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Lycamobile, 2001 Route 46, Waterview Plaza, Suite 310, Parsippany, New Jersey, 07054
United States
Customer Care
Work days: 8 am:00am - 12 am:00am (Mon)
8 am:00am - 12 am:00am (Tue)
8 am:00am - 12 am:00am (Wed)
8 am:00am - 12 am:00am (Thu)
8 am:00am - 12 am:00am (Fri)
8 am:00am - 12 am:00am (Sat)
8 am:00am - 12 am:00am (Sun)
Lycamobile is a prepaid mobile SIM card provider that provides low-cost, high-quality international and national calls and has acquired over 12 million customers across 18 countries.
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LycaMobile Complaints & Reviews

Lyca Mobile - Worst internet plan and worst customer service

Posted: 2014-12-06 by    Mohammad Ahmed Yasin
Complaint Rating:  100 % with 2 votes
Lyca offered an internet plan for 15 pounds unlimited and 500 minutes. I subscribed to the plan and in an hour i realised that the plan was not working and there was no network coverage. . I called customer services and they kept on asking me to wait for 24 hours and call them again. I used...

Lyca Mobile - Bad service

Posted: 2014-06-12 by    abhilash1.c
Complaint Rating:  0 % with 0 votes
I am already a happy customer of LYCA. All my friends have LYCA. Since my wife travelling to the US, I planned to get a sim for her and ordered one on 15th of May 2014 thinking I would get it before 21st when she would be here. I had received a fedex tracking number on the next day I ordered...

Lyca Mobile - Fraud service

Posted: 2014-04-06 by    Srinath0408
Complaint Rating:  0 % with 0 votes
I am having a Lyca SIM card which I am mostly using for making International calls. They use to deduct extra charges for 3 international SMS. I have lost so much of credit because of this. When I contacted them, they took 2 months to answer me and now they are saying that they are not responsible...

Lyca Mobile - England, Greater London, London - customer service

Posted: 2011-04-07 by    fcklyca
Complaint Rating:  75 % with 8 votes
Well how can I start sent them numerious emails staff are mentally unable to do the job, they cant understand you at the call centre in india, spent 4 days trying to sort the problem out and still not able too managed to hack into there site in london to get there united kingdom number which...

Lyca Mobile - Victoria, Melbourne - Auto Deduction of Balance

Posted: 2011-02-10 by    15101988
Complaint Rating:  50 % with 4 votes
Recently i have switched my service to lyca mobile, initialy they tempted everyone by providing them lesser call rate than any other service.Now they are showing their way of income.
i) They auto deduct from your card if you recharge your account online.
ii) They deduct balance...

Lyca Mobile - England, Essex - Bad customer service

Posted:    omoga
Complaint Rating:  69 % with 39 votes
I wish to lodge complain about my charges during the time i was in paris on the 7th to 11th of may 2010. I feel so cheated about this. I called the customer service about the first over charging and he told me the amount will be refunded, all to get back to london today and i was told that charges...

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