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CB Business and Industrial Review of Dynatek Imaging & Supplies
Dynatek Imaging & Supplies

Dynatek Imaging & Supplies review: Refund Problems & Services 1

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9:09 pm EDT
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I order a copy/fax/scanner from Dynatek Immaging & Supplies on 9/21/11, and spoke to the owner Allen V Lunsford. He stated online the machine works fine and has it in writing, and he states he purchased a new unit and doesnt need it any more. So was selling it online craigslist. I asked if he can bring it, since i did not have a truck. He brought the copier machine the same day that i ordered it on 9/21/11 around 2-3 pm. We went over the machine copying side but not the fax/ scanner. Per his own invoice and his words if there are any problems with 24hrs they would refund the machine that i paid 225.00 for. I called and spoke to him the next morning, he says the fax needs the drivers to be download to the computer in order for it to work. So i called my IT guy whos does our copier's in the office he advised me after downloading the manual, and drivers to all the office cumputer that the keep board is damage internally so the copier machine does not allow faxing by the key board nor scanning. I then called Dynatek Immaging & Supplies 7 times and they did not answer their phone lines, nor do they let their business phones allow messages. I then waited until 9/26/11 the following Monday at 12:00 to see if i can a hold of someone, the owner Allen V Lunsford answer with a condoscending voice about why it does not work. and that he never stated that the machine works. I advised him why did he sell me a falty machine, knowing it did not work. He proceded to say it was something he got on trade .. but originally he excuse was that he was upgrading machines now he got it on trade in. This guy has more lies than days in the week.
I just want my money back for selling me a falty product

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VIEDAS YAACOV
, IL
Dec 28, 2011 6:38 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dynatek Imaging & Supplies, Surprise, Arizona Complaints
We are An Israeli Comp. which sale and service wide format machines
5 months ago on the 27.7.11 i bought 4 plotters from Daynatec from Mr Allen v Lunsford paid total amount of 3260$ including shipment
since than i called them several times and there is no answer Mr Lunsford month ago send me a mail if i wand my money back I said yes but nothing happen
on his last emails he said that there is weather problems and Family problems etc.
but i didn't see my money or the plotters
So I really don't know what to do
Viedas Yaccov ROWE ISRAEL LTD
yaacov@rowe.co.il