online retailer that offers a wide selection of high-quality porch swings. With a commitment to exceptional products, outstanding customer service, and a focus on customer satisfaction, they have become a go-to destination for those seeking to enhance their outdoor living spaces. Whether you're looking to relax and unwind or create a charming gathering spot, Magnolia Porch Swings has the perfect swing to meet your needs.
Overview of Magnolia Porch Swings complaint handling
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Magnolia Porch Swings contacts
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Magnolia Porch Swings phone numbers+1 (573) 284-0869+1 (573) 284-0869Click up if you have successfully reached Magnolia Porch Swings by calling +1 (573) 284-0869 phone number 0 0 users reported that they have successfully reached Magnolia Porch Swings by calling +1 (573) 284-0869 phone number Click down if you have UNsuccessfully reached Magnolia Porch Swings by calling +1 (573) 284-0869 phone number 0 0 users reported that they have UNsuccessfully reached Magnolia Porch Swings by calling +1 (573) 284-0869 phone number
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Magnolia Porch Swings emailssupport@magnoliaporchswings.com99%Confidence score: 99%Supportsales@magnoliaporchswings.com98%Confidence score: 98%Sales
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Magnolia Porch Swings address915 Kimbel Woods Dr, Jackson, Missouri, 63755-2551, United States
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Magnolia Porch Swings social media
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