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Fancy complaints 2

ComplaintsBoard
D
1:32 pm EDT

Fancy Registration as a seller

Good evening,

I just found out that Fancy has been charging me 261, 69€/month (for the last 3 months)... I would like to know why? Because I only signed up as a seller and never ever put nothing online nor sold anything.

On your terms, I don't see anywhere that you charge a fee just for being on the website right?

https://fancy.com/about/terms-merchant

Number 7 of your terms:

"j. There is no fee for registering to sell on the Site or Applications. The fees for sales processed via the Site or Applications are deducted from any final payments transferred to Sellers. We may, in our sole discretion, waive, reduce, or reverse charges or fees for a specific transaction."

I only see that you charge a percentage for each sale... I never sold anything at Fancy... So how can this be possible?

What are you charging me for?

I want this subject taken care of imediatly.

Thanks

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6:38 am EST

Fancy Fancy is awful!

This company is horrible! I bought a present for my boyfriend. I received the confirmation email and my tracking number. Few weeks later I received a message from Fancy stating my package was delivered. But I did not receive anything. I contacted Fancy customer service and was told they'll contact me later. Several days passed and I heard nothing from Fancy. So I contacted them again but there was no response. I tried to call customer service many times but no one ever answered my call. Two weeks later I finally received an email from them stating that the item I ordered was out of stock. I was told that they cannot send me a replacement. Then, instead of refunding me, they only gave me giftcard. In addition, whole that time I was in contact with FedEx, and they could not find my package either. When I called my credit card company, they could not cancel my charge because of the giftcard. Worst experience ever!

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Harmony Samante
, US
Aug 12, 2023 1:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I’m sorry that you had to go thru this horrific experience! A professional company that keeps their promise on their product should keep their promise on any refunds requested. I truly hope China isn’t after us. Trying to con us. At the same time thinking what we are putting in our eyes doesn’t work.

Is Fancy legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Fancy to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Fancy is known for their high standards and safety. If you're thinking about dealing with Fancy, it's wise to check how they handle complaints.

Fancy earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Fancy. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for fancy.com can be seen as a positive aspect for Fancy as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Fancy's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Fancy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fancy's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.

Several positive reviews for Fancy have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Fancy and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Fancy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Fancy complaint handling

Fancy reviews first appeared on Complaints Board on Jan 27, 2016. The latest review Registration as a seller was posted on Nov 2, 2018. Fancy has an average consumer rating of 1 stars from 2 reviews. Fancy has resolved 0 complaints.
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  1. Fancy contacts

  2. Fancy phone numbers
    +1 (917) 746-9895
    +1 (917) 746-9895
    Click up if you have successfully reached Fancy by calling +1 (917) 746-9895 phone number 0 0 users reported that they have successfully reached Fancy by calling +1 (917) 746-9895 phone number Click down if you have UNsuccessfully reached Fancy by calling +1 (917) 746-9895 phone number 0 0 users reported that they have UNsuccessfully reached Fancy by calling +1 (917) 746-9895 phone number
  3. Fancy emails
  4. Fancy address
    96 Spring Street, 5th Floor, New York, New York, 10012, United States
  5. Fancy social media
Fancy Category
Fancy is related to the Online Shopping category.

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Fancy is awful!
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