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CB Diet Products Fulfillment Center Keto Gummies_PowerKMax out of CA
Fulfillment Center

Fulfillment Center review: Keto Gummies_PowerKMax out of CA 3

J
Author of the review
12:28 pm EST
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I didn't order 6 bottles of gummies. They somehow knew my name, email, address and cell number. My bank account was debited twice on September 19th, 2023 for $198.78 and additional $49.68. I called and got live person, he told me to send them back and put the RMT number on the outside of pkg and to send to: Fulfillment Center / PO Box 7000 / Smyrna, TN. 371.67

I did exactly what he told me to do and I would get a credit back on my bank account within 2-3 weeks. Here it is December 4th, 2023 and nothing has been resolved. I did get a live person on phone today and got the run around about not being able to find me in their system (trying attempt 20 mins) I gave them all the information needed for a return package. RMT #, tracking number from US postal address. I checked with postal and tracking shows PO Box 7000.

I am now out of $248.46 dollars due to product I never even order. Sad world out there. I am moving forward and reporting to BBB. This so called company: PowerKMax from CA / warehouse: Smyrna, TN is in real.. People answer but arent' in CA or TN. SCAMMERS! Jill N. in MN

Claimed loss: Debit card from my bank : $ 248.46 First National Bank in Fairfax MN 55332

Desired outcome: Loss in my checking account

3 comments
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R
R
RM64
Pleasanton, US
Jan 14, 2024 10:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

What phone number did you call? I'm in the same situation and am looking for a phone number to call them

K
K
Kathy Songy
US
Jan 15, 2024 1:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was overcharged & have been trying to reach the company by phone and email. I get redirected to a ‘Just Answer’ chat representative and am expected to PAY for a membership just to have my question answered!

This s is beyond frustrating!

Please help.

R
R
Roxanne Fletcher
US
Jan 16, 2024 9:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

In the same situation! I ordered 1 bottle and was supposed to get a free bottle. They charged me 119 bucks! They charged me foe both bottles! Sad thing is you can get the same darn thing on Amazon for half the price and at least you know Amazon won't cheat you out of your money! I filed a dispute with my credit card! I wonder if Kelly Clarkson knows they are stealing and misleading their customers!