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Glarysoft
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www.glaryutilities.com

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Glarysoft Complaints 1

How responsive is Glarysoft's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Glarysoft’s rated by software users?

Glarysoft’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of software users are dissatisfied with utility tools.

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2:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Glarysoft Glary Utilities Pro Edition

I have a Glary Utilities Pro Edition License Code that I purchased several years ago. Program updates come regularly. Yesterday, I downloaded the newest update and it is the regular edition. For the Pro Edition it asked for my License Code which I entered but it would not accept it. I sent an email to glary support with a screen shot that shows my License Code, my Name, that it is the Pro Edition, and that the license NEVER EXPIRES. I received an email from them today saying they want me to send my bank records showing the purchase. This purchase was made years ago and I have no idea where to begin looking through my bank records.

With a screen shot clearly showing my license code, my name, and that it is the Pro Edition that never expires, this should be sufficient. But, now they want me to pay $39.95 per year for the Pro Edition. This is ridiculous when I have already paid for this product.

Claimed loss: Use of the Glary Utilities Pro Edition.

Desired outcome: I want my already purchased Glary Utilities Pro Edition License Code, which never expires, to be honored.

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Overview of Glarysoft complaint handling

Glarysoft reviews first appeared on Complaints Board on Nov 1, 2023. The latest review Glary Utilities Pro Edition was posted on Nov 1, 2023. Glarysoft has an average consumer rating of 1 stars from 1 reviews. Glarysoft has resolved 0 complaints.
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  1. Glarysoft Contacts

  2. Glarysoft phone numbers
    +1 (800) 865-1589
    +1 (800) 865-1589
    Click up if you have successfully reached Glarysoft by calling +1 (800) 865-1589 phone number 0 0 users reported that they have successfully reached Glarysoft by calling +1 (800) 865-1589 phone number Click down if you have unsuccessfully reached Glarysoft by calling +1 (800) 865-1589 phone number 4 4 users reported that they have UNsuccessfully reached Glarysoft by calling +1 (800) 865-1589 phone number
  3. Glarysoft social media
  4. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 18, 2025
Glarysoft Category
Glarysoft is ranked 73 among 79 companies in the Computer Security category
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