The employees there informed me about an offer that in 100 aed i will be getting five sessions of beauty care.. As i did not had time that day i said dat i would do it next time..but they insisted me saying dat i can take the package select one or two sessions for now and can do the rest anytime ... well it was a good offer so i did it .. i did two sessions for that day and kept the remaining three for next time. as i was very busy for three weeks .. i went there after three weeks but when i asked for ma remaining sessions they told me that it was valid for only one week.. Which was not informed to me, , and the reason why i felt bad was not about the money i lost it was about the wrong information given to customer saying u can come anytime for just a couple of bucks.. i really felt bad n will never go there anymore n would also suggest my friends never to go there...
The complaint has been investigated and resolved to the customer’s satisfaction.